Run and Become Reviews

Name: Run and Become
Address: 3 Colonnade Walk, 123 Buckingham Palace Road, Victoria, London, London
Rating: 4.88

4.9 Rating 3,465 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,465 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Run and Become 5 star review on 5th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service. Would not hesitate to recommend. My daughter has recently starting running seriously so needed proper running shoes. With the coronavirus lockdown, it took about a week to get an online gait analysis appointment, but the process was very clear and the consultant was super friendly and helpful. The shoes arrived promptly and fitted absolutely perfectly, which is amazing as the whole thing was done remotely. Very happy customers :)”

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Posted 5 years ago

“Fab detail and advice and the trainers recommend are perfect thanks!”

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Posted 5 years ago

“Arrived in good time and as described can’t fault the service thank you!”

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Posted 5 years ago

“In spirit and in practice there is nothing to compare with the service of Run and Become. A fine and honest company run by Runners for Runners with integrity and happiness. The best!”

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Posted 5 years ago

“My”

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Posted 5 years ago

“Lovely product arrived quickly used everyday”

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Posted 5 years ago

“Very efficient and reliable service.”

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Posted 5 years ago

“Good service as ever from Run and Become. Getting the right running shoes is important so you should use a specialist shop.”

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Posted 5 years ago

“Good advice available on the website that helped me choose the right shoes for me. The delivery was prompt and I am extremely happy with the service.”

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Posted 5 years ago

“Really pleased with service and goods. One of the items took a little longer to be delivered but that is the only negative. Always go to R&B as good value and consistent”

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Posted 5 years ago

“Still maintaining their excellent service and product advice, even remotely. This is why I come back to them again and again, and am never disappointed. Thank you.”

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Posted 5 years ago

“love the bag”

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Posted 5 years ago

“Fast and efficient service as always. Looking forward to seeing the team again in person in the shop.”

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Posted 5 years ago

“Great products, good prices, delivered quickly. Thank you”

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Posted 5 years ago

“Easy and quick”

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Posted 5 years ago

“Quick delivery and very good service”

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Posted 5 years ago

“The website was very clear and easy to use. The product I bought was not quite what I wanted but can live with it”

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Posted 5 years ago

“Great service and quick delivery”

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Posted 5 years ago

“The go to shop for decent footwear, professional advice and not just about the sale!! Quality website too, to guide and help in decision making on suitable trainers for your specific requirements, running ergonomics and mileage 👍”

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Posted 5 years ago

“I had great service from their shop in Cardiff last year. The online service was very good too. Simple to order. Delivery to time.”

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Posted 5 years ago

Run and Become is rated 4.9 based on 3,465 reviews