Rubberduck Bathrooms Ltd Reviews

Name: Rubberduck Bathrooms Ltd
Address: 148 High Street, Redcar, Redcar and Cleveland
Rating: 4.65

4.7 Rating 12,735 Reviews

92 %

of reviewers recommend Rubberduck Bathrooms Ltd

4.7

Based on 12,735 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Rubberduck Bathrooms Ltd:

Transform your bathroom into a luxury contemporary or traditional bathroom. At Rubberduck Bathrooms we have a huge range of bathroom suites, bathroom wall panelling, ceiling cladding, taps, brassware, showers, shower enclosures, shower trays, wetroom kits, shower screens, lighting, flooring and bathroom accessories from leading bathrooms manufactures including Roman Showers, BushBoard, MultiPanel, Carron Baths, Abacus Wetrooms and many more.

Visit Website

Phone:

01642 913727

Email:

contact@rubberduckbathrooms.co.uk

Location:

148 High Street,
Redcar
Redcar and Cleveland
TS10 3DH

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Rubberduck Bathrooms Ltd 4 star review on 14th April 2025

385

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had a really positive experience with Rubberduck Bathrooms. I Had an order of Abacus M1 pvc wall panels which all arrived in perfect condition and on time. I found ordering supplies was easy and staff were quick and really helpful to answer any queries I had. I’d be happy to use RDB again 👍”

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Posted 2 weeks ago

“Shame that Amex is not accepted, but happy with my purchase”

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Posted 2 weeks ago

“Delivery as promised of the correct item.”

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Posted 2 weeks ago

“Lovely product , good turnaround with deliveries order is always right”

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Posted 2 weeks ago

“Seamless process and excellent advice”

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Posted 2 weeks ago

“The actual item I ordered (shower holder) was cheap, plasticky rubbish despite the description saying otherwise. To Rubberduck's credit they have me a full refund including delivery without any quibble.”

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Posted 2 weeks ago

“Excellent service and delivery”

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Posted 2 weeks ago

“Great service, fabulous product :)”

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Posted 2 weeks ago

“Quick delivery, great service”

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Posted 2 weeks ago

“Excellent service, great pricing, quick delivery of the item and brilliant post sale support - definitely recommend - thank you Rubberduck Bathrooms !”

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Posted 2 weeks ago

“Absolutely satisfied about Rubberduct bathroom items. They arrived in time and in perfect condition. I can suggest the as your favourite nature for your bathroom and more.”

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Posted 2 weeks ago

“Quick swift delivery. Both the bronze snd brass taps and shower heads are of good quality. The look amazing..the bronze is my favourite.”

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Posted 2 weeks ago

“Delivered on the day they said and very helpful on the phone”

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Posted 2 weeks ago

“Overall the service was very good and any e-mails received a quick response. Unfortunately the first set of acrylic panels were apparently damaged when the courier received them. This then decended into a black hole. There appeared to be no communication between the courier and Rubberduck. I chased the courier over several weeks but the status remained being prepared before finally finding out that the panels were damaged. I was advised to contact Rubberduck but received no response until a routine your order is out for delivery message. The courier e-mailed me on the morning of the delivery which I hadn't spotted so their arrival was a surprise. Fortunately this project wasn't time sensitive but communication could be improved.”

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Posted 2 weeks ago

“Super product. Great service.”

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Posted 2 weeks ago

“My item arrived promptly and was exactly what I had been looking for, for sometime now! It was a great price too!”

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Posted 2 weeks ago

“Excellent service and excellent items, not installed yet but look good quality, cheaper than another well known supplier of bathroom and diy merchandise. Will hopefully use Rubberduck Bathrooms again in the future.”

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Posted 2 weeks ago

“Really great service at an excellent price. Much cheaper than other quotes received for like for like items!”

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Posted 2 weeks ago

“Item arrived in damaged box, on opening the item was coated in dust/dirt, after cleaning the item several of the corners were damaged. It didn’t seem like any care had been taken with the item.”

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Posted 2 weeks ago

Good Morning Kirsty, We're very sorry to hear about the issue with your order. We understand items can pick up a little dust when on their journey through manufacturing and eventually to the doors of our valued customers. To help counter any issues with dust, dirt or damage in transit we look to use appropriate package protection with fragile marking and reputable couriers to transport the goods. In the event any items arrive damaged, all customers have to do is notify us within a reasonable time frame with images of the damage and we can have them replaced by the manufacturer as soon as reasonably possible. We're sorry again to hear of the issue with your delivery Kirsty. Rubberduck Bathrooms Team

Posted 2 weeks ago

“All items arrived as ordered”

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Posted 2 weeks ago

Rubberduck Bathrooms Ltd is rated 4.7 based on 12,735 reviews