Run and Become Reviews

Name: Run and Become
Address: 3 Colonnade Walk, 123 Buckingham Palace Road, Victoria, London, London
Rating: 4.88

4.9 Rating 3,465 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,465 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Run and Become 5 star review on 5th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful gait analysis, amazing that you can do it from video”

Helpful Report

Posted 5 years ago

“Excellent as always”

Helpful Report

Posted 5 years ago

“Great - order dispatched same day, arrived 2 working days later.”

Helpful Report

Posted 5 years ago

“Staff very helpful and gave great advice.”

Helpful Report

Posted 5 years ago

“Excellent service and delivery.”

Helpful Report

Posted 5 years ago

“Great company. Efficient service. Range of quality products. Helpful website. Would definitely recommend.”

Helpful Report

Posted 5 years ago

“Excellent service. Returned phone call quickly, responded to email quickly. Sent order fast. Great shop.”

Helpful Report

Posted 5 years ago

“Excellent service provided through online gait analysis which led to me being given a choice of running shoes. Without this it would have been a pot luck picking of a pair that may not have been suitable for me. Invaluable feature during these challenging times when I couldn't visit one of your stores. Thank you”

Helpful Report

Posted 5 years ago

“I would not normally dream of buying shoes online without trying them. So I checked that they could be returned for free and the arrangements. I had bought shoes from the physical store very recently for road running but needed some trail shoes. The lady I spoke to was very helpful and the delivery was very quick. Very happy and they fit perfectly ran 13 miles in them yesterday 😀”

Helpful Report

Posted 5 years ago

“Very quick and helpful replies to online queries. Super helpful. Responses were personalised and indepth. Above and beyond, made me feel valued and catered to. Really happy to be able to support this business”

Helpful Report

Posted 5 years ago

“Great service. The website was simple to use, the graphics and info were useful in selecting the products and the delivery times were as communicated. An excellent experience all round. Will”

Helpful Report

Posted 5 years ago

“best customer service !”

Helpful Report

Posted 5 years ago

“Good sravis”

Helpful Report

Posted 5 years ago

“Can really recommend the online gait analysis, the advice given was professional and has been really helpful in helping me select new shoes!”

Helpful Report

Posted 5 years ago

“Great service - and great shoes!”

Helpful Report

Posted 5 years ago

“Used the online gait analysis Excellent service. Fast delivery. Shoes fit me perfectly”

Helpful Report

Posted 5 years ago

“Fantastic service and a wonderful range of products! I think it is essential we have specialist stores, that pride themselves in knowledge and service, and Run & Become is a great example of that.”

Helpful Report

Posted 5 years ago

“The correct purchased product arrived on time. I was kept informed of the progress of the ordered item and was able to monitor its movement at all times. I rate the Run and Become service as “good” and would recommend the store to others.”

Helpful Report

Posted 5 years ago

“Great shop, very reliable impartial advice”

Helpful Report

Posted 5 years ago

“Great service from company.”

Helpful Report

Posted 5 years ago

Run and Become is rated 4.9 based on 3,465 reviews