Run and Become Reviews

Name: Run and Become
Address: 4a Eccleston Street, London
Rating: 4.88

4.9 Rating 3,361 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,361 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Run and Become 5 star review on 1st May 2025

Anonymous

Anonymous // 01/01/2019

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“Spot on, quick delivery and great product.”

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Posted 4 years ago

“Quick despatch and easy returns policy. Easy company to deal with and would use again.”

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Posted 4 years ago

“I recently became aware that I suffer from pronation, I did a Google search and found a link to Run and Become. Here I found very helpful information as well as a lost of shoes that would correct the problem. I decided to go for the GTS 21 and I can't tell you enough what a difference it has made. I used to suffer from lower back pain if I walked for more than 20 minutes. GONE! I used to get tired and have sore legs and feet after walking more than 20 minutes. No More! I only wish I had known how easy it was to alleviate these symptoms and their subsequent painful affects. I am not a runner, although I have now dipped my toe thanks to these shoes. It is safe to say that I will be a customer for life. I love my shoes! Thank you.”

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Posted 4 years ago

“My new running shoes arrived quickly and are thoroughly enjoying their runs.”

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Posted 4 years ago

“I love my comfortable trainers. I knew there would be good service if I needed to return them. That’s important. I’m a middle aged lockdown runner, I am one of the last people to get off the sofa but who knows what I can do now?! Cheers Fiona Macdonald.”

Run and Become 5 star review on 9th March 2021

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Posted 4 years ago

“Very quick and efficient service. I have a bunion on my left foot and after some research bought some Brooks Dyad 11 which are amazing. I have no pain when I run now so thank you!”

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Posted 4 years ago

“Nice shiny new shoes. Thankyou”

Run and Become 5 star review on 8th March 2021

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Posted 4 years ago

“Easy to order and get the right running shoes. Nice and quick delivery.”

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Posted 4 years ago

“Great trainers. Excellent service - delivered the next day 😊”

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Posted 4 years ago

“Fast efficient service products arrived quickly. The image and product when arrived was accurate.”

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Posted 4 years ago

“Excellent online customer service from my local Cardiff Branch, and online gait analysis from London. I was able to buy trainers to try out at home, and return the ones that weren't suitable, with an immediate refund. I was also given links to online support for training and yoga for a knee injury.”

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Posted 4 years ago

“The service I got was excellent, I had a few questions which were answered promptly and the lady I spoke to (I think Marina at London branch) was really professional and well informed. Quick delivery, simple return and refund process. I highly recommend.”

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Posted 4 years ago

“Excellent service 😊”

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Posted 4 years ago

“Very Happy with my purchase of new Brooks running shoes. Easy to use website and quick delivery.”

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Posted 4 years ago

“As ever, always quick and efficient service from Run & Become!”

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Posted 4 years ago

“Great online analysis - really took the time to sort my perfect pair of running trainers.”

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Posted 4 years ago

“Very quick response and nice service! Good suggestion for replacement trainers which I’m very happy with!”

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Posted 4 years ago

“Great service highly recommended. I bought some running shoes during covid-lockdown which necessitated a couple of "purchase & return cycles" - all done very easily, quickly and efficiently.”

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Posted 4 years ago

“These people know about running. Excellent products with accurate and relevant descriptions. The two running tops I bought do exactly what they say they will - and they’re really nice to wear!”

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Posted 4 years ago

“Excellent website, service and delivery, as we have come to expect from R and B over many years of serving Edinburgh running.”

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Posted 4 years ago

Run and Become is rated 4.9 based on 3,361 reviews