Run and Become Reviews

Name: Run and Become
Address: 3 Colonnade Walk, 123 Buckingham Palace Road, Victoria, London, London
Rating: 4.88

4.9 Rating 3,461 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,461 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Run and Become 5 star review on 1st May 2025

Anonymous

Anonymous // 01/01/2019

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“I did an online gait analysis in lockdown and was very impressed with how thorough and easy the whole process was. I was then advised on a few pairs of running trainers, the pair I bought have been the best I’v ever run in. Excellent service, fast delivery and great products!”

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Posted 5 years ago

“This is my third pair from Run and Become and I am delighted. Although the transaction was done remotely the Service I received was Five Star. The product was perfect and I shall most certainly return. A Big Thank You to Goska and Ann who were very patient and very knowledgable. BTW I am not a runner but I do like to walk a lot and the shoes are very good for that.”

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Posted 5 years ago

“Good fit for the person with a larger bum and thighs! Happy with the product and the service”

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Posted 5 years ago

“I love run and become, it's the best running shop in London. Great range of gear and accessories and you can get small bits posted out if you spend more than £10. Excellent service as usual.”

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Posted 5 years ago

“Run and Become is a great shop - very knowledgeable staff!”

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Posted 5 years ago

“Highly recommended! Great service from Run and Become. Initially got in touch to have my gait analysed and the whole process from start to finish was very impressive. Petra was brilliant and very knowledgeable. Purchased my runners there and then and they arrived the next day. I couldn't be happier with them - they're perfect! Thank you Petra! Thank you Run and Become! :)”

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Posted 5 years ago

“great service and fast delivery”

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Posted 5 years ago

“I love my new Hoka trainers! Excellent support and my dodgy knees are feeling soothed already- the cushioning is working a treat! Go up a half size, they're a neat fitting shoe.”

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Posted 5 years ago

“Ordered a jacket in February. The item arrived promptly, was well packaged and was described accurately in the advert b”

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Posted 5 years ago

“quick service ,good product, very pleased with my purchase”

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Posted 5 years ago

“I had bought running shoes a few years back so wanted to ensure I could buy them again as they had been perfect , I had the make model and size, I enquired on their website giving my info and was supplied with the current name, make,model with a link to view their product. I had explained that it was not my usual mode of purchase buying online so was very hesitant to make the purchase.( more mature runner!) I now felt confident to make the purchase and after a delay on myside was able to buy them on their sale , so a win for me. Shoes delivered, no hassle and already out running perfect ending.”

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Posted 5 years ago

“Great service and competitive pricing, will be using them again for sure”

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Posted 5 years ago

“Excellent service. Very quick delivery, and nice easy process for returning the shoes that didn't fit.”

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Posted 5 years ago

“Fast service great product many thanks”

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Posted 5 years ago

“Great service”

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Posted 5 years ago

“Another Great customer service from Run and Become”

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Posted 5 years ago

“Truly excellent service - helpful and friendly and sorted out some great ASICS trainers”

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Posted 5 years ago

“Brilliant company, great selection of products and quick delivery.”

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Posted 5 years ago

“Good website prompt information on shipping information and when trainers would be delivered”

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Posted 5 years ago

“Love Run and Become shop but obviously cannot go in just now.Great choice online, good prices, speedy delivery. Unfortunately there was a lot of snow so Royal Mail were unable to deliver for over a week. But usually get delivery in 2 days.”

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Posted 5 years ago

Run and Become is rated 4.9 based on 3,461 reviews