Rubberduck Bathrooms Ltd Reviews

Name: Rubberduck Bathrooms Ltd
Address: 148 High Street, Redcar, Redcar and Cleveland
Rating: 4.64

4.6 Rating 13,573 Reviews

92 %

of reviewers recommend Rubberduck Bathrooms Ltd

4.6

Based on 13,573 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Rubberduck Bathrooms Ltd:

Transform your bathroom into a luxury contemporary or traditional bathroom. At Rubberduck Bathrooms we have a huge range of bathroom suites, bathroom wall panelling, ceiling cladding, taps, brassware, showers, shower enclosures, shower trays, wetroom kits, shower screens, lighting, flooring and bathroom accessories from leading bathrooms manufactures including Roman Showers, BushBoard, MultiPanel, Carron Baths, Abacus Wetrooms and many more.

Visit Website

Phone:

01642 913727

Email:

contact@rubberduckbathrooms.co.uk

Location:

148 High Street,
Redcar
Redcar and Cleveland
TS10 3DH

Write Your review

Tell us how Rubberduck Bathrooms Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rubberduck Bathrooms Ltd 5 star review on 18th October 2025

393

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unbelievable delivery service, virtually next day. Super quality”

Helpful Report

Posted 15 hours ago

“Quick and efficient. Delivered just when I need it. Everywhere was 3- 5 working days. Highly recommend yiu and will be using you for my next renovation”

Helpful Report

Posted 17 hours ago

“Can only review one of the items received as still waiting for balance of order (shower panels/profiles) & update gor delivery date but once shower door despatched had regular updates on timings & delivery driver was very helpful, can update further once rest of the order is received....”

Helpful Report

Posted 3 days ago

“Excellent service, super quick delivery.”

Helpful Report

Posted 1 week ago

“Ordered a scudo mirror because I couldn’t find it anywhere else and my plumber was already working on the e bathroom renovation. It was shipped literally the next day allowing for no delays whatsoever and packaged really well so no issues with the box”

Helpful Report

Posted 1 week ago

“Service and staff were brilliant for me there was a tight deadline before Christmas and the staff made sure it happened”

Helpful Report

Posted 1 week ago

“Products supplied arrived as specified - although service provided by courier was not up to standardv. Query about the valves provided was dealt with effectively - with arrangements made for collection / return of the valves and providing a full refund.”

Helpful Report

Posted 1 week ago

“Very helpful, good customer service”

Rubberduck Bathrooms Ltd 5 star review on 29th December 2025

Helpful Report

Posted 1 week ago

“Excellent service. Order was processed and delivered in very short order. We packed and all as described. This is my second bathroom reno using Rubberduck. Highly recommended”

Helpful Report

Posted 1 week ago

“Friendly, helpful and fast service with my product arriving next day! This is the second time I’ve purchased from Rubberduck Bathrooms and will not hesitate to order from them again.”

Helpful Report

Posted 1 week ago

“Iv had great experiences with rubber duck for a long time, but my last two orders have been very disappointing My last one more so, I still have no resolution, part of my order is still missing somewhere, although I had to admit defeat and do a three hour round trip to buy other panels from a different company. I’m now none the wiser still when the panels I no longer need due to having to get a complete order elsewhere will be picked up and refunded and when il be refunded for the panels that still haven’t turned up As said before always had great experiences in the past but the lack of communication over this last order has not been good enough”

Helpful Report

Posted 2 weeks ago

“Great service on time delivery happy withproduct many thanks i will use you again”

Helpful Report

Posted 2 weeks ago

“Order was despatched promptly but this urgent order which was due on Friday and delayed by the courier. Subsequently delivered on the Sunday.”

Helpful Report

Posted 2 weeks ago

“Very good service from Rubberduck, five star for the customer service I revived however dropped a star due to delivery taking way longer than I was told on the phone. This was mainly due to item coming directly from manufacturer I think. Over all I would defiantly recommend this company.”

Helpful Report

Posted 2 weeks ago

“Great product. Delivered on time. Good communication.”

Helpful Report

Posted 2 weeks ago

“Quality bathroom products along with quality service”

Helpful Report

Posted 2 weeks ago

“Order never arrived”

Helpful Report

Posted 2 weeks ago

“Easy ordering, fast delivery!”

Helpful Report

Posted 2 weeks ago

“Item was competitively priced and received in good time”

Helpful Report

Posted 2 weeks ago

“My fitter accidentally broke the new toilet seat. I was able to find a direct match at Rubber Duck and also request next day delivery. I really liked I could call and speak to a human being rather than chat bot. The 2 men I spoke to were very helpful. I hope they keep the human customer service it makes things a lot quicker and easier. Thank you.”

Helpful Report

Posted 2 weeks ago

Rubberduck Bathrooms Ltd is rated 4.6 based on 13,573 reviews