Run and Become Reviews

Name: Run and Become
Address: 3 Colonnade Walk, 123 Buckingham Palace Road, Victoria, London, London
Rating: 4.88

4.9 Rating 3,465 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,465 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Run and Become 5 star review on 5th March 2026

Anonymous

Anonymous // 01/01/2019

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“Great customer service and makes such a difference to have such a friendly team who are so helpful. Thank you!”

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Posted 5 years ago

“easy to use website, and efficient, timely and prompt delivery - nothing to fault!”

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Posted 5 years ago

“We love these shoes....however the customer service that I have received during my shopping experience has been second to none. Shankara was helpful, understanding, quick to respond”

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Posted 5 years ago

“Was able to select the shoes I required on-line and phone through my order which arrives within 2 days just as my old pair of trainers was about to fall apart. I was able to order the same shoes I had bought last time but with improvements by INOV8, plus 3 new pairs of socks.”

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Posted 5 years ago

“Was easy to do the online analysis! Did not feel pressured to buy and was given plenty of options with recommendations! Told would arrive 4 to 4 to 5 days but next day they were on my door step! Very happy l, thank you Run and Become”

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Posted 5 years ago

“Always trust your service. Thanks :)”

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Posted 5 years ago

“Really happy with my new running shoes! Was sceptical about a gait analysis online, but the process was really really simple. Would 100% recommend!”

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Posted 5 years ago

“My daughter loves these running shorts and I suspect they are contributing to faster times ! :) Good old Run & Become. As the Bee Gees once sang: "You Win Again"”

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Posted 5 years ago

“Very friendly and efficient service both over the phone and within the delivery system.”

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Posted 5 years ago

“First class service as usual,from ordering to receiving my purchase. Many thanks”

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Posted 5 years ago

“The service I received was great - very helpful and kind staff.”

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Posted 5 years ago

“The socks I ordered were great quality and a good fit and it was very clear how I could easily return them if needed. I really appreciated the call I received from the store to check that my address had been correctly entered into the online form.”

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Posted 5 years ago

“Best running shop in London! Store team extremely knowledgable and approachable. Always seem well stocked both in-store and online.”

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Posted 5 years ago

“Great communication, quick delivery and I love my ON trainers”

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Posted 5 years ago

“Best store out there. Huge range and knowledgeable staff”

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Posted 5 years ago

“Excellent customer service. Rapid response and a replacement product sent out same day.”

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Posted 5 years ago

“great service lovely people great product !”

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Posted 5 years ago

“Top service in every respect, more so given current conditions. Online gait analysis was bang on, friendly, easy and professional - my new shoes arrived two days later and fit like a dream. What more could you ask?”

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Posted 5 years ago

“Great on line help made a big difference. Running shoes arrived earlier then expected and are great”

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Posted 5 years ago

“Great range and very good support in Victoria shop”

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Posted 5 years ago

Run and Become is rated 4.9 based on 3,465 reviews