Rubberduck Bathrooms Ltd Reviews

Name: Rubberduck Bathrooms Ltd
Address: 148 High Street, Redcar, Redcar and Cleveland
Rating: 4.64

4.6 Rating 13,579 Reviews

92 %

of reviewers recommend Rubberduck Bathrooms Ltd

4.6

Based on 13,579 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Rubberduck Bathrooms Ltd:

Transform your bathroom into a luxury contemporary or traditional bathroom. At Rubberduck Bathrooms we have a huge range of bathroom suites, bathroom wall panelling, ceiling cladding, taps, brassware, showers, shower enclosures, shower trays, wetroom kits, shower screens, lighting, flooring and bathroom accessories from leading bathrooms manufactures including Roman Showers, BushBoard, MultiPanel, Carron Baths, Abacus Wetrooms and many more.

Visit Website

Phone:

01642 913727

Email:

contact@rubberduckbathrooms.co.uk

Location:

148 High Street,
Redcar
Redcar and Cleveland
TS10 3DH

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Rubberduck Bathrooms Ltd 5 star review on 18th October 2025

393

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Every time we’ve used Rubberduck Bathrooms the service, communication & quality has been first class”

Helpful Report

Posted 2 months ago

“I returned part of my order on 13/10/2025 and it stil has not been credited back to my account. Item returned was Saxony 500mm Round Back-Lit LED Mirror Code: RDBS106278 Manufacturer Code: WH - DIMR0024 £216.00”

Helpful Report

Posted 2 months ago

Good Morning Linda, We're very sorry to hear about the delay with your refund. We’ve looked into this and can’t see that a return was arranged with us on the dates mentioned. However, we did receive your email yesterday afternoon, which was responded to at the time, and understand you’re contacting Royal Mail to confirm the return dates. We do ask all customers to contact us prior to arranging any return so we can outline the correct process, confirm the item is fit for return, and make sure it’s logged properly for tracking and refund purposes. Once we have confirmation from Royal Mail, we’ll move forward from there. Rubberduck Bathrooms Team 🛁

Posted 2 months ago

“Good price, good product, well packed and fast delivery-obviously very happy customer care”

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Posted 2 months ago

“Excellent customer service. Unfortunately the item that I had ordered, arrived damaged. However, the customer care that I received from everyone I spoke with at Rubberduck was exemplory. Refund was immediate with no quIbbale. Despite the situation the whole buying and refund experience was top notch.”

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Posted 2 months ago

“I found the hole process very easy. From ordering online to delivery. The Rubberduck team even got intouch with me, to let me know that part of my order was not required for the fitment of the panels I had ordered, thus saving me money. The refund only took a couple of days. I wil definitley use Rubberduck in the future, if and when I need more supplies. Thanks to all the team at Rubberduck.”

Helpful Report

Posted 2 months ago

“Excellent service and amazing quality shower I needed it in a hurry ordered it and it arrived 2 days later, packaging was superb!! Will def. Use again”

Rubberduck Bathrooms Ltd 5 star review on 2nd November 2025

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Posted 2 months ago

“Excellent quality product and fast delivery. Kept advised at all times.”

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Posted 2 months ago

“Would definitely buy from again”

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Posted 2 months ago

“V helpful assistant on phone order, delivery as planned. Will buy from them again.”

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Posted 2 months ago

“purchased a shower enclosure from this company Very pleased with the price and Lovely quality , would definitely recommend and would not hesitate to order from them again Although I have said over 7 days delivery It was because they were awaiting stock delivery Once they received delivery they notified me and it was delivered next day Very happy”

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Posted 2 months ago

“Good time for arrival and good delivery Board not unpacked as yet as start the job next week so hopefully not damaged”

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Posted 2 months ago

“Eggsellent service.”

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Posted 2 months ago

“Excellent product great service”

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Posted 2 months ago

“Cant praise this company highly enough, especially the staff and in particular Jarrod. I had a large order which required some returns-through no fault of Rubberduck- and this was all dealt with swiftly and pleasantly. I would not look any further than Rubberduck in the future for bathroom supplies. Thank you!”

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Posted 2 months ago

“Great service,very happy with products!”

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Posted 2 months ago

“Professional quick delivery no hassles”

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Posted 2 months ago

“One of few suppliers to stock the item I was looking for (swivel basin tap). Ordering process was easy, fast delivery of item and so far, seems like good quality. My only grumble is that Rubberduck claim to offer a price guarantee - I did find the item slightly cheaper elsewhere so contacted them but so far they appear to have ignored my request.”

Helpful Report

Posted 2 months ago

Good morning Sharon, Thanks for your feedback, and we’re really pleased to hear you found the swivel basin tap you were looking for, with an easy ordering process and quick delivery. It’s great to know you’re happy with the quality too. We completely understand your frustration regarding the price match query. We haven’t ignored your email, we’ve just been a little busier than usual. We can see the team responded last week, and we appreciate your patience while we got back to you. Thanks again for your order and for taking the time to share your experience. Rubberduck Bathrooms Team 🛁

Posted 2 months ago

“Been looking to replace our our bathroom mirror for ages and seen this one which is like for like, its given our bathroom a new lease of life again. And it came promptly too.”

Rubberduck Bathrooms Ltd 5 star review on 27th October 2025

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Posted 2 months ago

“Their suppliers delivery company delayed the delivery twice. However, rubber duck bathrooms were very good at helping me sort this issue out and very prompt in keeping me informed at every stage which was much appreciated.”

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Posted 2 months ago

“Quick delivery, communicated well throughout.”

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Posted 2 months ago

Rubberduck Bathrooms Ltd is rated 4.6 based on 13,579 reviews