Rubberduck Bathrooms Ltd Reviews

4.7 Rating 11,405 Reviews
92 %
of reviewers recommend Rubberduck Bathrooms Ltd
4.7
Based on 11,405 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Rubberduck Bathrooms Ltd Reviews

About Rubberduck Bathrooms Ltd:

Transform your bathroom into a luxury contemporary or traditional bathroom. At Rubberduck Bathrooms we have a huge range of bathroom suites, bathroom wall panelling, ceiling cladding, taps, brassware, showers, shower enclosures, shower trays, wetroom kits, shower screens, lighting, flooring and bathroom accessories from leading bathrooms manufactures including Roman Showers, BushBoard, MultiPanel, Carron Baths, Abacus Wetrooms and many more.

Visit Website

Phone:

01642 913727

Email:

contact@rubberduckbathrooms.co.uk

Location:

148 High Street,
Redcar
Redcar and Cleveland
TS10 3DH

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We added to the order within 30 mins and was promised both items would be delivered together but they came at different times from different deliverers which was a little inconvenient. But, both items delivered when promised and we were kept informed. Well packaged and in good condition.
Helpful Report
Posted 3 days ago
Excellent customer service, good communication and item arrived in good time.
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Posted 3 days ago
Good quality at a very reasonable price. Thanks.
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Posted 3 days ago
Product good, delivery poor. with a next day promise delivery took over 5 days
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Posted 3 days ago
Excellent service
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Posted 3 days ago
Got a shower cubicle excellent
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Posted 3 days ago
The staff are very helpful and I would definitely return. I can’t fault the customer serves! Will definitely recommend to family and friends.
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Posted 3 days ago
Excellent company to deal with.
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Posted 3 days ago
Did what they said
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Posted 3 days ago
Hi there was some confusion with the order and I didn’t get what I needed. I had to return the item. I haven’t had the refund yet either so all in all disappointing as the level of customer service wasn’t great.
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Posted 3 days ago
Great products, great choice, great customer service will be using again
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Posted 3 days ago
Ordered splash panels from Rubberduck, Delivered in only a few days
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Posted 3 days ago
Gresat price with a quick delivery.
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Posted 3 days ago
Items arrived promptly and exactly as described, great price an a very happy customer, will return if needed!
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Posted 3 days ago
Very speedy supply of goods.
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Posted 3 days ago
Extremely helpful staff, had an issue with logistics company but Rubberduck did everything they could to resolve . Would recommend to all.
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Posted 3 days ago
Was really pleased with item I ordered and very quick and well packed delivery
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Posted 3 days ago
Great product
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Posted 3 days ago
As ussual service exceptional and delivery off quality products on time
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Posted 3 days ago
I would genuinely give these guys 0 stars if I could and even that is probably too high. I ordered item with advertised 2-5 day delivery time and heard nothing for 2 weeks until I chased to ask where it was. No proactive updates whatsoever from them and no accountability for my awful customer experience. All topped off with a very condescending (and poorly written) email in response to my later complaint. Product finally arrived 30 working days after the advertised delivery date and is incorrect. Rubbish, rubbish, rubbish.
Helpful Report
Posted 2 weeks ago
Rubberduck Bathrooms Ltd is rated 4.7 based on 11,405 reviews