Run and Become Reviews

Name: Run and Become
Address: 3 Colonnade Walk, 123 Buckingham Palace Road, Victoria, London, London
Rating: 4.88

4.9 Rating 3,465 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,465 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Run and Become 5 star review on 5th March 2026

Anonymous

Anonymous // 01/01/2019

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“Bought Nike Zoom Pegasus; great buy; highly competitive price; arrived promptly; and supplemented by a chocolate chip energy bar! Well done Run and Become, a great shop for runners run by runners.”

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Posted 5 years ago

“Great service. Ordering was easy and the item came very quickly”

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Posted 5 years ago

“Really quick delivery, easy returns that I didn’t have to pay for and straight forward exchange. Perfectly simple”

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Posted 5 years ago

“Consultation although virtual was thorough and lengthy, I felt heard and ended up with great trainers. I ran for an hour in them brand new and they were comfy even at the end, which is a first for me!”

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Posted 5 years ago

“Good shop. Fast delivery.”

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Posted 5 years ago

“Clear and simple website. Delivery quick and well communicated as to state of order. Shoes fit well and are comfortable.”

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Posted 5 years ago

“I recently purchased purchased some running shoes from Run and Become and was very impressed by their online virtual gait analysis. I was given extensive advice and have been very impressed with the videos provided on their website. I've already recommended their services to my friends”

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Posted 5 years ago

“Friendly and very helpful staff.”

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Posted 5 years ago

“Good service and recommendations”

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Posted 5 years ago

“Quality product”

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Posted 5 years ago

“I have purchased from you for 23 years. The service has always been excellent. I hope you continue where you are in Eccelstone street Well done Nigel Norman”

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Posted 5 years ago

“Products arrived quickly and seem to be great quality - looking forward to using them! The website was incredibly helpful with making a decision on what products to purchase, especially under current circumstances and not being able to come into the shop to try things out.”

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Posted 5 years ago

“Excellent price, excellent service!”

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Posted 5 years ago

“My wife loves her Brooks trainers. Thanks team.”

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Posted 5 years ago

“Always friendly helpful service - thank you for sorting my shoes out so quickly especially in these difficult times.”

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Posted 5 years ago

“Great gear and great service. Always good advice in the shop (when it’s open!) and online orders come efficiently and as promised.”

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Posted 5 years ago

“I have been one of your customers since 1986 at Palmer St and Eccleston Rd. O n all my visits I have found your staff to be knowledgable and helpful. It was they who introduced me to Brooks Beast back in the 80s and I have found no reason to change. They still offered other options but did not pressure me. Your on line service has been equally good but I miss the personlal advice. I recommend you to all my friends.”

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Posted 5 years ago

“Delighted to receive advice and then replacement running shoes from you so promptly- great service thank you”

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Posted 5 years ago

“Unfortunately I had to return the item because the colour was not what i had expected, but this was processed very quickly and i would definitely shop here again in the future.”

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Posted 5 years ago

“Delivers exactly what you ask for with no messing around”

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Posted 5 years ago

Run and Become is rated 4.9 based on 3,465 reviews