Run and Become Reviews

Name: Run and Become
Address: 3 Colonnade Walk, 123 Buckingham Palace Road, Victoria, London, London
Rating: 4.88

4.9 Rating 3,465 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,465 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Run and Become 5 star review on 5th March 2026

Anonymous

Anonymous // 01/01/2019

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“Super quality. Expensive but worth it.”

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Posted 5 years ago

“Great service & shorts fit well. Thank you”

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Posted 5 years ago

“What can I say but excellent service from a brilliant shop. Quality and range of products are very good. Service outstanding . Nothing is too much trouble for them even during this pandemic. Well done and thank you”

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Posted 5 years ago

“Friendly staff in house and online service has been great”

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Posted 5 years ago

“Run and Become is definitely the number one running shop in the UK! You can trust the staff to help you make absolutely the right choice of footwear. I’m a frequent runner with multiple injuries and I trust them completely. I’ve been shopping here for years - I won’t go anywhere else!”

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Posted 5 years ago

“Always prompt, efficient service.”

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Posted 5 years ago

“Your virtual gate assessment was so professional and thorough. I was so impressed with the service as a whole and especially with Petra's assessment. Thank you”

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Posted 5 years ago

“I can’t praise the service enough. It was easy to manage the virtual gait analysis. Petra was excellent, thorough and incredibly helpful. My trainers arrived a few days later and have changed my running life for the better. Will be back for the next pair. Thank you.”

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Posted 5 years ago

“have been buying from these guys for over a decade, very reliable and trustworthy. on line videos also worth a look to help with strains and technique”

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Posted 5 years ago

“Slick process from order to receipt. Very happy with service.”

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Posted 5 years ago

“Great service - all done remotely but absolutely the same outcome as if I had been able to do it face to face. And shoes are great too - comfortable and I forget they are there (which I guess is the point)”

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Posted 5 years ago

“This is a online store with the feel and attitude of a local shop. Great advice, help and deals. I was very pleased with my new Garmin. I will be back for sure. Scott Goodwin 'Bosh Run' Facebook running community”

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Posted 5 years ago

“Headphones arrived on time. Product is as described and works fine. Very happy!”

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Posted 5 years ago

“Great product, price and quick delivery. Happy customer.”

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Posted 5 years ago

“Compared to other online running shoe web sites Run & Become was the simplest and fastest to negotiate - no annoying glitches And delivery was swift - shoes delivers in few days. Highly recommended”

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Posted 5 years ago

“Speedy service (even in lockdown). And lovely, knowledgeable running people IRL.”

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Posted 5 years ago

“Very knowledgeable staff, excellent choice of products and competitive pricing. Online service is efficient and fast. One of just a few shops that I look at regularly for my sports kit.”

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Posted 5 years ago

“Excellent advice and quality products”

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Posted 5 years ago

“Great service! And my New Balance 860 V10 are superb!”

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Posted 5 years ago

“Very helpful customer service over the phone.”

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Posted 5 years ago

Run and Become is rated 4.9 based on 3,465 reviews