Rubberduck Bathrooms Ltd Reviews

Name: Rubberduck Bathrooms Ltd
Address: 148 High Street, Redcar, Redcar and Cleveland
Rating: 4.64

4.6 Rating 13,570 Reviews

92 %

of reviewers recommend Rubberduck Bathrooms Ltd

4.6

Based on 13,570 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Rubberduck Bathrooms Ltd:

Transform your bathroom into a luxury contemporary or traditional bathroom. At Rubberduck Bathrooms we have a huge range of bathroom suites, bathroom wall panelling, ceiling cladding, taps, brassware, showers, shower enclosures, shower trays, wetroom kits, shower screens, lighting, flooring and bathroom accessories from leading bathrooms manufactures including Roman Showers, BushBoard, MultiPanel, Carron Baths, Abacus Wetrooms and many more.

Visit Website

Phone:

01642 913727

Email:

contact@rubberduckbathrooms.co.uk

Location:

148 High Street,
Redcar
Redcar and Cleveland
TS10 3DH

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Rubberduck Bathrooms Ltd 5 star review on 29th December 2025

394

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, super quick delivery.”

Helpful Report

Posted 1 day ago

“Ordered a scudo mirror because I couldn’t find it anywhere else and my plumber was already working on the e bathroom renovation. It was shipped literally the next day allowing for no delays whatsoever and packaged really well so no issues with the box”

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Posted 1 day ago

“Service and staff were brilliant for me there was a tight deadline before Christmas and the staff made sure it happened”

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Posted 2 days ago

“Products supplied arrived as specified - although service provided by courier was not up to standardv. Query about the valves provided was dealt with effectively - with arrangements made for collection / return of the valves and providing a full refund.”

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Posted 6 days ago

“Very helpful, good customer service”

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Posted 6 days ago

“Excellent service. Order was processed and delivered in very short order. We packed and all as described. This is my second bathroom reno using Rubberduck. Highly recommended”

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Posted 1 week ago

“Friendly, helpful and fast service with my product arriving next day! This is the second time I’ve purchased from Rubberduck Bathrooms and will not hesitate to order from them again.”

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Posted 1 week ago

“Iv had great experiences with rubber duck for a long time, but my last two orders have been very disappointing My last one more so, I still have no resolution, part of my order is still missing somewhere, although I had to admit defeat and do a three hour round trip to buy other panels from a different company. I’m now none the wiser still when the panels I no longer need due to having to get a complete order elsewhere will be picked up and refunded and when il be refunded for the panels that still haven’t turned up As said before always had great experiences in the past but the lack of communication over this last order has not been good enough”

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Posted 1 week ago

“Great service on time delivery happy withproduct many thanks i will use you again”

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Posted 1 week ago

“Order was despatched promptly but this urgent order which was due on Friday and delayed by the courier. Subsequently delivered on the Sunday.”

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Posted 1 week ago

“Very good service from Rubberduck, five star for the customer service I revived however dropped a star due to delivery taking way longer than I was told on the phone. This was mainly due to item coming directly from manufacturer I think. Over all I would defiantly recommend this company.”

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Posted 1 week ago

“Great product. Delivered on time. Good communication.”

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Posted 1 week ago

“Quality bathroom products along with quality service”

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Posted 1 week ago

“Order never arrived”

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Posted 1 week ago

“Easy ordering, fast delivery!”

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Posted 1 week ago

“Item was competitively priced and received in good time”

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Posted 1 week ago

“My fitter accidentally broke the new toilet seat. I was able to find a direct match at Rubber Duck and also request next day delivery. I really liked I could call and speak to a human being rather than chat bot. The 2 men I spoke to were very helpful. I hope they keep the human customer service it makes things a lot quicker and easier. Thank you.”

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Posted 2 weeks ago

“Always super fast delivery of exactly what I ordered”

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Posted 2 weeks ago

“Very good and professional helped with delivery problem”

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Posted 2 weeks ago

“Poor communication and rude staff, put the phone down on me. Finally dealt with Ashley who was professional and helpful”

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Posted 2 weeks ago

Rubberduck Bathrooms Ltd is rated 4.6 based on 13,570 reviews