Rubberduck Bathrooms Ltd Reviews

Name: Rubberduck Bathrooms Ltd
Address: 148 High Street, Redcar, Redcar and Cleveland
Rating: 4.64

4.6 Rating 13,894 Reviews

92 %

of reviewers recommend Rubberduck Bathrooms Ltd

4.6

Based on 13,894 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Rubberduck Bathrooms Ltd:

Transform your bathroom into a luxury contemporary or traditional bathroom. At Rubberduck Bathrooms we have a huge range of bathroom suites, bathroom wall panelling, ceiling cladding, taps, brassware, showers, shower enclosures, shower trays, wetroom kits, shower screens, lighting, flooring and bathroom accessories from leading bathrooms manufactures including Roman Showers, BushBoard, MultiPanel, Carron Baths, Abacus Wetrooms and many more.

Visit Website

Phone:

01642 913727

Email:

contact@rubberduckbathrooms.co.uk

Location:

148 High Street,
Redcar
Redcar and Cleveland
TS10 3DH

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Rubberduck Bathrooms Ltd 5 star review on 17th August 2026

398

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great price on a beautiful kitchen tap. Excellent quality. Super fast delivery too. Would highly recommend 😄”

Rubberduck Bathrooms Ltd 5 star review on 21st April 2023

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Posted 3 years ago

Thank you so much Nicola for your 5 star rating! We're so glad you had a great experience with our kitchen tap and were pleased with the great price and fast delivery. We must say, the tap looks amazing installed and that looks to be a lovely well kept lawn in the background too!! We value customers like yourself, and of course we'd welcome you back with open arms! 😄 Rubberduck Bathrooms Team

Posted 3 years ago

“excellent service”

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Posted 3 years ago

“The bath panel was not right and we wanted to return it but the company do not offer a simple returns policy, you have to arrange it yourself, and the courier they recommended cost more than the item itself. Very disappointed as I am now left with an unusable item which I am not able to return. Will be ordering from a different bathroom company in future and would not recommend this company unless you are 100% on the item.”

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Posted 3 years ago

Good morning Catherine, We're sorry to hear you feel the returns policy is too complex. We operate the standard UK returns policy for online retailers. If you decide you do not want an item after purchasing, you can confirm your return within the first 14 days and then you have another 14 days after the fact to return the item to us. Once received a full refund for the item will be offered. This is annotated clearly across the website, which begs the question as to the low service rating. If we were to offer a free returns and collection service, we would have to dramatically increase product costs across the website. We prefer to offer our valued customer base as low a price as possible and we provide full product info while operating a telephone support line for anyone that needs clarify anything before purchasing with us. Rubberduck Bathrooms Team

Posted 3 years ago

“Excellent prompt service. Highly recommend”

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Posted 3 years ago

“Great price fast delivery Thankyou”

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Posted 3 years ago

“All good. Thank you.”

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Posted 3 years ago

“I was really pleased with my ordering experience: I had left some items in the cart while I did some work, and got a call from Rubberduck to check all was ok and to help complete the order. The guy I spoke with was very helpful. The products I ordered arrived well packed, and exactly as described on a very solid pallet. I'm really happy with them, and have had no issues with the project. The sole issue was that the delivery company used by Rubberduck didn't meet the expected deadline - not Rubberduck's fault.”

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Posted 3 years ago

“Prompt Delivery”

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Posted 3 years ago

“Great product at a competitive price, Quick delivery and good service”

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Posted 3 years ago

“Good quality product delivered promptly.”

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Posted 3 years ago

“Product as advertised and prompt delivery.”

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Posted 3 years ago

“I have a building firm and have been using Rubberduck for shower and bath panels for years. I've always experienced reliable service and consistency in product quality. I have never felt the need to look elsewhere for these products, and when I have had to purchase elsewhere it's been a hassel every time!. I am always confident to recommend Rubberduck to clients, family and friends. Thanks to the Rubberduck team, who ALWAYS answer the phone if I call.👌”

Rubberduck Bathrooms Ltd 5 star review on 20th April 2023

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Posted 3 years ago

Thank you so much for your awesome 5-star rating, Emma! We are so glad that you trust us and our products for the bathroom projects you do. We deeply appreciate your loyalty, and it means a lot to us that you have never felt the need to look elsewhere for your products. Make sure you do call us to place your orders Emma, we always look after our trade customers and if there's any extra discounts we can apply we always will! Thanks again for being such an amazing customer!

Posted 3 years ago

“Really helpful with finding a replacement product when the original one ordered was delayed. I did have to chase on the phone a few times, I assume because they are busy, but very helpful whenever I spoke to a staff member.”

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Posted 3 years ago

“Excellent they told me what I needed and very prompt delivery”

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Posted 3 years ago

“Ditch the branded tape! Products all arrived ok but ordered some plastic pipe that arrived taped up with some branded packing tape. Impossible to get the tape off neatly as it shreds into pieces and is well and truly stuck on the pipe.”

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Posted 3 years ago

“Rubber Duck was great. If you have a problem they answer their phone unlike other on-line bathroom sales sites and the people are very well informed and helpful. I would definitely recommend them.”

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Posted 3 years ago

“Very quick turnaround. I ordered a mixer tap and the item was picked, sent for delivery for the next day at no extra charge. I will be using again and will recommend to all that I can!”

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Posted 3 years ago

“Bath panels arrived damaged and sent images to company. Awaiting their reply…”

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Posted 3 years ago

Good morning Richard, We're very sorry to hear about the damage received during delivery. I can see that you are already in communication with the customer service team regarding the replacements we're looking to send out. We have a high success rate on deliveries typically but we have noticed a few more issues with the FedEx courier network of late. We're currently looking at ways to negate that heavy handling without having to increase the product cost and waste packaging materials too much. Thanks for the feedback Richard and apologies again for any inconvenience caused. Rubberduck Bathrooms Team

Posted 3 years ago

“1st Bath Panel was unfortunately delivered damaged. I simply followed the instructions on the Rubberduck website to report this. A replacement product was delivered on the following working day. The Panel purchased was a 1600mm and to prevent a further delay the replacement was 1700mm which was no issue as I simply trimmed the excess. Product itself "Halite" bath panel I found to be of a very good quality easy to cut/plane and drill.”

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Posted 3 years ago

“Fantastic service”

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Posted 3 years ago

Rubberduck Bathrooms Ltd is rated 4.6 based on 13,894 reviews