Rubberduck Bathrooms Ltd Reviews

Name: Rubberduck Bathrooms Ltd
Address: 148 High Street, Redcar, Redcar and Cleveland
Rating: 4.64

4.6 Rating 13,590 Reviews

92 %

of reviewers recommend Rubberduck Bathrooms Ltd

4.6

Based on 13,590 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Rubberduck Bathrooms Ltd:

Transform your bathroom into a luxury contemporary or traditional bathroom. At Rubberduck Bathrooms we have a huge range of bathroom suites, bathroom wall panelling, ceiling cladding, taps, brassware, showers, shower enclosures, shower trays, wetroom kits, shower screens, lighting, flooring and bathroom accessories from leading bathrooms manufactures including Roman Showers, BushBoard, MultiPanel, Carron Baths, Abacus Wetrooms and many more.

Visit Website

Phone:

01642 913727

Email:

contact@rubberduckbathrooms.co.uk

Location:

148 High Street,
Redcar
Redcar and Cleveland
TS10 3DH

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Rubberduck Bathrooms Ltd 5 star review on 18th January 2026

396

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service was very good and communication was regular and informative. I found them helpful throughout and was satisfied with the end result.”

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Posted 6 months ago

“Excellent service. Staff very helpful and always went the extra mile to offer good advice.”

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Posted 6 months ago

“yes very good only negative was asked for unslotted waste came slotted”

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Posted 6 months ago

“Good Web site. Good selection. Low prices. Delivery on time,good condition.my plumber impressed Thank you”

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Posted 6 months ago

“Great to provide practical knowledge of the product, good price and prompt delivery.”

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Posted 6 months ago

“Excellent service and delivery was quick and painless”

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Posted 6 months ago

“All items as described on website, delivered safely on time and all well packaged.”

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Posted 6 months ago

“Love my new towel radiator and accesories the colour and finish are exactly what I was looking for. Arrived very quickly and was very well packaged. Super pleased, thank you”

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Posted 6 months ago

“Great service, arrived on time. Thank you, will definitely use again as and when needed.”

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Posted 6 months ago

“Very good customer service great deals fast delivery good cumucations”

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Posted 6 months ago

“good service had no problems other than the usual courier issues but resolved.”

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Posted 6 months ago

“After I had made an error in my order a quick phone call to rubberduck and they immediately and happily sorted everything out for me. Fantastic customer service. I received all my products within a few days. Would highly recommend.”

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Posted 6 months ago

“Good product. Very reasonable price.”

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Posted 6 months ago

“Very easy to order. Great delivery”

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Posted 6 months ago

“Best price around and super fast delivery, that blows my skirt up! Well done guys.”

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Posted 6 months ago

“Unfortunately Rubber Duck Bathrooms do not prescribe or understand the consumer rights act. Avoid this company if you want goods to last more than six months. Following an aesthetic fault with pegler tap indices only fitted for two months and only nine months from date of order, Rubber Duck Bathrooms refuse to replace as the manufacturer has gone into liquidation. They ignore the fact that it is reasonable to expect taps to last more than the six months that they quote and it is within a consumers right to prove that there is a fault and in know way does their arrangement with a manufacturer affect your rights. Rubberduck Bathrooms are basically saying that the consumer shouldn't expect any goods that they sell to last longer than six months.”

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Posted 6 months ago

Good Morning Darren, We’re really sorry to hear you're unhappy and appreciate you taking the time to share your feedback. We completely understand how frustrating it is when a product develops a fault, and we always try to support our customers wherever we can. In this case, the product in question was supplied by a manufacturer who has since gone into liquidation, which unfortunately removed our ability to provide a repair/replacement through the manufacturer warranty route. The brand in question had been in operation under numerous manufacturers since 1899 - this is not something that happens regularly within the industry. We can only apologise and hope that you can see we have done all we can to help. Rubberduck Bathrooms Team

Posted 6 months ago

“Quick delivery Lovely products”

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Posted 6 months ago

“Ordered a shower tray. Sent reply message to delivery company stating safe place to deliver as I wouldnt be in, through a redirected web browser. Driver rang to say he hadn’t delivered as no delivery notes Tbh staff at Rubberduck have been polite but absolutely no inclination to find a reasonable resolution and Ive been told I have to pay £52 redelivery charge. Order cancelled at my expense. Would not recommend this company”

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Posted 6 months ago

Hi Andy, Thanks for your review. We're very sorry to hear you're disappointed with your experience. Just to clarify, the delivery was pre-booked for a day you selected, to ensure someone would be present to receive it, as it was a large delivery and requires a signature on arrival. On contacting the courier, they stated they had not received any communication after the delivery was pre-booked. We understand it’s frustrating that the delivery was missed and that a redelivery fee was involved, but once an item is loaded and sent out, failed delivery attempts do come at a cost to us too. Our team did try to explain this and offer support where possible, and we’re sorry if that didn’t come across as helpful. Appreciate your comments about the team being polite, that’s always our aim, and we’re sorry things didn’t work out this time. Rubberduck Bathrooms Team

Posted 6 months ago

“Excellent service and products”

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Posted 7 months ago

“Good advice given on getting right product and quick deliver”

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Posted 7 months ago

Rubberduck Bathrooms Ltd is rated 4.6 based on 13,590 reviews