Run and Become Reviews

Name: Run and Become
Address: 4a Eccleston Street, London
Rating: 4.88

4.9 Rating 3,364 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,364 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Run and Become 5 star review on 1st May 2025

Anonymous

Anonymous // 01/01/2019

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“Was worried about buying running shoes online in lockdown but these came promptly, fit well and was reassured by ability to return if not right”

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Posted 4 years ago

“Excellent Quick delivery. Fruit punch flavour not great.”

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Posted 4 years ago

“The shoes delivered were not only the wrong colour but the wrong model. I ordered Hoka One One Bondi 7 in Grey. What arrived was Hoka One One Bondi 6 in Blue/Orange. I don’t expect to order something in good faith to be sent the previous (now defunct) design in the wrong colour.I At least the refund seems to have been processed relatively quickly. I've now ordered them direct from Hoka.”

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Posted 4 years ago

“Fantastic service as always.”

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Posted 4 years ago

“Purchased my forth pair of Brooks Ghost trainers. Did try a pair of New Balance worn by sales lady with no pressure. Very happy with my new Brooks. All COVID procedures 👍”

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Posted 4 years ago

“Very good does what it says”

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Posted 4 years ago

“Very good and professional service, albeit over video! shoes are lovely and comfortable :)”

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Posted 4 years ago

“Very efficient”

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Posted 4 years ago

“Internet order - given discount for club membership - arrived promptly as ordered. My fault that I had accidentally ordered the wrong size for part of the order, but instructions for return and pre-paid label all there, so no complaints at all.”

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Posted 4 years ago

“Package arrived quickly, included free return label in the package which was a nice touch! Would definitely use again”

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Posted 4 years ago

“my”

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Posted 4 years ago

“Never had a problem, courtesy always displayed by the staff. Have bought my last three pairs of brooks glycerine and will continue to do so in the future.”

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Posted 4 years ago

“Excellent service online very quick delivery. Thank you”

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Posted 4 years ago

“Good value and prompt delivery”

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Posted 4 years ago

“Bought another pair of ASICS running shoes and as usual at a good price with delivery in a few days.”

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Posted 4 years ago

“Iooked for ages for the shoes I needed couldn't find them in stock anywhere. Then I found Run and Become and ordered them. Mailed me straight back advising the delivery time and date. Friendly, professional and fast. 10 out of 10”

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Posted 4 years ago

“Service was great unfortunately trainers are not suitable for my feet so have sent back”

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Posted 4 years ago

“This is the second time my purchase hasn’t arrived”

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Posted 4 years ago

“Easy to use Website with great choice. Excellent turnaround on getting itemsl dispatches. Quick delivery”

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Posted 4 years ago

“Postage was free and fast”

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Posted 4 years ago

Run and Become is rated 4.9 based on 3,364 reviews