Rubberduck Bathrooms Ltd Reviews

Name: Rubberduck Bathrooms Ltd
Address: 148 High Street, Redcar, Redcar and Cleveland
Rating: 4.65

4.7 Rating 13,391 Reviews

92 %

of reviewers recommend Rubberduck Bathrooms Ltd

4.7

Based on 13,391 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Rubberduck Bathrooms Ltd:

Transform your bathroom into a luxury contemporary or traditional bathroom. At Rubberduck Bathrooms we have a huge range of bathroom suites, bathroom wall panelling, ceiling cladding, taps, brassware, showers, shower enclosures, shower trays, wetroom kits, shower screens, lighting, flooring and bathroom accessories from leading bathrooms manufactures including Roman Showers, BushBoard, MultiPanel, Carron Baths, Abacus Wetrooms and many more.

Visit Website

Phone:

01642 913727

Email:

contact@rubberduckbathrooms.co.uk

Location:

148 High Street,
Redcar
Redcar and Cleveland
TS10 3DH

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Rubberduck Bathrooms Ltd 5 star review on 27th October 2025

394

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing, saved £280 on a bathroom mirror that I was buying from bathroom company renovating my bathroom ( until I seen same mirror on rubberduck website ) Checked the website of the mirror manufacturer and rubberduck was still £280 cheaper. After checking reviews online, I ordered. Delivery was very quick and totally impressed how quick and easy to order. Thought it was too good to be true at the price I paid but I’m Delighted!!!”

Rubberduck Bathrooms Ltd 5 star review on 5th October 2025

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Posted 3 weeks ago

“Great customer service, item arrived damaged in transit it was 2.3m long trim so wasn’t unexpected. Contacted them and immediately sent replacement even though I didn’t notice the damage initially. Second one fine. Good price although delivery costs are a bit steep in comparison to purchase price”

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Posted 3 weeks ago

“Very helpful. Staff new their product”

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Posted 3 weeks ago

“Despite hard battling with DHL ecommerce and Rubberduck company, haven't received my order. Rubberduck using the worst delivery service company, even they have no influence on DHL.”

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Posted 3 weeks ago

Hi Petro, Thanks for your feedback, and we’re really sorry to hear about the issues you’ve had with your delivery. Your order was dispatched promptly from our side, but unfortunately DHL eCommerce has experienced delays which were outside of our control. We completely understand your frustration, especially after having to chase both us and the courier. While we don’t have direct control over DHL’s operations, we do continually push them for updates and raise service issues to help prevent situations like this. We’re genuinely sorry for the inconvenience this has caused and hope you can see we have done all we can to help. Rubberduck Bathrooms Team 🛁

Posted 3 weeks ago

“Fast service, swift delivery and good price means that I will look at their site first for plumbing supplies.”

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Posted 3 weeks ago

“Efficient service and a reasonable price on the consumable item I ordered although the postage was a little excessive. I could have saved some money if it had been sent Royal Mail instead of DHL. So long as prices are better than the competition (which aren't many) I'll be a returning customer.”

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Posted 3 weeks ago

“Great service. Excellent products. Quick delivery and great communication.”

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Posted 3 weeks ago

“Was a bit sceptical as it was a bit of risk to order online from a firm which I was not familiar with. But took a chance and I must say I am very happy. The Toilet pan and cistern came by one courier and the bath from another. Delivery time was just a few days and the total price of all 3 was less than what I has seen a similar bath was. Good quality products at a decent price. Very happy”

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Posted 3 weeks ago

“Excellent service and a great price. Product are good quality and delivered as promised. Definitely using Rubber Duck again!!”

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Posted 3 weeks ago

“Easy to order, delivery was quick and very efficient, kept well informed of delivery times. Very pleased with quality of goods ordered.”

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Posted 3 weeks ago

“Good service”

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Posted 3 weeks ago

“My order arrived within 2 days, I was very happy with the order and would have no reservations about using Rubberduck again”

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Posted 3 weeks ago

“Very easy to order and quick delivery. Update sent to inform when item was out for delivery”

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Posted 3 weeks ago

“Great service with fast delivery. The bath panel looks to be of good quality although is yet to be fitted.”

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Posted 3 weeks ago

“Products is very good but delivery and information has a lot to be improved”

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Posted 3 weeks ago

Hi Anna, Thanks so much for your feedback. We’re really glad to hear you’re happy with the products, but sorry the delivery and communication could have been better. As these items are distributed directly by the manufacturer, we’ll be passing your comments on to them to help improve the experience for future orders. We really appreciate you taking the time to let us know. Rubberduck Bathrooms Team 🛁

Posted 3 weeks ago

“Good water proof panel needs a frame to stop it bowing”

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Posted 3 weeks ago

“Fantastic service from Rubberduck Bathrooms. The items I bought were cheaper than most other retailers and they arrived the very next day! I'd definitely order from them again. Highly recommended.”

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Posted 4 weeks ago

“Good products, delivered on time, nicely packaged”

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Posted 4 weeks ago

“Sourced a bath, overflow filler and panel. All arrived in good time apart from panel but this was damaged when opened and I honestly cannot fault the response and replaced and with me in days with no fuss or questioning at all very good customer service and value. Would recommend based on my experience..”

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Posted 4 weeks ago

“The mirror I ordered was a good price and just what I needed. Found it necessary to chase delivery as it seems twice as it hadn't been received from the original supplier as expected in order to meet the final promised delivery date.”

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Posted 4 weeks ago

Rubberduck Bathrooms Ltd is rated 4.7 based on 13,391 reviews