Rubberduck Bathrooms Ltd Reviews

Name: Rubberduck Bathrooms Ltd
Address: 148 High Street, Redcar, Redcar and Cleveland
Rating: 4.64

4.6 Rating 13,571 Reviews

92 %

of reviewers recommend Rubberduck Bathrooms Ltd

4.6

Based on 13,571 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Rubberduck Bathrooms Ltd:

Transform your bathroom into a luxury contemporary or traditional bathroom. At Rubberduck Bathrooms we have a huge range of bathroom suites, bathroom wall panelling, ceiling cladding, taps, brassware, showers, shower enclosures, shower trays, wetroom kits, shower screens, lighting, flooring and bathroom accessories from leading bathrooms manufactures including Roman Showers, BushBoard, MultiPanel, Carron Baths, Abacus Wetrooms and many more.

Visit Website

Phone:

01642 913727

Email:

contact@rubberduckbathrooms.co.uk

Location:

148 High Street,
Redcar
Redcar and Cleveland
TS10 3DH

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Rubberduck Bathrooms Ltd 5 star review on 18th October 2025

393

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product, received in mint condition. fast delivery all at a very low price. 5 stars”

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Posted 1 month ago

“Quick delivery, great customer service and very good quality products.”

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Posted 1 month ago

“Ashley was incredibly efficient, polite and helpful with my last minute request. He helped me price my order and sorted a next day delivery for me with confidence. Legend Ashley, thanks again for your help.”

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Posted 1 month ago

“Would not recommend. Timeframes completely inaccurate. Had to ring 5 times to get accurate shipping information and received dishonest information that my order had been dispatched when it had not. Very frustrating experience.”

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Posted 1 month ago

Good Morning Fiona, Thanks for your feedback, and we’re really sorry to hear how frustrating this experience has been. The delivery timeframes shown on our website are best estimates, and as this is one of the busiest periods for online retail, delays can unfortunately occur. We receive dispatch information directly from the manufacturer supplying the items and relay this to our customers as accurately as possible based on the updates provided to us. We certainly don’t intentionally give misleading information, and we’re sorry it came across that way. We understand your frustration and appreciate you sharing your experience. Rubberduck Bathrooms Team 🛁

Posted 1 month ago

“Purchased a replacement toilet and cistern which the staff were very helpful in selecting the right model and an alternative as the original design was not available.”

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Posted 1 month ago

“Very efficient and great communication upon delievery”

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Posted 1 month ago

“All arrived very well packaged and in good order. Whilst we await fitting (later this week) we are very hopeful that the product will match up to its advertised perspective”

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Posted 1 month ago

“Very good quality products and good delivery service Cheers and thank you steve”

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Posted 1 month ago

“All good stuff”

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Posted 1 month ago

“Items arrived quickly and very well wrapped to prevent damage.”

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Posted 1 month ago

“I made a right mess of my order and when I rang for help they were so nice and sorted everything out. It all arrived safely two days later.”

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Posted 1 month ago

“Great cabinets well packed for delivery”

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Posted 1 month ago

“Pain free process start to finish.”

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Posted 1 month ago

“Fast service and exactly the correct items for my needs.”

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Posted 1 month ago

“Good Product”

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Posted 1 month ago

“Fast delivery. Excellent assistance to deliver to shed.”

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Posted 1 month ago

“Really helpful and friendly service, Would use again gladly”

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Posted 1 month ago

“Great products at a great price, delivery was accurate too.”

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Posted 1 month ago

“Very happy with the product the price & the delivery.”

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Posted 1 month ago

“Not at all as I expected it to happen! I decided to use one supplier for my bathroom refurbishment to simplify the delivery process and minimise the number of deliveries which I would hve to be home for. How wrong I was! Apart from one small item which did arrive from Rubberduck the rest are all coming separately from the various suppliers meaning that I may as well have ordered them all separately in the first place.”

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Posted 1 month ago

Good Morning David, Thanks for taking time to leave a review. Ordering from a single supplier will help to save on delivery costs - you effectively pay one delivery fee for several delivery services. We do display full info on how items are delivered within the delivery FAQs section, so customers can make an informed decision before committing to an order. If customers wish to consolidate their delivery, we can look to arrange a pallet delivery on request - which is reflected on that page. If ever you needed to clarify anything about an order you can give us a call and we'd be more than happy to help. Rubberduck Bathrooms Team 🛁

Posted 1 month ago

Rubberduck Bathrooms Ltd is rated 4.6 based on 13,571 reviews