Run and Become Reviews

Name: Run and Become
Address: 4a Eccleston Street, London
Rating: 4.88

4.9 Rating 3,362 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,362 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Run and Become 5 star review on 1st May 2025

Anonymous

Anonymous // 01/01/2019

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“Run and Become are by far my favourite 'go to' place for gear, advice and information. They are super helpful and just really nice people. The team always respond to questions and emails really quickly and I just feel that I can rely on them totally.”

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Posted 4 years ago

“Excellent, professional and friendly service. I have no hesitation in recommending them.”

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Posted 4 years ago

“excellent service! came back to me the same day to resolve my issue. I couldn’t be happier with their service.”

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Posted 4 years ago

“Good range of sizes in stock on shoes, item delivered promptly. Thank you!”

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Posted 4 years ago

“Just started running and these are amazing, feet feel so supported.”

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Posted 4 years ago

“Great website, managed to get the New Balance trainers in the right size to fit my wide feet when other shops had no stock. + 10% Military discount so a great price.”

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Posted 4 years ago

“Delivered exactly as promised on time.”

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Posted 4 years ago

“Very helpful and speedy service. Lovely shoes!”

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Posted 4 years ago

“I used the online got analysis, which I highly recommend when you can't visit the shop... They were very helpful, took the time to find the right solution for my foot problems and ultimately helped me choose a great pair of shoes (Hoka One one challenger). Thankyou!”

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Posted 4 years ago

“Very happy with the product and the purchase process.”

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Posted 4 years ago

“I bought the Spikey Massage Ball, to ease the soles of my feet. It was despatched and arrived quickly. The ball is perfect, robust and not uncomfortable to use. It really does the trick!”

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Posted 4 years ago

“For runners - and run by runners. A rare mixture of helpful fully - spirited advice and the finest products. But above all fine people who care for their customers, their sport - and their belief!”

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Posted 4 years ago

“Great service and shoe selection. I did the online gait analysis (which was a very useful exercise) and this was backed up by a phone discussion. Very knowledgable, supportive and helpful - loving my new running shoes!”

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Posted 4 years ago

“First time I have used this service. Good price, prompt delivery.”

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Posted 4 years ago

“Ordered a new pair of Hoka shoes. They arrived very promptly. Very pleased with shoes and service. Thanks”

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Posted 4 years ago

“Efficient online order and fast delivery. Good price too.”

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Posted 4 years ago

“Excellent service - shoes arrived promptly; 1 pair perfect, the other we ordered wrong size, but returns & refund also excellent.”

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Posted 4 years ago

“My experience was fantastic! The person I spoke to for my online gait analysis was incredibly helpful and seemed to have really taken the time to look at my videos and recommend me the best shoes. Really happy with the shoes I bought! Can't complain about anything.”

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Posted 4 years ago

“The gait analysis was very helpful and I like the trainers I bought a lot”

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Posted 4 years ago

“Very helpful especially considering it was all done online and via WhatsApp! Very much appreciated all the help guidance and recommendations in getting a running shoe best suited for me! Thank you!”

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Posted 4 years ago

Run and Become is rated 4.9 based on 3,362 reviews