Run and Become Reviews

Name: Run and Become
Address: 4a Eccleston Street, London
Rating: 4.88

4.9 Rating 3,361 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,361 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Run and Become 5 star review on 1st May 2025

Anonymous

Anonymous // 01/01/2019

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“Quickly and efficiently met my needs in particularly the options for wider feet.”

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Posted 4 years ago

“Excellent service and very fast delivery.”

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Posted 4 years ago

“Great service from Run and Become, however Royal mail decided to put the parcel on a train to Aberdeen and I live in Devon”

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Posted 4 years ago

“Great running shoes, very cushioned, waterproof and they just seems to have adapted to the shape of (flat) feet over first couple runs. Love them!”

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Posted 4 years ago

“Well priced and arrived very quickly.”

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Posted 4 years ago

“Quick and efficient delivery of my order - thank you”

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Posted 4 years ago

“Excellent. Delivery was quick and a free returns label was included which is great! Contacted customer service about an issue with my order and it was sorted quickly.”

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Posted 4 years ago

“Petra called for my gait analysis and spent around 40 minutes speaking with me and talking through my options. She was just amazing! She had great attention to detail and I felt like she really cared about delivering me the best advice she could. I honestly don’t think I’ve ever had such a good customer experience in my life. The shoes I ordered are great and because of Petra, I feel confident I made the right choice. Please ensure she knows that she was very helpful and I’m super grateful.”

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Posted 4 years ago

“Great service, wish I'd done the gait analysis with them earlier. My shin splints literally went over night once I got my new trainers!”

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Posted 4 years ago

“The delivery was super fast and came in a recyclable bag. Just the way it should be :)”

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Posted 4 years ago

“Brilliant service”

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Posted 4 years ago

“Great service and excellent selection of running products”

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Posted 4 years ago

“Brilliant choice, great service and Saucony shoes true to size and great product description”

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Posted 4 years ago

“Friendly, helpful staff - even though the store is closed at the moment, they provided helpful advice over email. Thank you!”

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Posted 4 years ago

“Have used many online running shops and this is one of the very best. Not the cheapest but the customer service is always faultless.”

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Posted 4 years ago

“Very good service. I asked for advice on the type of trail shoe that would be suitable for me and reply was very quick. My Item arrived on time. Free delivery and returns a big plus”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Great Shoes and a Great team!”

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Posted 4 years ago

“Online gait analysis was a great service in challenging circumstances. Everything went exactly as advertised and the shoes are exactly what I need. Only advice I would give is listen to the advisor about sizing - I thought I couldn’t possibly be the (giant) shoe size they recommended but turns out they were completely correct in the size recommended.”

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Posted 4 years ago

“Very easy returns & prompt refund if needed.”

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Posted 4 years ago

Run and Become is rated 4.9 based on 3,361 reviews