Run and Become Reviews

Name: Run and Become
Address: 3 Colonnade Walk, 123 Buckingham Palace Road, Victoria, London, London
Rating: 4.88

4.9 Rating 3,494 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,494 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone

Run and Become 5 star review on 5th March 2026

Anonymous

Anonymous // 01/01/2019

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“The assistant was very friendly,helpful, energetic and patient.”

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Posted 5 years ago

“Good website advice re: wide running shoes. Excellent customer service. Easy free returns and immediate refund on receipt.”

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Posted 5 years ago

“Friendly and knowledgeable staff. Trainers were delivered very promptly.”

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Posted 5 years ago

“Super helpful and delighted with my purchase”

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Posted 5 years ago

“Excellent choice of shoes and service. Would definately recommend to anyone”

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Posted 5 years ago

“All went well with fast delivery and I kept one pair of New Balance running shoes, even though the objective for me is actually to help with my feet issues. Anyway pleased and it was an easy option for any returns which one pair of wave 19 had to be returned as they are not for woman with wide feet but that was my issue and it was so easy to get sorted and I was kept up to date all the time. Thanks all ran smoothly from start to finish. Plus plenty of choice.”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“Our order was dealt with very efficiently and with no delivery problems”

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Posted 5 years ago

“What a wonderful team! Absolutely loved the personal service, expert advice and genuine friendliness I experienced in my online consultation. And the recommended shoes were just perfect. Highly recommend.”

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Posted 5 years ago

“I always hated running and found it a bit of a chore. What with a decent playlist in my ears and my new road running trainers, I actually look forward to having a run in-between teaching students on zoom. I have wide feet so did not realise I could actually find comfortable trainers - thank you.”

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Posted 5 years ago

“I love the product and the excellent service. I will deffinitly shop here again.”

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Posted 5 years ago

“Easy to deal with, great prices and very good service all round.”

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Posted 5 years ago

“Bought my first pair of proper running shoes from Run and Become in 2000. Just returned (after a loooong running break) and did the online gait analysis and had an excellent consultation over the phone. I am delighted with my new trainers - I went with their recommendation of the Brooks Ghost. They really are experts.”

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Posted 5 years ago

“Excellent service & support as usual. Very happy with trainers (Nike Air Structure) & nice contrast with existing trainers (Nike Air Zoom Pegasus) to avoid old legs picking up too many injuries.”

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Posted 5 years ago

“Came across the company via Google search looking for supportive running/walking shoes. I used the online service to get a gait analysis and Michelle did a great job and recommended Brooks Beast shoes which I purchased at a good price.”

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Posted 5 years ago

“Carefully selected, quality products, with expert advice on hand to help with any queries.”

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Posted 5 years ago

“I find the website to be very helpful, the delivery to be great and I really like the running shoes I bought from them.”

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Posted 5 years ago

“Have been using run and become for years. Wouldn't get my shoes from anywhere else. Sadly I've had to buy and return a few pairs of shoes as shops aren't open at the moment. R&B have been flawless in accepting my returns so far and never have any issues with buying shoes. Hopefully this most recent order will be my last!”

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Posted 5 years ago

“Online gait consultation was great and very efficient (although ideally wouldn't have been so long to wait for an appointment!) Trainers arrived quickly and happy with them so far. Thanks.”

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Posted 5 years ago

“I love Run & Become. Even when I'm dealing with the online store, I always feel like I'm dealing with humans in a small shop. The service and knowledge is always great, and they clearly care.”

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Posted 5 years ago

Run and Become is rated 4.9 based on 3,494 reviews