Run and Become Reviews

Name: Run and Become
Address: 3 Colonnade Walk, 123 Buckingham Palace Road, Victoria, London, London
Rating: 4.88

4.9 Rating 3,465 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,465 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Run and Become 5 star review on 5th March 2026

Anonymous

Anonymous // 01/01/2019

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“Excellent service as usual despite COVID 19.”

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Posted 5 years ago

“Prompt delivery.”

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Posted 5 years ago

“Great pair of runners delivered really quickly. Website great and easy to navigate.”

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Posted 5 years ago

“Excellent service , always reliable and quick delivery”

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Posted 5 years ago

“Team even during this awful time of Covid 19 you have provided exemplary customer service in providing me with the running shoes that are right for me. Your knowledge and experience via emails and phone calls have helped in this time when the shops are closed for the lock-down. Many thanks Keep well Andreas Young”

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Posted 5 years ago

“Good response to my query and speedy delivery of my new running shoes. Which fitted!”

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Posted 5 years ago

“Easy to use website, free delivery and the socks arrived quickly.”

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Posted 5 years ago

“Amazing running shop! Thank you 🙏🏼”

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Posted 5 years ago

“Petra was really helpful with my gait analysis and I absolutely love my new shoes. Thank you”

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Posted 5 years ago

“Part of the excitement of preparing for a Marathon is getting new shoes - and a visit to Run and Become is an essential and fun part of the preparation. They never tire of letting me try out all their different makes. This time I'm going with Saucony - maybe I'll manage to get a PB on the next event! Danny D.”

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Posted 5 years ago

“Run and Become is what we all love about shopping. The incredible and awesome personalised service is just wonderful and you feel their care for every runner or aspiring runner like myself even with online shopping . It leaves you feeling uplifted and inspired to do your best and offer that humanity to our world. Thank you. It’s really why we value and love small retail shops and business. Plus the prices are great and quality outstanding.”

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Posted 5 years ago

“Great service and value, as always. Reassuring to know I could return item free of postage if necessary.”

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Posted 5 years ago

“Really speedy delivery of my new Brooks Ghost 12. Impressed with both the service and the trainers.”

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Posted 5 years ago

“Very good service thanks”

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Posted 5 years ago

“Great running shoe.”

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Posted 5 years ago

“Had to change to a very odd size and staff went out of their way to help me. Will always buy from them Jean”

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Posted 5 years ago

“Great prices, easy to order and delivery was quick - considering the issues at the moment.”

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Posted 5 years ago

“Correct shoes delivered promptly. Thanks.”

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Posted 5 years ago

“Lovely socks in perfect condition arrived promptly, thank you.”

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Posted 5 years ago

“Great service, excellent way to choose the right running shoes without going to a shop in person and very fast delivery. I would highly recommend!”

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Posted 5 years ago

Run and Become is rated 4.9 based on 3,465 reviews