Run and Become Reviews

Name: Run and Become
Address: 3 Colonnade Walk, 123 Buckingham Palace Road, Victoria, London, London
Rating: 4.88

4.9 Rating 3,533 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,533 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Run and Become 5 star review on 5th March 2026

Anonymous

Anonymous // 01/01/2019

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“Fantastic service, efficient, speedy with great advice. The trainers arrived earlier than expected eh oh was great news and they have made such a difference to my activities. Will definitely use this company again. Highly recommended.”

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Posted 6 years ago

“I placed an order but unfortunately the item turned out to not be available. I received an email from Ann apologising anD offering alternative trainers which I was happy to try. They arrived the following morning even during lockdown. The service provided was 5* and I would buy from Run and Become again”

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Posted 6 years ago

“I needed some new shoes during lockdown and my local running shop wasn't answering their phone, so I rang Run and Become, where I'd got my first pair of shoes over 20 years ago. They could not have been more helpful. They answered the phone straight away, helped me identify the right pair, and dispatched it the following day. Excellent service.”

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Posted 6 years ago

“Easy to order on line. No problems. Hope to visit the London shop in the near future. Just entered my English Athletics number as I am a member of a club so in future I can claim the 10% discount.”

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Posted 6 years ago

“Great customer service!”

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Posted 6 years ago

“As always excellent service”

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Posted 6 years ago

“As always excellent servuce”

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Posted 6 years ago

“Free delivery over £10 is great. Items came within a week during covid-19.”

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Posted 6 years ago

“Great service. Would not hesitate to recommend. My daughter has recently starting running seriously so needed proper running shoes. With the coronavirus lockdown, it took about a week to get an online gait analysis appointment, but the process was very clear and the consultant was super friendly and helpful. The shoes arrived promptly and fitted absolutely perfectly, which is amazing as the whole thing was done remotely. Very happy customers :)”

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Posted 6 years ago

“Fab detail and advice and the trainers recommend are perfect thanks!”

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Posted 6 years ago

“Arrived in good time and as described can’t fault the service thank you!”

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Posted 6 years ago

“In spirit and in practice there is nothing to compare with the service of Run and Become. A fine and honest company run by Runners for Runners with integrity and happiness. The best!”

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Posted 6 years ago

“My”

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Posted 6 years ago

“Lovely product arrived quickly used everyday”

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Posted 6 years ago

“Very efficient and reliable service.”

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Posted 6 years ago

“Good service as ever from Run and Become. Getting the right running shoes is important so you should use a specialist shop.”

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Posted 6 years ago

“Good advice available on the website that helped me choose the right shoes for me. The delivery was prompt and I am extremely happy with the service.”

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Posted 6 years ago

“Really pleased with service and goods. One of the items took a little longer to be delivered but that is the only negative. Always go to R&B as good value and consistent”

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Posted 6 years ago

“Still maintaining their excellent service and product advice, even remotely. This is why I come back to them again and again, and am never disappointed. Thank you.”

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Posted 6 years ago

“love the bag”

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Posted 6 years ago

Run and Become is rated 4.9 based on 3,533 reviews