Rubberduck Bathrooms Ltd Reviews

Name: Rubberduck Bathrooms Ltd
Address: 148 High Street, Redcar, Redcar and Cleveland
Rating: 4.64

4.6 Rating 13,782 Reviews

92 %

of reviewers recommend Rubberduck Bathrooms Ltd

4.6

Based on 13,782 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Rubberduck Bathrooms Ltd:

Transform your bathroom into a luxury contemporary or traditional bathroom. At Rubberduck Bathrooms we have a huge range of bathroom suites, bathroom wall panelling, ceiling cladding, taps, brassware, showers, shower enclosures, shower trays, wetroom kits, shower screens, lighting, flooring and bathroom accessories from leading bathrooms manufactures including Roman Showers, BushBoard, MultiPanel, Carron Baths, Abacus Wetrooms and many more.

Visit Website

Phone:

01642 913727

Email:

contact@rubberduckbathrooms.co.uk

Location:

148 High Street,
Redcar
Redcar and Cleveland
TS10 3DH

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Rubberduck Bathrooms Ltd 5 star review on 3rd July 2026

397

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased a Carron double ended bath, which was competitively priced. The ordering process was easy and there was good communication and the item was delivered as described in a timely manner.”

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Posted 4 months ago

“Part was missing when delivered but replacement arrived within days”

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Posted 4 months ago

“Always problem with dispatch , Always deley this time delivery 3-5 working day ... I got delivery 11 day after order been placed... 4 day behind with project ! Sick of this... also board been damaged, all 5 boards with damaged coners”

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Posted 4 months ago

“Great website with lots of choice. Very easy to order. Product arrived well packaged. Exactly what you need.”

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Posted 4 months ago

“good customer service, had a couple of small problems but sorted out quickly so far more than happy.”

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Posted 4 months ago

“What was ordered came in good time and good condition. No complaints.”

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Posted 4 months ago

“Great advice on what I wanted and a very fast delivery excellent service”

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Posted 4 months ago

“Ordered a new set of taps online with competitive price. Delivered very quckly. Thanks Rubberduck Bathrooms.”

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Posted 5 months ago

“Lovely products and at a very good price. Easy to order and delivered when promised. Had a occasion to call to ask advise and they answered very quickly, which is a bonus these days, and called me back within 10 mins with an answer. Would definitely use again!!”

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Posted 5 months ago

“Quick and easy to order arrived within 2 days really happy with the item”

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Posted 5 months ago

“Re-ordered a bath panel in December I had ordered twice in the past (using the same code). The panel that arrived is now a shorter width so couldn’t be used (not clear on the website as both widths were detailed on the website and the attached online instructions). As the product had been ordered before and the original length was included in part of the description, assumed it was correct. Had to then return and chase multiple times to get a refund. Finally received the refund in March, minus their delivery cost and my return costs (so out of pocket around £30). Original product was good but website description and customer service need a serious improvement. Wouldn’t use again based on this experience.”

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Posted 5 months ago

“Outstanding service all delivered on days requested and were more than helpful with a couple of queries I had. High recommend.”

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Posted 5 months ago

“Outstanding service all delivered on days requested and were more than helpful with a couple of queries I had. High recommend.”

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Posted 5 months ago

“We ordered a wet room floor board that arrived damaged. We requested a refund, sent across all images of the faulty item. They then wanted to collect the item, they took weeks to collect. They were unable to send out a replacement due to stock. It’s been over 2 months and they have to refunded the amount. Everytime we chase it they say they have an issue with their payment system and to try later!”

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Posted 5 months ago

“So far not the best experince. Easy to order, easy to chat with customer services and they are helful, but the results are not coming. Four items ordered, two arrived, then several days later with no tracking notification a third peice arived, but no sign or indication when the main piece will arrive. Frustrating as it is not reasonable to hold a customer hostage waiting for a delivery only to find it is a partial delivery.”

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Posted 5 months ago

Thank you for your feedback. We're pleased to hear that you found our ordering process easy and that our customer service team were helpful. Regarding the delivery, your order was dispatched from two different warehouses, which means items can sometimes arrive separately. This is quite common with many online retailers and helps us get products to customers as quickly as possible. When each item is dispatched, an email confirmation is sent which lists the items included in that shipment along with the tracking information. This allows customers to see exactly which parts of the order are on the way and track each parcel individually. According to the tracking information provided by the courier, the remaining item from your order has now been delivered and signed for. However, if there is anything you are still unable to locate or if you need any further help, please contact our customer service team and we will be more than happy to assist. We appreciate your feedback as it helps us improve the customer experience.

Posted 5 months ago

“Brilliant service and very helful with a couple of queries I had. Goods received on time and at a very competitive price”

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Posted 5 months ago

“Excellent company to deal with, fantastic products.”

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Posted 5 months ago

“Excellent product delivered quickly and great communication. Will definitely purchase from them again.”

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Posted 5 months ago

“The product itself, is great, and as mush as we all want to pay as little as possible, I am happy with the price I paid. However; Regardsing delivery, fortunately, i'm able bodied as was my colleague at time of delivery. Had I been old, or on my own, I woldnt be comfortable ordering large goods to be delivered by the company you use. How Rubberduck Bathrooms and Ideal Bathrooms are connected, I don't know? The delivery driver would have struggled to be more unhappy, he could barely have managed to be more unhelpful. I bet he took a greaat picture though!”

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Posted 5 months ago

“Bought shower boards and sealant from these guys just under 3 years ago without issue. Needed to replace some failed sealant (which is guaranteed for 3 years) so I called and asked for a discount. Guy on phone was pretty blunt, saying that the margins they make on sealant is too small, despite it costing £27.50 per tube. No consideration was given for the original sealant failing. Sealant arrives, which has an 18 month shelf life of stored correctly. Tubes they provided were 15 months old so basically they're shifting old stock. If you're not having your bathroom fitted within 3 months of ordering I'd steer clear of these guys.”

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Posted 5 months ago

Rubberduck Bathrooms Ltd is rated 4.6 based on 13,782 reviews