Rubberduck Bathrooms Ltd Reviews

Name: Rubberduck Bathrooms Ltd
Address: 148 High Street, Redcar, Redcar and Cleveland
Rating: 4.64

4.6 Rating 13,571 Reviews

92 %

of reviewers recommend Rubberduck Bathrooms Ltd

4.6

Based on 13,571 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Rubberduck Bathrooms Ltd:

Transform your bathroom into a luxury contemporary or traditional bathroom. At Rubberduck Bathrooms we have a huge range of bathroom suites, bathroom wall panelling, ceiling cladding, taps, brassware, showers, shower enclosures, shower trays, wetroom kits, shower screens, lighting, flooring and bathroom accessories from leading bathrooms manufactures including Roman Showers, BushBoard, MultiPanel, Carron Baths, Abacus Wetrooms and many more.

Visit Website

Phone:

01642 913727

Email:

contact@rubberduckbathrooms.co.uk

Location:

148 High Street,
Redcar
Redcar and Cleveland
TS10 3DH

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Rubberduck Bathrooms Ltd 5 star review on 18th October 2025

393

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I saw Skill Builder Roger Bisby using Abacus Elements backer boards on youtube. The method he used suited my circumstances of trying to square off a totally out of square shower alcove. The deal I got was only slightly more expensive than moisture resistant plasterboard. The 6mm thickness was better for me than 12mm plasterboard. I called the store for additional info prior to any purchase. The staff were helpful and knowledgeable and pointed out to me the best method of mounting the boards on my walls. My order arrived in only three days. Very happy with the service”

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Posted 4 weeks ago

“Not happy after ordering a bath panel it come damaged but because I wasn't home for a few days I couldn't check it but after I got home and checked it it was damaged but they wouldn't give me a refund because I was to late letting them know . So I ordered another and that arrived damaged but they did refund me for that but I went elsewhere and purchased one”

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Posted 1 month ago

“Unbelievabely fast dispatch ...havent taken shower trap out of wrapping yet but extremely safely packed for tranport”

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Posted 1 month ago

“Website provided all the product information i required and dispatched immediately with full communication around delivery etc great service and will use again,”

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Posted 1 month ago

“Fantastic service. I ordered one day and it was delivered the next day. Marvellous!!!!”

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Posted 1 month ago

“Contacted twice by email about damaged goods (Abacus backing boards) package and content damaged and wet. Would likely be easy to resolve but not if they refuse to acknowledge emails!”

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Posted 1 month ago

“OK I could go on about Rubberduck bathroom Team, because literally they give a fantastic first class and friendly service. I would not go to anyone else now for my bathroom requirements. I have just had three large orders with Rubberduck and everything has been spot on. I had to return 2 items but that was entirely my bad, and they dealt with the returns with full refunds to follow. The prices are excellent, discounted and competitive. The quality and packaging is superb. Cheap is not good for bathrooms and Rubberduck shine in their balance of cost versus quality. All the staff are friendly and patient and cant give you enough help. This is a rare oasis in todays world and I'm well chuffed to have found Rubberduck. Just like to wish all the team a very Happy Christmas. Thank you!”

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Posted 1 month ago

“Good communication and updates for delivery”

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Posted 1 month ago

“Replacement shower head fitted very pleased with product. Arrived ok with good packaging”

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Posted 1 month ago

“Product was delivered to wrong address so I had to collect from neighbour but I am happy with the product and condition.”

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Posted 1 month ago

“Good price, delivery was on time.”

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Posted 1 month ago

“Order came quickly. Unfortunately the packaging was badly damaged and a large panel was badly marked. However support ordered another panel as a repalcement which will hopefully arrive soon.”

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Posted 1 month ago

“This was my first time to use Rubberduck website to order supplies. I was looking for a particular product and their pricing was by far the best. The order arrived promptly and an email query was answered within 12h, although it was a weekend. Will use again for sure.”

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Posted 1 month ago

“The while order and delivery process went very smoothly.”

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Posted 1 month ago

“They had what I wanted in the right colour at what I thought to be a reasonable price. Delivered 1 day later than advised but I was forewarned.”

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Posted 1 month ago

“Having to leave a poor review as I will receive one from my customer. I put trust into Rubber duck and been let down on communication and delivery. Panels turned up and checked packaging all good. Drivers left! Once opened packaging and peeled back protective paper they sent the wrong panels and only received half the delivery. Now having to wait until panels come. Set project back and causing issues with labour/ cost and poor feedback from my customer. I had to chase and think service could have tried to communicate their mistake but nothing. Apologies but considering using this website! Frustrating incompetence.”

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Posted 1 month ago

Hi Brad, Thanks for your feedback, and we’re really sorry for the frustration this has caused. We’ve been in touch with the manufacturer and can confirm the replacement panels have been fast-tracked and booked in for delivery tomorrow, which still brings the order in two days ahead of the original ETA provided pre-sale. We appreciate delays and mis-picks have knock-on effects for labour and scheduling, and we’re genuinely sorry for any inconvenience caused here. Rubberduck Bathrooms Team 🛁

Posted 1 month ago

“I have made multiple orders with Rubberduck Bathrooms, the quality is excellent, the delivery is really quick. I will definately be ordering again in the future.”

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Posted 1 month ago

“The tap I ordered was of good quality and was delivered on time as stated.”

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Posted 1 month ago

“Right parts at the right price delivered quickly.”

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Posted 1 month ago

“Quality panels at an affordable price, quick delivery”

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Posted 1 month ago

Rubberduck Bathrooms Ltd is rated 4.6 based on 13,571 reviews