Run and Become Reviews

Name: Run and Become
Address: 3 Colonnade Walk, 123 Buckingham Palace Road, Victoria, London, London
Rating: 4.88

4.9 Rating 3,533 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,533 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Run and Become 5 star review on 5th March 2026

Anonymous

Anonymous // 01/01/2019

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“Best running shop in London! Store team extremely knowledgable and approachable. Always seem well stocked both in-store and online.”

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Posted 6 years ago

“Great communication, quick delivery and I love my ON trainers”

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Posted 6 years ago

“Best store out there. Huge range and knowledgeable staff”

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Posted 6 years ago

“Excellent customer service. Rapid response and a replacement product sent out same day.”

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Posted 6 years ago

“great service lovely people great product !”

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Posted 6 years ago

“Top service in every respect, more so given current conditions. Online gait analysis was bang on, friendly, easy and professional - my new shoes arrived two days later and fit like a dream. What more could you ask?”

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Posted 6 years ago

“Great on line help made a big difference. Running shoes arrived earlier then expected and are great”

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Posted 6 years ago

“Great range and very good support in Victoria shop”

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Posted 6 years ago

“Excellent service as usual despite COVID 19.”

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Posted 6 years ago

“Prompt delivery.”

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Posted 6 years ago

“Great pair of runners delivered really quickly. Website great and easy to navigate.”

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Posted 6 years ago

“Excellent service , always reliable and quick delivery”

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Posted 6 years ago

“Team even during this awful time of Covid 19 you have provided exemplary customer service in providing me with the running shoes that are right for me. Your knowledge and experience via emails and phone calls have helped in this time when the shops are closed for the lock-down. Many thanks Keep well Andreas Young”

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Posted 6 years ago

“Good response to my query and speedy delivery of my new running shoes. Which fitted!”

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Posted 6 years ago

“Easy to use website, free delivery and the socks arrived quickly.”

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Posted 6 years ago

“Amazing running shop! Thank you 🙏🏼”

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Posted 6 years ago

“Petra was really helpful with my gait analysis and I absolutely love my new shoes. Thank you”

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Posted 6 years ago

“Part of the excitement of preparing for a Marathon is getting new shoes - and a visit to Run and Become is an essential and fun part of the preparation. They never tire of letting me try out all their different makes. This time I'm going with Saucony - maybe I'll manage to get a PB on the next event! Danny D.”

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Posted 6 years ago

“Run and Become is what we all love about shopping. The incredible and awesome personalised service is just wonderful and you feel their care for every runner or aspiring runner like myself even with online shopping . It leaves you feeling uplifted and inspired to do your best and offer that humanity to our world. Thank you. It’s really why we value and love small retail shops and business. Plus the prices are great and quality outstanding.”

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Posted 6 years ago

“Great service and value, as always. Reassuring to know I could return item free of postage if necessary.”

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Posted 6 years ago

Run and Become is rated 4.9 based on 3,533 reviews