Rubberduck Bathrooms Ltd Reviews

Name: Rubberduck Bathrooms Ltd
Address: 148 High Street, Redcar, Redcar and Cleveland
Rating: 4.64

4.6 Rating 13,733 Reviews

92 %

of reviewers recommend Rubberduck Bathrooms Ltd

4.6

Based on 13,733 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Rubberduck Bathrooms Ltd:

Transform your bathroom into a luxury contemporary or traditional bathroom. At Rubberduck Bathrooms we have a huge range of bathroom suites, bathroom wall panelling, ceiling cladding, taps, brassware, showers, shower enclosures, shower trays, wetroom kits, shower screens, lighting, flooring and bathroom accessories from leading bathrooms manufactures including Roman Showers, BushBoard, MultiPanel, Carron Baths, Abacus Wetrooms and many more.

Visit Website

Phone:

01642 913727

Email:

contact@rubberduckbathrooms.co.uk

Location:

148 High Street,
Redcar
Redcar and Cleveland
TS10 3DH

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Rubberduck Bathrooms Ltd 5 star review on 18th January 2026

396

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing products at a great price with quick delivery. Items are as described on the website and look better in person.”

Helpful Report

Posted 3 months ago

Thank you so much for your lovely feedback. We’re really pleased to hear that you’re happy with the quality, value, and delivery — and even better that the items looked even better in person! That’s always great to hear. We really appreciate you taking the time to leave a review, and we hope to help you again with your future projects.

Posted 2 months ago

“They sent the wrong sink but it was easy to contact them and they gave me a refund with no questions.”

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Posted 3 months ago

“Good website. Good prices. Well packaged. Easy process from selection to delivery. Two minor complaints: first a lack of communication in the week between order/payment and goods being out for delivery. “They’ve gone bust” did go through my head but I’d purchased from Rubber Duck before so wasn’t as worried as the first time. Second, their 24 hour inspection policy. The shower screens won’t be fitted for some weeks after the shower trays but I have to disrupt their protective packaging in order to inspect them immediately - leaving them more exposed to damage during the period before they’re fitted. No easy solution I guess but it leaves a bit of a sour taste. Overall though. I’m pleased.”

Helpful Report

Posted 3 months ago

Thank you for taking the time to leave such a detailed review and for your continued support — we really appreciate it. We’re pleased to hear that you found the website easy to use, the pricing competitive, and that your order arrived well packaged and smoothly from selection through to delivery. We also appreciate your honest feedback regarding communication between order and dispatch. We understand how this gap can cause concern, and we’ll certainly take your comments on board as we continue to improve our customer updates. In relation to the 24-hour inspection policy, we completely understand your point. The policy is in place to ensure any issues are identified promptly while items are still in transit condition, though we appreciate that this can feel inconvenient when projects are scheduled over longer periods. Your feedback is helpful and will be considered as we review our processes. Thank you again for your order and for sharing your experience. We’re glad overall you’re pleased, and we hope to assist you again in the future.

Posted 2 months ago

“I ordered a toilet, sink, shower tray and sliding glass screen. There was a flaw in the tank of the toilet tank but because I didn't report it quickly enough I had to pay for a replacement. Given it was a flaw in the glaze rather than damage, I think it wrong that this was not replaced foc. I was having a major build done and there wasn't space to open and check everything immediately.”

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Posted 3 months ago

“Excellent service and delivered goods on time with all items”

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Posted 3 months ago

“Good prices, good communication and prompt delivery.”

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Posted 3 months ago

“Excellent product,great price,quickly dispatched.One very happy customer!”

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Posted 3 months ago

“Always deliver quickly and without fuss. Prices very competitive”

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Posted 3 months ago

“Arrived as advised. Adequately protected. Helpful polite delivery driver.”

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Posted 3 months ago

“Brought a bath and taps. The bath wasn’t delivered in time for my fitters, I didn’t know this until I called to check it would still be coming on time. No communication about it. Ordered a different bath but cancelled it, it wasn’t delivered. Also sent back the taps as I ordered the wrong pressure. It took weeks of chasing to get a refund, promises the refund was coming. All in all a very painful experience, I would not use this company again”

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Posted 3 months ago

“Brilliant customer support”

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Posted 3 months ago

“I purchased a Carron double ended bath, which was competitively priced. The ordering process was easy and there was good communication and the item was delivered as described in a timely manner.”

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Posted 3 months ago

“Part was missing when delivered but replacement arrived within days”

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Posted 3 months ago

“Always problem with dispatch , Always deley this time delivery 3-5 working day ... I got delivery 11 day after order been placed... 4 day behind with project ! Sick of this... also board been damaged, all 5 boards with damaged coners”

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Posted 3 months ago

“Great website with lots of choice. Very easy to order. Product arrived well packaged. Exactly what you need.”

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Posted 3 months ago

“good customer service, had a couple of small problems but sorted out quickly so far more than happy.”

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Posted 3 months ago

“What was ordered came in good time and good condition. No complaints.”

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Posted 3 months ago

“Great advice on what I wanted and a very fast delivery excellent service”

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Posted 3 months ago

“Ordered a new set of taps online with competitive price. Delivered very quckly. Thanks Rubberduck Bathrooms.”

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Posted 3 months ago

“Lovely products and at a very good price. Easy to order and delivered when promised. Had a occasion to call to ask advise and they answered very quickly, which is a bonus these days, and called me back within 10 mins with an answer. Would definitely use again!!”

Helpful Report

Posted 3 months ago

Rubberduck Bathrooms Ltd is rated 4.6 based on 13,733 reviews