Run and Become Reviews

Name: Run and Become
Address: 3 Colonnade Walk, 123 Buckingham Palace Road, Victoria, London, London
Rating: 4.88

4.9 Rating 3,465 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,465 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Run and Become 5 star review on 5th March 2026

Anonymous

Anonymous // 01/01/2019

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“really impressed with the service, the person I spoke to (Dipika) was very helpful and knowledgeable, which was good as I am very new to running. I felt very confident in her recommendation and I am very happy with my shoes - thank you”

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Posted 5 years ago

“Excellent products and service, my only small gripe is that not all sizes are always available for long enough, thanks...”

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Posted 5 years ago

“I have had to send this back as sadly much too big. If a swap can be made for another vest in a medium or large that would be great.”

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Posted 5 years ago

“I love Run and Become. I’ve always thought the service amazing.”

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Posted 5 years ago

“Really delighted with my new shoes. Run and Become were so helpful and attentive. Thank you!”

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Posted 5 years ago

“I have used Run and Become before, to access Saucony Trail Runner shoes. Service is always very quick and efficient, and they have stock in depth.”

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Posted 5 years ago

“Great service”

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Posted 5 years ago

“Easy to navigate website and order trainers. However on both occasions when I pressed 'Pay' the 'timer' ran out so no order placed which was very frustrating. What was then good was Run and Become contacting me the next day asking if I had a problem placing the order and holding it for me. I was then able to complete the purchase and the trainers arrived very quickly via DHL. was there a problem with the website???”

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Posted 5 years ago

“Great speedy service”

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Posted 5 years ago

“Excellent service. I was kept informed about orogress if my order. Thank you”

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Posted 5 years ago

“Super service as usual from Run and Become. The running shoes are perfect and arrived so quickly. Thank you!”

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Posted 5 years ago

“My order was despatched quickly and I liked the tracking of the parcel. I have bought the same trainers from the shop before the current virus has closed everything down so I knew they were suitable for me. Very happy to use the online shop in the present climate but I'm looking forward to returning to the actual branch at some point.”

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Posted 5 years ago

“Amazing support! Loved my online gait analysis and got a pair of shoes that will support me and motivate me to run! Thank you very much”

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Posted 5 years ago

“Good quality items. The website is easy to use, run and become are a very trustworthy company as runners in London know. Would recommend to anyone.”

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Posted 5 years ago

“Excellent service thank you and stay safe”

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Posted 5 years ago

“No problems with anything throughout the selection, ordering and delivery process. Ordered a running vest which arrived within 4 days and was exactly what I wanted 👍”

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Posted 5 years ago

“Thanks for my beautiful new Brooks shoes, which arrived in good time, in good order, and with the unexpected bonus of an energy cookie included! Really impressed by the Online Gait Analysis and phone consultation services which you’ve been able to provide during lockdown, and as a result my new shoes fit like a dream and are performing well. Thanks Laura for your help in making the right choice for me!”

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Posted 5 years ago

“Product arrived well packaged and in excellent condition with no damage. I was kept informed of progress with my order throughout. Delivery time was good bearing in mind current Royal Mail difficulties. A trusted shop.”

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Posted 5 years ago

“Fast delivery and the perfect shoe for our young runner.”

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Posted 5 years ago

“I've bought my running shoes from Run and Become for the last 10 years or so because of the excellent knowledge of the staff and great advice they give. I had been meaning to pop in for a while for new trainers and then lockdown happened and the issue became more urgent with all this time to run. The online gait analysis was great - really clear instructions on what to do, great advice over the phone and speedy delivery of new running shoes. The whole process was really smooth and I'm so happy with my new trainers!”

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Posted 5 years ago

Run and Become is rated 4.9 based on 3,465 reviews