Run and Become Reviews

Name: Run and Become
Address: 3 Colonnade Walk, 123 Buckingham Palace Road, Victoria, London, London
Rating: 4.88

4.9 Rating 3,533 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,533 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Run and Become 5 star review on 5th March 2026

Anonymous

Anonymous // 01/01/2019

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“very helpful”

Helpful Report

Posted 6 years ago

“Prompt reply to my email enquiry, very good advice on new version of my current shoes and swift delivery. Couldn't ask for more!”

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Posted 6 years ago

“Excellent and prompt email help re sizing, prompt deapatch and delivery.”

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Posted 6 years ago

“Excellent personalised service, especially considering the corona situation. Petra did an online running gait analysis with me, which was thorough and thoughtful. Her knowledge was obvious. I ended up with a great pair of HOKA running shoes, some socks and a Shockabsorber Run bra. They were easy to get hold of- despite being very busy- and always had time to answer my queries. Thoroughly recommend them. Can’t wait for my local store in Cardiff to re-open do I can go and buy more ‘stuff’!!!!!!”

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Posted 6 years ago

“Always lots of advice and excellent service which is why I keep coming back and recommending Run and Become to friends.”

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Posted 6 years ago

“Great service from Run and Become. No problem exchanging a pair of faulty shoes during the lockdown. Back running in no time. Thank you”

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Posted 6 years ago

“An excellent selection available with really helpful guidance on the website to help make a choice. Clothes are great quality and a pleasure to run in. Will be shopping again from here in the future.”

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Posted 6 years ago

“Excellent, fast service (particularly impressive in the current climate). Good quality merchandise. Very happy.”

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Posted 6 years ago

“Brilliant service, very helpful by email giving product information before I purchased.”

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Posted 6 years ago

“I found the advice on the website clear and useful and definitely influenced my purchase. No delays with delivery either, which a lot of retailers are struggling with right now.”

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Posted 6 years ago

“Great socks, light and breathable cushioned in right places and fast delivery. Thumbs up :)”

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Posted 6 years ago

“I had to return the shoes sadly because they were just a bit too small. They look great, but the fit is not quite true to size. It might be worth indicating this on the website.”

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Posted 6 years ago

“Very efficient company with well described shoes and equipment”

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Posted 6 years ago

“I had problems trying to order my shoes. However Run and become got intouch with me firstly via email to ask if i was having problems. when the problems continued they got in touch with me via phone and the order went through.”

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Posted 6 years ago

“Ordered some socks from the website. They arrived quickly and were exactly what was needed!”

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Posted 6 years ago

“Really good service on line as in shop , well done all”

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Posted 6 years ago

“Very helpful online gait analysis to help me decide on new trainers during lockdown. Trainers arrived very quickly! The only place I get trainers from these days after they helped me find the right ones for my first marathon last year.”

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Posted 6 years ago

“I used Run and Becomes online Gait Analysis service with stores being closed due to lockdown. The service was easy, and I can't fault the advisor I spoke to. I over pronate on one side, and this was picked up, along with an imbalance in my shoulder whilst running (not been picked up before, but I was feeling tightness after a run). I ordered trainers on the Friday, and they arrived on the Monday. Super happy with them. I would recommend the service to others.”

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Posted 6 years ago

“Excellent service in store and just as good online!”

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Posted 6 years ago

“Great team, very helpful and informative. My go to store for all things running.”

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Posted 6 years ago

Run and Become is rated 4.9 based on 3,533 reviews