Run and Become Reviews

Name: Run and Become
Address: 4a Eccleston Street, London
Rating: 4.88

4.9 Rating 3,363 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,363 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Run and Become 5 star review on 1st May 2025

Anonymous

Anonymous // 01/01/2019

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“Excellent in all ways - fast service, helpful advice and quality gear. Highly recommended.”

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Posted 4 years ago

“Very helpful. I rang first to see if the ones I wanted were in stock. I then visited the shop and had someone see me run and squat.”

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Posted 4 years ago

“Appear to give the support I need and I like the colour scheme too.”

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Posted 4 years ago

“Great customer service and helpful staff. Thank you Run and Become.”

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Posted 4 years ago

“Excellent service as usual. Have bought all my trainers from Adrian & Family for the past 20+ years without a single hitch. Long may it continue ...”

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Posted 4 years ago

“Bought easily online. Speedy, free delivery. Recommend”

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Posted 4 years ago

“Very efficient and quick delivery. Great Ronhill baselayer for the colder weather”

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Posted 4 years ago

“They had exactly what I wanted and the delivery was fast.I will recommend the shop.”

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Posted 4 years ago

“Online order delivery was prompt. Needed to exchange for a different size and was helped by Arpita in the Edinburgh store to arrange the exchange/new delivery and deal with an additional order - who was extremely helpful and very pleasant to deal with. Very good service.”

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Posted 4 years ago

“I was really impressed with the on line consultation and recommendation. The trainers arrived and they are great. thank you. delivery was a bit slower than agreed, but the trainers arrived the day after”

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Posted 4 years ago

“Really good service. This was my second pair of trainers from them”

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Posted 4 years ago

“Excellent and quick service. Very pleased with the products (Ronhill hoodie and top).”

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Posted 4 years ago

“Ordering straightforward. Prompt liaison by Run and Become regarding address details on the order and once resolved order received 24 hours after despatch. Already using Brooks Cascadia trail shoes and very pleased with the fit and performance of the Gore-Tex version.”

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Posted 4 years ago

“Love using Run & Become. Good range of stock and good prices followed by quick service. The articles in your newsletters are always interesting.”

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Posted 4 years ago

“Staff with meaningful knowledge and a curated collection of kit”

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Posted 4 years ago

“Staff are knowledgeable and take time to make sure the shoes are right for you. This time I ordered Hoka Bondi 7, now my second pair, which were sent in the post. Speedy delivery. Great service.”

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Posted 4 years ago

“Fabulous service and the trainers were really comfy.”

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Posted 4 years ago

“I ordered a pair of Altra Lone Peak on Sunday afternoon and they were delivered a few days later. Excellent service as always from Adrian and his team.”

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Posted 4 years ago

“Great service. Good stick. All perfect. Happy campers.”

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Posted 4 years ago

“Easy and smooth online buying exoerience. Have bought from them in person and always a pleasant experience. Great product every time”

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Posted 4 years ago

Run and Become is rated 4.9 based on 3,363 reviews