Run and Become Reviews

Name: Run and Become
Address: 4a Eccleston Street, London
Rating: 4.88

4.9 Rating 3,361 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,361 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Run and Become 5 star review on 1st May 2025

Anonymous

Anonymous // 01/01/2019

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“Good fun doing the home video for remote gait analysis. Good service throughout. Got recommended 2 different types of trainers, ordered both to be able to try, 1 was perfect, the other returned easily and reimbursed. Very happy. New trainers are great and comfy. Thank you very much!”

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Posted 4 years ago

“Friendly and experienced about running personnel. They could assist with every question I had, making my choice easier. Thank you”

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Posted 4 years ago

“Great virtual analysis and I love my trainers. Thank you!”

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Posted 4 years ago

“Such amazing service. I forgot to apply my discount when i checked-out. The Run & Become team spotted it and sent me a complimentary gift with my order. :-)”

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Posted 4 years ago

“Ordered from this company after happening upon an article they wrote while searching on Google best trainers for wide feet/bunions. Placed an order for a pair they recommended and got trainers a couple of days later. Trainers were a perfect fit.”

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Posted 4 years ago

“Brilliant service and swift exchange when needed. Thanks.”

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Posted 4 years ago

“Great service. Great gear. Really helpful with returns.”

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Posted 4 years ago

“I purchased a pair of Aftershokz Aeroplex bone-conductor headphones on-line. Took advantage of a Valentines weekend special discount - Run & Become could not be beaten on price with that discount. Headphones arrived promptly. Have to say, my expectations of them were high, given the price, but they are 10 times better! Absolutely love them!”

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Posted 4 years ago

“The service I received was really great. I had an online/phone gait analysis and then bought two pairs of shoes as I wasn’t sure of my size. I was able to send the pair that didn’t fit back easily and quickly received a refund. And I am very happy with my new running shoes. I would recommend Run and Become wholeheartedly.”

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Posted 4 years ago

“Fabulous service !”

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Posted 4 years ago

“I tried the On Line Gait Analysis service because I needed new trainers. It was really good, not too difficult to send in the required information and that was followed up with a phone call from a helpful member of staff. The shoes she suggested are great, they fit and are very comfortable. A slight problem with the order (the socks I ordered were out of stock) was dealt with quickly and efficiently. Great service, I would be happy to shop with them again.”

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Posted 4 years ago

“Ideal for those multi surface runs. Great grip in snow and mud so far. Wide fit is nice and roomy for my wide feet. Only down side is I needed half a dozen runs before the balls of my feet got used to them.”

Run and Become 5 star review on 28th February 2021

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Posted 4 years ago

“Excellent customer service, hugely knowledgeable and a wide selection of running shoes and accessories. Will never go elsewhere!”

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Posted 4 years ago

“Customer service is second to none. Cannot stop recommending them”

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Posted 4 years ago

“Good responsive service. Would definitely use them again for running shoes.”

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Posted 4 years ago

“The customer service was fantastic. I ordered a running jacket, which was unfortunately damaged. The team were very quick to respond and very helpful. I returned the item with minimal fuss and had a replacement in a very quick time. The staff were very helpful and friendly.”

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Posted 4 years ago

“Ordered the trainers on the Friday and they turned up the next day I did pay extra for the delivery but was really pleased with the speed of the delivery. The product was as expected really pleased with it.”

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Posted 4 years ago

“Great, prompt and friendly service”

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Posted 4 years ago

“Very prompt turnaround of my order - always a pleasure and easy to deal with. My favourite specialist running shop(s) by far!”

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Posted 4 years ago

“Ordered some running shoes, delivery was very quick. Had to return one pair as too small, refund was done quickly. Super efficient friendly service, highly recommend, will definitely use again. Thank you!”

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Posted 4 years ago

Run and Become is rated 4.9 based on 3,361 reviews