Rubberduck Bathrooms Ltd Reviews

Name: Rubberduck Bathrooms Ltd
Address: 148 High Street, Redcar, Redcar and Cleveland
Rating: 4.64

4.6 Rating 13,743 Reviews

92 %

of reviewers recommend Rubberduck Bathrooms Ltd

4.6

Based on 13,743 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Rubberduck Bathrooms Ltd:

Transform your bathroom into a luxury contemporary or traditional bathroom. At Rubberduck Bathrooms we have a huge range of bathroom suites, bathroom wall panelling, ceiling cladding, taps, brassware, showers, shower enclosures, shower trays, wetroom kits, shower screens, lighting, flooring and bathroom accessories from leading bathrooms manufactures including Roman Showers, BushBoard, MultiPanel, Carron Baths, Abacus Wetrooms and many more.

Visit Website

Phone:

01642 913727

Email:

contact@rubberduckbathrooms.co.uk

Location:

148 High Street,
Redcar
Redcar and Cleveland
TS10 3DH

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Rubberduck Bathrooms Ltd 5 star review on 18th January 2026

396

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Correct product delivered in a timely fashion.”

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Posted 11 months ago

“Phenomenally friendly and efficient, very impressed”

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Posted 11 months ago

“Delivery quicker than expected & happy with products”

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Posted 11 months ago

“I bought some beautiful brushed bronze products from Rubberduck. The delivery was prompt and customer service were very helpful. I wouldn’t hesitate from buying again from this company.”

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Posted 11 months ago

“Still waiting nearly 2 weeks later for refund on one of the items I returned”

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Posted 11 months ago

Good Morning Helen, Thanks for your review, and sorry to hear you’re still waiting on your refund. We've checked this morning and we can confirm your return was received on the 11th. The refund was passed over to the accounts team last week, so we can only apologise for the delay in processing. I'll have a chat with the team this morning and see if we can have that pushed through asap for you. If you need an update or have any concerns in the meantime, feel free to get in touch with our customer service team, we’re always happy to help. Rubberduck Bathrooms Team

Posted 11 months ago

“Very satisfied with the service and quality. Great prices, wide selection, and professional advice from the staff. A nice bonus was the discount for orders over £500. Highly recommend”

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Posted 11 months ago

“Excellent service.”

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Posted 11 months ago

“Bath arrived damage and despite agreeing it was damaged by the manufacturer, not willing to replace the product. Will be disputing the transaction with my bank and submitting a formal complaint. Very disappointed with the customer service and will not be using again.”

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Posted 11 months ago

Good Morning Stan, Thanks for taking the time to leave feedback. We think there has been a miscommunication here, the team picked up your email noting the damage on Saturday, and stated they would discuss the matter further with a manager given the timescales of reporting. That said, the team did contact the distributor on Saturday to file a claim for a defective product (rather than damage on delivery) given the nature of the damage. They're not open over the weekend, so we haven't had a response just yet but the team are on with it and looking for a positive resolution. We hope to hear back from them today and as soon as we do, we will be in touch with your update. Rubberduck Bathrooms Team

Posted 11 months ago

“Replacement toilet seat purchased at reasonable price 5* Service”

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Posted 11 months ago

“We had seen the items we purchased in a store however they no longer stocked them. I searched online and came across rubberduck. They offered the best price, after paying the excessive price for postage maybe wasn't the cheapest price. It was the bathroom accessories we both wanted, arrived on time as promised and looks great in the new bathroom.”

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Posted 11 months ago

“Delivered next day top quality”

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Posted 11 months ago

“Great service great price and prompt delivery”

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Posted 11 months ago

“Excellent, quick service & a quality product”

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Posted 11 months ago

“The goods have yet to be delivered - so I’m not best pleased”

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Posted 11 months ago

Good Morning Robert, Thanks for your review, and we're really sorry to hear the goods haven’t arrived yet. Unfortunately, there has been a delay at the manufacturer’s end which has impacted dispatch ETAs. We completely understand how frustrating this is and want to reassure you that we’re actively chasing this and doing everything we can from our side to ensure your order is delivered as smoothly and quickly as possible. Thanks again for your patience and understanding, we’ll be in touch with updates as soon as we have them. Rubberduck Bathrooms Team

Posted 11 months ago

“Helpful and friendly on the phone pre-order , and package arrived on time and the product is very good quality,”

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Posted 11 months ago

“The items ordered were not delivered. Incorrect items arrived, causing the building contractors delays to complete the work. Costing my client in excess of £1,000 on delays to completion. The process to raise a concern was on-line, no contact number was provided and despite utilising the correct return’s procedure as provided, promptly I have not heard anything back in the past 24 hours.”

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Posted 11 months ago

Good Morning Adrian, We're very sorry to hear about the the issue with your order. We can see your order was placed and dispatched on the 3rd using a tracked service and was delivered within 3 business days thereafter. 10 days after the delivery was received, we were made aware of an issue. Unfortunately there was a picking error at the manufacturers end, which meant you received 10mm glass instead of 8mm. Which again we can only apologise for. We can see the team has been in touch with the manufacturer regarding an update and our team has passed that over to yourself this morning. Again, we're sorry for the picking error and hope you can see we have done all we can to help resolve the matter given the timescales involved. Rubberduck Bathrooms Team

Posted 11 months ago

“Item I received was exactly as described in the ad, it arrived in a very timely manner, I'm a very happy customer & will definitely buy from Rubberduck Bathrooms again.”

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Posted 11 months ago

“Product arruved ahead of time and well packaged”

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Posted 11 months ago

“Love the products that I received. Excellent quality and beautiful too. Not been fitted yet but very pleased with the service from Rubberduck Bathrooms. I’ve been recommending them to everyone I know.”

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Posted 11 months ago

“I’ve recently placed two separate orders with Rubberduck Bathrooms and I couldn’t be happier with the experience. Both orders arrived very quickly and were well packaged. The products themselves are great quality and exactly as described. It’s really refreshing to find a company that delivers on both speed and quality — highly recommend Rubberduck Bathrooms and will definitely order from them again!”

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Posted 11 months ago

Rubberduck Bathrooms Ltd is rated 4.6 based on 13,743 reviews