Run and Become Reviews

Name: Run and Become
Address: 3 Colonnade Walk, 123 Buckingham Palace Road, Victoria, London, London
Rating: 4.88

4.9 Rating 3,465 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,465 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Run and Become 5 star review on 5th March 2026

Anonymous

Anonymous // 01/01/2019

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“Excellent, swift service”

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Posted 5 years ago

“Great socks. Great service. Thanks R&B!”

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Posted 5 years ago

“Quick delivery and great prices”

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Posted 5 years ago

“Products just as described and speedy delivery; thank you!”

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Posted 5 years ago

“Excellent service from online order to delivery, delighted with the product which was as described.”

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Posted 5 years ago

“Great shop, great service”

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Posted 5 years ago

“Excellent service. Run and Become goes above and beyond to find you the perfect running shoes. Thorough and professional, I would highly recommend them.”

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Posted 5 years ago

“Great choice of running shoes for wide feet and delivered quickly. Fantastic service!”

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Posted 5 years ago

“I liked the customer service in letting me know that one of the pairs of shorts ordered were smaller than usual so I cancelled this part of the order. I have yet to receive a refund”

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Posted 5 years ago

“Excellent products, speedy delivery.”

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Posted 5 years ago

“Fast and efficient and liked the free Clif bar that was included. Thanks”

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Posted 5 years ago

“Very happy repeat customer 😀”

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Posted 5 years ago

“Great kit and great delivery”

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Posted 5 years ago

“Shopping with Run and Become for over a decade now. Staff have always been knowledgeable, efficient and kind.”

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Posted 5 years ago

“Loved my new Hoka running shoes. Received very quickly despite being in lockdown. Thank you!”

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Posted 5 years ago

“I hadn't had a proper pair of running shoes since I was a teenager but lockdown inspired me to give running a go. I was a bit nervous about buying shoes without trying them on first but tried the online gait analysis service, was given a shoe recommendation and size by Laura and have been running every day since they arrived. Really great fit and so happy to avoid the boredom of going to a shop. Very helpful service, would highly recommend.”

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Posted 5 years ago

“Great service and products. The website was extremely useful for describing which trainers to buy for a wide fit and overpronation. I would highly recommend this company.”

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Posted 5 years ago

“I wrote to Run and Become for a recommendation. They answered swiftly and helpfully, resulting in my ordering shoes which arrived promptly and were just right. Thanks!”

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Posted 5 years ago

“I had my gait analysed online by a lovely lady from your London store. I had recently hurt my foot, so needed new shoes to support me. She suggested a few shoes for me to look at on the run and become website and in the end I bought my new running trainers 'brooks g20'. I am very happy with my purchase and the delivery arrived on time :)”

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Posted 5 years ago

“Excellent service. Combination of an email and phone calls identified the best replacement for my current road running shoes. Arrived with days of the order being completed.”

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Posted 5 years ago

Run and Become is rated 4.9 based on 3,465 reviews