Rubberduck Bathrooms Ltd Reviews

Name: Rubberduck Bathrooms Ltd
Address: 148 High Street, Redcar, Redcar and Cleveland
Rating: 4.64

4.6 Rating 13,743 Reviews

92 %

of reviewers recommend Rubberduck Bathrooms Ltd

4.6

Based on 13,743 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Rubberduck Bathrooms Ltd:

Transform your bathroom into a luxury contemporary or traditional bathroom. At Rubberduck Bathrooms we have a huge range of bathroom suites, bathroom wall panelling, ceiling cladding, taps, brassware, showers, shower enclosures, shower trays, wetroom kits, shower screens, lighting, flooring and bathroom accessories from leading bathrooms manufactures including Roman Showers, BushBoard, MultiPanel, Carron Baths, Abacus Wetrooms and many more.

Visit Website

Phone:

01642 913727

Email:

contact@rubberduckbathrooms.co.uk

Location:

148 High Street,
Redcar
Redcar and Cleveland
TS10 3DH

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Rubberduck Bathrooms Ltd 5 star review on 18th January 2026

396

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Best toilet seat that I have ever bought. The seat was so easily fitted that a five year old could do”

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Posted 1 year ago

“Despatched promptly after ordering and delivered on time.”

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Posted 1 year ago

“Very professional fast service, cannot fault.”

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Posted 1 year ago

“Excellent service. Highly recommend”

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Posted 1 year ago

“Absolutely rubbish . First part came on time then was given excuse after excuse and then just emailed to say it was arriving late . 2 men 1 day nothing arrived. Cost our company to use you . Customer service none existent and made our company look bad in front of insurer's.”

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Posted 1 year ago

Good Morning Steve, We're sorry to hear about the delay with your order. We can see that you ordered wall panels from one manufacturer and profiles from another, with one of the profiles selected being out of stock. Which is what caused the delay. The panels arrived on time but we needed to wait for the out of stock profiles to come in before we could dispatch them. Apologies that your profile was not in stock at the time of ordering. Rubberduck Bathrooms Team

Posted 1 year ago

“Very easy to order, lots of advice. Delivery on time and delivery company very helpful I will be ordering again”

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Posted 1 year ago

“Great communication and very well priced.”

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Posted 1 year ago

“Perfect thank you. Product as described and good quality. Delivery as expected. Very happy”

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Posted 1 year ago

“Order arrived promptly and was in good condition.”

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Posted 1 year ago

“Very efficient service and a very good price for the shower tray”

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Posted 1 year ago

“Fantastic customer service alongside great quality and prices - Thanks Rubberduck”

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Posted 1 year ago

“Amazing service, super quick delivery by friendly helpful guys. I’ll definitely be using them again.”

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Posted 1 year ago

“Definitely a company to order from would highly recommend.”

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Posted 1 year ago

“Customer service was excellent. I bought a bath & panels. Bath panel arrived damaged by DHL delivery. I sent photos of the damaged areas & Rubber Duck Bathrooms sent a replacement. Would definitely recommend them. They are also very good quality & price compared to other bathroom companies & DIY chains.”

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Posted 1 year ago

“I love the product, however, when I was ordering they gave me all the help I needed to order the right stuff, except the seal for the bottom of the panels, so I ordered it separately paying another delivery charge. I left on business and the job was being completed while I was away and came back to realise that the goods delivered were not what I requested. It was MDF instead of ply. I should have checked. So I think it is a shared responsibility that I now have MDF panels in my shower which I never wanted.”

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Posted 1 year ago

Thanks for your feedback, we’re really pleased to hear you love the product overall. That said, we're sorry for the mix-up with the MDF panels. On the detail regarding the bottom profile, it's an optional extra that most typically do not order. We sent over an item list with the detail that you should "triple check with your fitter" before placing your order. The items were discounted, delivered within the timeframes mentioned and we provided free samples and plenty of advice leading up to the order - it's a shame a picking error from the manufacturer has spoiled what was a superb service. Rubberduck Bathrooms Team

Posted 1 year ago

“Good customer service, shower tray arrived safely”

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Posted 1 year ago

“Delivery a little delayed Still awaiting some bits after nearly a month”

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Posted 1 year ago

“Ordered product advertised as availible online, was informed after several days it was not in stock and offered alternative thinner glass at £5 price reduction or refund. Agreed to alternative but sent reciept charging same amount and advised financial team would arrange refund and accurate reciept. Emailed to chase and advised it was the financial teams problem but not provided any details to contact or chase with them. Never recieved refund, or accurate reciept of agreed price. Original product continued to be advertised as availible. Felt slightly manipulated. Cant yet review product as not installed.”

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Posted 1 year ago

Thanks for your feedback, and we're genuinely sorry for the initial issues with your order. We understand how frustrating the stock discrepancy and communication around the refund must have been. We're glad to confirm the refund has since been processed, and the original item was taken offline shortly after we were made aware of the stock issue. We appreciate you bringing this to our attention and hope the product meets your expectations once installed. If there's anything else we can help with, please don’t hesitate to reach out. Rubberduck Bathrooms Team

Posted 1 year ago

“Excellent response to my damaged items delivery arrived damaged on the wednesday replacements were with me on Friday unfortunately another damaged pack but again this was dealt with promptly. thankyou”

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Posted 1 year ago

“Only 4star because the elements board packs are great and lowest price at rubber duck ,but there are delivered too early as I had asked for later delivery date and was assured that they would delivered according to my time bracket if I wrote it in message part of order and it didn’t happen.”

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Posted 1 year ago

Rubberduck Bathrooms Ltd is rated 4.6 based on 13,743 reviews