Run and Become Reviews

Name: Run and Become
Address: 3 Colonnade Walk, 123 Buckingham Palace Road, Victoria, London, London
Rating: 4.88

4.9 Rating 3,533 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,533 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Run and Become 5 star review on 5th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent price, excellent service!”

Helpful Report

Posted 6 years ago

“My wife loves her Brooks trainers. Thanks team.”

Helpful Report

Posted 6 years ago

“Always friendly helpful service - thank you for sorting my shoes out so quickly especially in these difficult times.”

Helpful Report

Posted 6 years ago

“Great gear and great service. Always good advice in the shop (when it’s open!) and online orders come efficiently and as promised.”

Helpful Report

Posted 6 years ago

“I have been one of your customers since 1986 at Palmer St and Eccleston Rd. O n all my visits I have found your staff to be knowledgable and helpful. It was they who introduced me to Brooks Beast back in the 80s and I have found no reason to change. They still offered other options but did not pressure me. Your on line service has been equally good but I miss the personlal advice. I recommend you to all my friends.”

Helpful Report

Posted 6 years ago

“Delighted to receive advice and then replacement running shoes from you so promptly- great service thank you”

Helpful Report

Posted 6 years ago

“Unfortunately I had to return the item because the colour was not what i had expected, but this was processed very quickly and i would definitely shop here again in the future.”

Helpful Report

Posted 6 years ago

“Delivers exactly what you ask for with no messing around”

Helpful Report

Posted 6 years ago

“Big thank you to Laura who did my virtual gait analysis and identified the right running shoe for me. Fits perfectly and is really comfortable, so truly enjoying my running with no aches and pains. Thanks again”

Helpful Report

Posted 6 years ago

“I purchased my trainers online and found the site / process very easy, very efficient and very helpful. The return label, in case I wanted to return them, was a nice touch. I’m very happy with the experience.”

Helpful Report

Posted 6 years ago

“I’m very pleased with my Brooks Glycerin 17’s. They’re comfortable, have plenty of support and give me an extra spring in my step ...exactly what I wanted.”

Helpful Report

Posted 6 years ago

“I've been searching for the right shoes for me. I'm an ultra-marathon runner. Run and Become was able to deliver my selected Hoka brand running shoes cheaper than anyone else, there service was also outstanding.”

Helpful Report

Posted 6 years ago

“Extremely knowledgeable and helpful. An efficient and specific system has been put in place so that buying the shoes over the phone is as good a service as what you would receive in a shop.”

Helpful Report

Posted 6 years ago

“My experience with Run & Become was seamless. Laura was very well informed and brought forward a couple great options for me. I've now tried out two pairs and settled on one and am excited to take them out on the road!”

Helpful Report

Posted 6 years ago

“Fantastic and friendly service. They understand my issue and resolved it perfectly”

Helpful Report

Posted 6 years ago

“A friend recommended Run and Become. Due to coronavirus, all had to be done virtually. I submitted my videos and photos and was contacted promptly. The rep was very knowledgeable and helpful. The shoes arrived soon after and were exactly what I needed. Could not recommend highly enough!”

Helpful Report

Posted 6 years ago

“Ordering and delivery very smooth.”

Helpful Report

Posted 6 years ago

“Fast and efficient service. Great product.”

Helpful Report

Posted 6 years ago

“Very pleased with the purchase and prompt delivery time. Will use again”

Helpful Report

Posted 6 years ago

“Great shoes fit so well and comfortable and running in them is amazing! I was provided with super advice when I called over phone. She discussed my current trainer and how it felt running and what I’d like from next shoe. Found a like for like with extra! First online shop I’ve had to do for running trainers, it was required due to Covid situation. Felt reassured and confident to buy online.”

Helpful Report

Posted 6 years ago

Run and Become is rated 4.9 based on 3,533 reviews