Rubberduck Bathrooms Ltd Reviews

Name: Rubberduck Bathrooms Ltd
Address: 148 High Street, Redcar, Redcar and Cleveland
Rating: 4.64

4.6 Rating 13,742 Reviews

92 %

of reviewers recommend Rubberduck Bathrooms Ltd

4.6

Based on 13,742 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Rubberduck Bathrooms Ltd:

Transform your bathroom into a luxury contemporary or traditional bathroom. At Rubberduck Bathrooms we have a huge range of bathroom suites, bathroom wall panelling, ceiling cladding, taps, brassware, showers, shower enclosures, shower trays, wetroom kits, shower screens, lighting, flooring and bathroom accessories from leading bathrooms manufactures including Roman Showers, BushBoard, MultiPanel, Carron Baths, Abacus Wetrooms and many more.

Visit Website

Phone:

01642 913727

Email:

contact@rubberduckbathrooms.co.uk

Location:

148 High Street,
Redcar
Redcar and Cleveland
TS10 3DH

Write Your review

Tell us how Rubberduck Bathrooms Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rubberduck Bathrooms Ltd 5 star review on 18th January 2026

396

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The test of a company is how they react when something goes wrong. Their supply made a delivery with 5 items missing, though they were on the invoice. After contacting Rubberduck they immediately arranged for the missing items to be delivered on a day I specified. I also made an error and needed one more of the low cost items. They have arranged for me to collect from the supplier. I found Rubberduck very helpful, excellent prices and a pleasure to deal with.”

Helpful Report

Posted 10 months ago

“The products are super-good quality for the price, and the service was excellent.”

Helpful Report

Posted 10 months ago

“Great service great prices and quick delivery”

Helpful Report

Posted 10 months ago

“Good price quick delivery”

Helpful Report

Posted 10 months ago

“Our online order for a bathroom cabinet was troublefree, and delivery occurred swiftly within 24 hours. The cabinet, although not yet installed, looks excellent. Faultless customer service so far.”

Helpful Report

Posted 10 months ago

“Very good selection of bathroom and showers, good prices, delivered as requested”

Helpful Report

Posted 10 months ago

“Great choice and prices. Super quick no fuss delivery. Will be back for more!”

Helpful Report

Posted 10 months ago

“Missed estimated delivery date, nobody confirmed delivery date , communication exceptional poor. 3 time I rang to request update on delivery, 3 time " We will ring up back" 3 time nobody bothered to ring back. Another one to add to list of negative review.”

Helpful Report

Posted 10 months ago

Good Afternoon Adrian, Thanks for your feedback, and we’re really sorry to hear about your experience. Missing the estimated delivery date is frustrating enough, but not receiving a call back as promised is certainly not the standard we aim to deliver. Your comments have been passed on to our customer service team so we can review where this broke down and make sure it doesn’t happen again. We appreciate things didn't work out as well as we'd hope here, if you did need anything moving forward please give us a call and we'll see what we can do to make things up to you. Apologies again for the inconvenience caused Adrian, and thank you for taking the time to share your experience. Rubberduck Bathrooms Team

Posted 10 months ago

“VERY EASY ORDERING, VERY GRUMPY RUDE DELIVERY MAN. All delivered in short time and at a price that was better than Victorian Plumbing for the same panels. very packaged only let down by unhelpful and clearly unhappy delivery man.”

Helpful Report

Posted 10 months ago

“Hi I packed a order on the 22nd July 2025 and still not received my order in full (18th August) so a shame to send a negative review but having to wait nearly coming upto nearly 1 month for your order is very poor.”

Helpful Report

Posted 10 months ago

Good Afternoon Sanjit, Thanks for your feedback, and we’re really sorry to hear you’ve not yet received your full order. Some of our products are sent directly by the manufacturer, and delays can unfortunately occur on their side which are outside of our immediate control. That said, we always aim to chase these up and keep customers updated until everything has been delivered. We’ll continue to follow this up to make sure the outstanding items reach you as soon as possible. Apologies again for the delay, and thank you for your patience. Rubberduck Bathrooms Team

Posted 10 months ago

“Great service, item in stock, collected in store the same day.”

Helpful Report

Posted 10 months ago

“Ordered and received within 1 day… quite unbelievable. Fantastic service and no issues with items received. Would definitely use these guys again.”

Helpful Report

Posted 10 months ago

“Item was easy to find in the website. Once the part was identified ordering process was straightforward. Goods arrived very well packaged and on time.”

Helpful Report

Posted 10 months ago

“Very responsive service and resolved my issue swiftly.”

Helpful Report

Posted 10 months ago

“Prompt reply to phone call and item arrived on time.”

Helpful Report

Posted 10 months ago

“Great shower, very easy to fit.”

Helpful Report

Posted 10 months ago

“Overall I had a really good experience Only let down by some failures for RDB’s partners and suppliers failing more than once to pick my order and deliver it It seems RDB don’t have a system to back flush their outsourced drop-ship items. Aside from that niggle the team on the phone were exceptionally good, helpful, made great suggestions for alternatives, when items were out of stock Great range of good quality products. RDB pretty much kitted out our mini wet-room and full wet-room. Overall would definitely recommend I’m sure RDB will improve their supply chain performance. It’s not difficult to achieve, manually or through automation with system integrations Great service, well done. I’ve dealt with a lot of companies whilst running 16 home projects. You guys were all top drawer.”

Helpful Report

Posted 10 months ago

“Quick delivery. Answered the phone promptly when I had queries and they were very helpful when I needed to change my delivery instructions. Would definitely use this company again.”

Helpful Report

Posted 10 months ago

“I am very impressed with Rubberduck Bathrooms. The prices are excellent, delivery is quick and items arrive well packed and in perfect condition. I would not hesitate to recommend them.”

Helpful Report

Posted 10 months ago

“I'm always sceptical using a company I've never heard of, but they had amazing prices I didnt want to miss out on. With a strong trust pilot score, I thought I would give them a try and I wasn't disappointed. Order came through as promised, though there were a couple of shortages that were very quickly resolved. When ordering check they are in stock and turn around times as this is why there could be shortages. I also recommended reading Ts and Cs and faqs before ordering just so you know what to expect etc.”

Helpful Report

Posted 10 months ago

Rubberduck Bathrooms Ltd is rated 4.6 based on 13,742 reviews