Run and Become Reviews

Name: Run and Become
Address: 3 Colonnade Walk, 123 Buckingham Palace Road, Victoria, London, London
Rating: 4.88

4.9 Rating 3,465 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,465 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Run and Become 5 star review on 5th March 2026

Anonymous

Anonymous // 01/01/2019

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“Due to Covid I had a remote fitting assessment. I wasn't sure how this would be but it was EXCELLENT. The assistant knew exaclty the style of running I did and the transition of technique I was going thorugh and suggested a pair that not only fit perfectly, they felt so natural - tricky considering I was miles away.”

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Posted 5 years ago

“Very efficient service.l. Great product, nice price, quick delivery.”

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Posted 5 years ago

“Very helpful staff and a great selection of products. Very quick and efficient service.”

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Posted 5 years ago

“Quick service, and love my new Brooks trainers. Great colour and very comfortable. Second pair bought from them :)”

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Posted 5 years ago

“Run and Become keep me on the road and enjoying my running. Thank you for being there.”

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Posted 5 years ago

“Great customer service in terms of response time, with knowledgeable answers, always helpful insights on buying the right shoes. Shipping timely and reliable.”

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Posted 5 years ago

“Excellent product and really helpful proactive customer service. Thank you!”

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Posted 5 years ago

“Great responsive team. Really appreciated the confidence that comes with genuinely free returns - luckily I didn't need to use this service! Love my new Hoka One Speedgoat 4 shoes! Thanks.”

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Posted 5 years ago

“Great advice and customer service. Fast delivery. Highly recommended”

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Posted 5 years ago

“Ordered on the Monday , delivery on Tuesday , never had a quicker online delivery ever ( apart from takeaway 😀) plus when I originally ordered I had my previous address on my delivery details and after emailing the shop , they replied within an hour putting my mind at ease as to where my delivery would end up , TOP MARKS !!!!! 🌟🌟🌟🌟🌟”

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Posted 5 years ago

“Excellent service - swift delivery and fantastic product”

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Posted 5 years ago

“Great service trainers very comfy love them”

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Posted 5 years ago

“Excellent choice of products”

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Posted 5 years ago

“Really great service, and super fast dispatch. There was a query over my address, which they contacted me about immediately to resolve. Best customer service I've experienced in ages”

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Posted 5 years ago

“Wonderful and easy transaction. Fantastic shoes!”

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Posted 5 years ago

“Attention to detail, subject expertise, and no-rush approach.”

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Posted 5 years ago

“Royal mail are not a bad Postal Service. But if you use their competitor DPD they offer a better service they will tell you the delivery time within one hour window. This is very convenient as I had to wait in all day for the postman to deliver the shoes. The shoes are nice and the service was good.”

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Posted 5 years ago

“Super helpful”

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Posted 5 years ago

“How do you buy running shoes during lockdown? With professional/expert service, thorough online gait analysis, and an excellent choice of shoes. I was really impressed - never used Run and Become before, but will definitely again :-)”

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Posted 5 years ago

“Great advice on line and prompt delivery, thank you.”

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Posted 5 years ago

Run and Become is rated 4.9 based on 3,465 reviews