Run and Become Reviews

Name: Run and Become
Address: 4a Eccleston Street, London
Rating: 4.88

4.9 Rating 3,361 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,361 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Run and Become 5 star review on 1st May 2025

Anonymous

Anonymous // 01/01/2019

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“Order quickly dispatched, and arrived safely. Very quick service”

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Posted 4 years ago

“Absolute first class service. Quick delivery, unfortunately I did return the shoes I ordered but refund also very speedy, and very simple returns process. Will buy again from run and become.”

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Posted 4 years ago

“The service at R&B is always excellent. Through no fault of their own, the recent Saucony Peregrine 13’s I purchased have developed some kind of weird squeak that is permanent. I have only worn them 3 times for about 20k. I’m a bit disappointed with them considering their price point. This is by no way any fault of R&B.”

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Posted 4 years ago

“Great service, great pricing and prompt delivery. The jacket I purchased was available at a great price and Run and Become was recommended to me by a friend. I’ll definitely be using you again in the future.”

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Posted 4 years ago

“fast easy service”

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Posted 4 years ago

“Delivered promptly. Unfortunately the shoes weren't a great fit, but not a problem thanks to the free returns...something that some other popular online running shoe outlets don't offer. Refunded two days after posting. Would gladly buy again from them.”

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Posted 4 years ago

“5 Stars. Very good. Helpful. Constructive communication.”

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Posted 4 years ago

“I purchased a recommended shoe. Price was as good as anywhere else on line and there was no charge for postage in the UK. The shoes arrived quickly. They were an excellent purchase.”

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Posted 4 years ago

“My most trusted running shop (online and in-store), these guys are the best”

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Posted 4 years ago

“Great shop, fantastic products and service. The staff at Run and Become understand running better than most. I have no hesitation in purchasing my running gear from them.”

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Posted 4 years ago

“My socks arrived very quickly and via a courier so I knew quite accurately when they would arrive. Excellent service and I would definitely buy from Run and Become again.”

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Posted 4 years ago

“Online purchase during lockdown, had the shoe I needed, delivered promptly. Simples”

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Posted 4 years ago

“Perfect! Fast delivery will def order from here again. Thank you”

Run and Become 5 star review on 24th February 2021

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Posted 4 years ago

“Amazing service! Having to send the videos to do the hair analysis seemed like it'll take forever, but all was done in less than 3-4 minutes. The trainers I was sent are absolutely perfect for me. Excellent service and I will definitely use it again when I'm due new trainers. Thank you.”

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Posted 4 years ago

“Ordered a Ron Hill running jacket from R&B. The description was spot on. The item was delivered quickly. And I got a good discount on the price as well.”

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Posted 4 years ago

“excellent responsive service. very good and quick turnaround. Friendly. Faultless..”

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Posted 4 years ago

“You are an excellent company to deal with, I’ve used you for a long time and will continue to do so. You are very dedicated to running and provide a valuable service to all levels. I always recommend you to those who don’t know about you.”

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Posted 4 years ago

“Ordered his and hers Ron Hill tartan tees. Despite current restrictions (and the weather) arrived really quickly along with a lovely personal note from Shyamala. Excellent service and customer focus.”

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Posted 4 years ago

“Nothing really to say - service and all communications were excellent.”

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Posted 4 years ago

“My favourite running shop. Quick delivery!”

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Posted 4 years ago

Run and Become is rated 4.9 based on 3,361 reviews