Rubberduck Bathrooms Ltd Reviews

Name: Rubberduck Bathrooms Ltd
Address: 148 High Street, Redcar, Redcar and Cleveland
Rating: 4.64

4.6 Rating 13,743 Reviews

92 %

of reviewers recommend Rubberduck Bathrooms Ltd

4.6

Based on 13,743 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Rubberduck Bathrooms Ltd:

Transform your bathroom into a luxury contemporary or traditional bathroom. At Rubberduck Bathrooms we have a huge range of bathroom suites, bathroom wall panelling, ceiling cladding, taps, brassware, showers, shower enclosures, shower trays, wetroom kits, shower screens, lighting, flooring and bathroom accessories from leading bathrooms manufactures including Roman Showers, BushBoard, MultiPanel, Carron Baths, Abacus Wetrooms and many more.

Visit Website

Phone:

01642 913727

Email:

contact@rubberduckbathrooms.co.uk

Location:

148 High Street,
Redcar
Redcar and Cleveland
TS10 3DH

Write Your review

Tell us how Rubberduck Bathrooms Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rubberduck Bathrooms Ltd 5 star review on 18th January 2026

396

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use website, quick postage and great product. Good value for money.”

Helpful Report

Posted 10 months ago

“All items ordered were delivered very quickly. When one item was found to be out of stock a personal call was received and the item was delivered only four working days later which was very good”

Helpful Report

Posted 10 months ago

“Umfortunately the experience was spoilt as usual by DHL who messed up the delivery.”

Helpful Report

Posted 10 months ago

“Good price and delivered quickly.”

Helpful Report

Posted 10 months ago

“We used Rubberduck and placed an order for x2 shower trays. The service and delivery was excellent. We did have an issue with one of the trays which was a manufacturer issue, however this was dealt with quickly with an excellent customer service. Very easy process to rectify.”

Helpful Report

Posted 10 months ago

“Excellent products competetively priced, and the delivery was very quick. Excellent service would recommend”

Helpful Report

Posted 10 months ago

“AMAZING!!! quality hot water tap..fabulous, speed of order,delivery, double fabulous. tiny little added Rubberduck bought a smile to our house, will definetly use you again.”

Helpful Report

Posted 10 months ago

“Ordered a Blanco tap filter which unfortunately turned up with a split in it that didn't become obvious until I turned the water on. After a couple of emails with photos a replacement filter was dispatched. Excellent service.”

Helpful Report

Posted 10 months ago

“An elderly single lady neighbour reported had a faulty lavatory cistern supply valve and had to flush her lavatory with a bucket. The next day, Monday 11 August, I ordered a replacement from Rubberduck Bathrooms which indicated that delivery would be the next day or the one after - 12 or 13 August. Their delivery charge was £6.95. The valve was not even dispatched until Friday 15 and arrived on Monday 18, a full week after ordering. I complained to the company and requested a refund of the postage as a sign of goodwill, this was refused. Had the Royal Mail 24 hour tracked delivery been used the cost would have been £4.29, some £2.66 less and would have arrived the next day. The company says it does not have a contract with Royal Mail which, given that plumbing items are often urgently required, seems at odds with offering a prompt service especially as 24 hour or 48 hour delivery had been indicated. The service was poor and expensive. There was no problem with the product. Martin Buckland”

Helpful Report

Posted 10 months ago

Hi Martin, Thanks for taking the time to leave a review. We're very sorry to hear about the delay with your valve. The delivery windows we display are best estimates and we do our best to dispatch items as quick as possible. We dispatch hundreds of thousands of items a year from our warehouse - over the years we have rotated through numerous providers based on service and feedback, including Royal Mail. We currently use DPD tracked next day for our smaller deliveries, and they have proven to be very good to us and our customers. Again we're sorry for the initial delay - it's great to hear the item did the job on arrival however. Rubberduck Bathrooms Team

Posted 10 months ago

“Very pleased with Rubber Duck. They were very friendly and easy to deal with. Items were as described and delivered promptly. I definitely recommend them.”

Helpful Report

Posted 10 months ago

“Delivery excelent, ordering simple but found a better price elswhere,”

Helpful Report

Posted 10 months ago

“superfast delivery but the way they were strapped down on the pallet ment they were a bit bowed , got over it by bracing with timber but would have been much easier if they were dead flat .Customer service was 4/5 only downgraded because of they bow which may have been the fault of de;livery company rather than the supplier”

Helpful Report

Posted 10 months ago

“Having placed an order for a shower enclosure, whilst I had to seek an update regarding a delivery date, the order was despatched/arrived on the dates specified. One small component was missing which Rubber Duck sorted out promptly with the manufacturer.”

Helpful Report

Posted 10 months ago

“fantastic alround.Cannot fault anything”

Helpful Report

Posted 10 months ago

“Product greart, wrong instructions in box, but your chap E-mailed the correct ones within minutes of me phoning.”

Helpful Report

Posted 10 months ago

“Great quality product and delivery was very fast…would recommend and reorder from this company. Thanks”

Helpful Report

Posted 10 months ago

“Quick service got what I ordered no complaints would recommend this seller”

Helpful Report

Posted 10 months ago

“The panel, while easy to work with arrived warped, also one of the corners dented but had been still overcoated during manufacture. Consequently, I have placed the damaged corner at the bottom. Also going to have to use screws to align the warped bath panel to the bath. I like the material a lot. But only order 2 weeks in advance of you need to send back if warped or find another supplier. But like most things these days items just do not seem to be to have quality control attendance.”

Helpful Report

Posted 10 months ago

Good morning Bruce, Thank you for your feedback, and we’re sorry to hear about the condition of your bath panel. Your order was placed late afternoon and dispatched the same day, arriving with you on the next working day. We hadn’t been made aware of any issue with the panel until your review came through. Had we known, we would have been more than happy to arrange a replacement on a next-day service to put things right quickly. We’re glad to hear you like the material itself, but it’s disappointing that the quality control from the manufacturer let it down in this instance. Thanks again for your comments, they’ve been noted and will be passed along. Rubberduck Bathrooms Team

Posted 10 months ago

“Panels arrived on time and looks great. Only gripe is with the courier, had no contact regarding delivery at all”

Rubberduck Bathrooms Ltd 5 star review on 19th August 2025

Helpful Report

Posted 10 months ago

“I have placed several orders with Rubberduck. Competitive pricing and quick delivery every time.”

Helpful Report

Posted 10 months ago

Rubberduck Bathrooms Ltd is rated 4.6 based on 13,743 reviews