Run and Become Reviews

Name: Run and Become
Address: 3 Colonnade Walk, 123 Buckingham Palace Road, Victoria, London, London
Rating: 4.88

4.9 Rating 3,533 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,533 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Run and Become 5 star review on 5th March 2026

Anonymous

Anonymous // 01/01/2019

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“Trainers I nitially purchased were the wrong size exchange process was very quick and efficient”

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Posted 5 years ago

“Good, fast service, competitive prices and excellent customer service. I remember buying running shoes and other gear from them via mail order in the 1980s; it all took rather longer back then! Highly recommended.”

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Posted 5 years ago

“Excellent serve, fast delivery !!!”

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Posted 5 years ago

“Really good and quick response to my order, shoes arrived exactly as advertised. My wife was so impressed she then ordered a pair for herself, so not sure that was good for my bank balance, but again they arrived very quickly so nothing but good things to say about Run and Become.”

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Posted 5 years ago

“I love shopping with Run and Become, from getting my gait analysis done or buying my running gear online, I am always well taken care of.”

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Posted 5 years ago

“Great Deal”

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Posted 5 years ago

“First time to wear New Balance for running workouts. I bought the wide-fit size. They are an absolute fabulous fit and very comfortable.. I'd certainly recommend them and wouldn't hesitate to buy again Jimmy (Dublin-Ireland)”

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Posted 5 years ago

“Quick delivery, great service.”

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Posted 5 years ago

“Very quick delivery.”

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Posted 5 years ago

“I had the structure 21 which I really liked but these are even better. More comfortable, feels more supportive and light. Recommend to me by runandbecome and their advice is always spot on.”

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Posted 5 years ago

“Avid long standing fan”

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Posted 5 years ago

“Very helpful and efficient. Great knowledge and diagnostics. Shoes providing what I need to start on my running journey”

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Posted 5 years ago

“Have bought most of my running shoes from R&B over the years. Excellent customer service and a great range of products. Have held back from 5 stars because they can sometimes be just a bit pricey!”

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Posted 5 years ago

“I started shopping at Run and Become when I started running. And I still shop with them because of their in-depth knowledge, their outstanding customer service and, of course, their excellent range and quality of products. As a running coach, when asked where to go for shoes, I always send members to ... Run and Become.”

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Posted 5 years ago

“I had previously asked for advice about an alternative women’s shoe to the Brooks adrenaline extra wide fit which is no longer available. The person I spoke to said they would send an email with details of a few alternatives but months later I still haven’t heard anything from Run & Become. I ordered the only other Brooks extra wide fit which was a poor fit &seemed an inferior shoe. I feel disappointed not to get the advice I was hoping for.”

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Posted 5 years ago

“Premium Quality Products Amazing Technical Assistance Great Staff Easy and Safe to do online Purchases Free Return and Exchange works Perfectly”

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Posted 5 years ago

“I've ordered a few items now, really fast delivery, very pleased.”

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Posted 5 years ago

“The phone shoe consultation really helpful; I love my new shoes!”

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Posted 5 years ago

“Top Notch customer service and I wouldn't buy my running equipment anywhere else!! Thank you🎉”

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Posted 5 years ago

“Great service. i did the online gait analysis. Excellent service, lovely person on the call and the trainers that were recommended worked out well for me. I would recommend this to anyone”

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Posted 5 years ago

Run and Become is rated 4.9 based on 3,533 reviews