Run and Become Reviews

Name: Run and Become
Address: 4a Eccleston Street, London
Rating: 4.88

4.9 Rating 3,363 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,363 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Run and Become 5 star review on 1st May 2025

Anonymous

Anonymous // 01/01/2019

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“I was not being able to pay by my intnl (Indian) credit card can you change that it’s very difficult to buy otherwise.”

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Posted 4 years ago

“Have been a Run and Become customer since I started running in 1987 (!) and it is my “go to” recommendation for anyone needing a help and advice when buying running shoes. Just bought the latest model of the Brooks shoe they recommended to me a few years ago - an online order that arrived within days with clear return instructions in case I needed to change them. They are perfect so another happy outcome. And pleased to have supported an independent retailer.”

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Posted 4 years ago

“Excellent. Order delivered quickly. Unfortunately the fit wasnt right for me. I returned the item using the label provided, at no cost to me. I received an email confirming my refund. Easy shopping. Will definitely order from them again.”

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Posted 4 years ago

“Really quick free delivery. Perfect!”

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Posted 4 years ago

“Slick and efficient!”

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Posted 4 years ago

“Great product, fast service”

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Posted 4 years ago

“Good selection, great little independent shop”

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Posted 4 years ago

“Able to easily find the running shoes I wanted and the ordering and delivery was equally easy. Would recommend Run and Become”

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Posted 4 years ago

“Best price, fastest delivery-Bravo”

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Posted 4 years ago

“As always, excellent service and advise.”

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Posted 4 years ago

“Had exactly what we wanted and very prompt delivery. First time order but will definitely use you again. Excellent service, can’t ask for more. Thank you.”

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Posted 4 years ago

“Good service product arrived as promised. First time I've used Run & Become”

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Posted 4 years ago

“Fast and easy.”

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Posted 4 years ago

“Great service and fast delivery”

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Posted 4 years ago

“EXCELLENT SERVICE. I normally visit the Edinburgh store for running shoes but, due to the pandemic, ordered online. It was the most efficient online service I’ve ever experienced. I had to call customer service after spotting the wrong postcode in the delivery address and the assistant was exceptionally friendly, helpful and reassuring. I opted for “within 5 days” delivery but my parcel arrived sooner. Would most definitely recommend buying from RandB. Customer service at its best.”

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Posted 4 years ago

“Would ordinarily have gone to a local running shop but they didn’t stock what I was looking for. Very straightforward ordering process. Quick delivery and the reassurance of paid return if anything wrong. Will use again.”

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Posted 4 years ago

“Great service - ordered shoes and kept me informed. Friendly and reliable. Thank you. Your shop is the best!”

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Posted 4 years ago

“Excellent service - running shoes arrived in 2 days”

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Posted 4 years ago

“Great service. Trainers arrived well packaged and on time.”

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Posted 4 years ago

“Was worried about buying running shoes online in lockdown but these came promptly, fit well and was reassured by ability to return if not right”

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Posted 4 years ago

Run and Become is rated 4.9 based on 3,363 reviews