Rubberduck Bathrooms Ltd Reviews

Name: Rubberduck Bathrooms Ltd
Address: 148 High Street, Redcar, Redcar and Cleveland
Rating: 4.64

4.6 Rating 13,695 Reviews

92 %

of reviewers recommend Rubberduck Bathrooms Ltd

4.6

Based on 13,695 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About Rubberduck Bathrooms Ltd:

Transform your bathroom into a luxury contemporary or traditional bathroom. At Rubberduck Bathrooms we have a huge range of bathroom suites, bathroom wall panelling, ceiling cladding, taps, brassware, showers, shower enclosures, shower trays, wetroom kits, shower screens, lighting, flooring and bathroom accessories from leading bathrooms manufactures including Roman Showers, BushBoard, MultiPanel, Carron Baths, Abacus Wetrooms and many more.

Visit Website

Phone:

01642 913727

Email:

contact@rubberduckbathrooms.co.uk

Location:

148 High Street,
Redcar
Redcar and Cleveland
TS10 3DH

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Rubberduck Bathrooms Ltd 5 star review on 30th April 2026

398

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got to say Im very impressed with the level of service from Rubberduck Bathrooms. the kit turned up when they said it would and as far as i can say it is in good condion. They only thing they could do on their website is for instance when buying a basin TELL the poternital buyer what additional bits are required such as wate/ trap etc.. to make it all work...”

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Posted 11 months ago

“I’d been let down by a local company. I called in the first instance to check on delivery times. A really helpful man said if I got the order in before 1pm , it should be next day and it was . Efficient and helpful I will definately use in the future”

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Posted 11 months ago

“Great prompt service”

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Posted 11 months ago

“Great service, very helpful staff, would highly recommend”

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Posted 11 months ago

“Excellent polite customer service, some items arrived damaged in transit to our address, which was immediately rectified and resent rapidly. I spoke with gent who was most pleasant and helpful with any query I had”

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Posted 11 months ago

“Great service”

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Posted 11 months ago

“Ordered a complete bathroom for a home renovation. The order was delivered within the time specified on a single well packed pallet . I spoke to customer service to enquire about delivery and found them to be very helpful. Quality of the items received was very good and worth the money spent”

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Posted 11 months ago

“Great service, frendly staff who arranged for the product to ordered direct from the supplier and delivered on time. The product we order was a little unsual for spaific project the fact that they arrived well packeged and on time ment that we were able to compleat the task on time.”

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Posted 11 months ago

“Everything has been brilliant”

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Posted 11 months ago

“Items ordered arrived on time and very well packaged”

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Posted 11 months ago

“Ordering & subsequent delivery was easy & efficient, phone call i made to the office for some clarification on my preferred choices was extremely helpful and the advisor pointed me in the right direction following my questions. Will certainly recommend Rubberduck to friends & family.”

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Posted 11 months ago

“Item arrive smashed. It took me a week for a response to my emails, and that was only after reviewing on trust pilot. It then took a further week to confirm a return, which is still ongoing.”

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Posted 11 months ago

Good Morning Kate, Again, we're sorry for the initial issue with your delivery. We try our best to get items out to customers as quick and as cheap as possible, it's unfortunate that couriers can at times be a little heavy handed. As confirmed in the email sent to you at 9:36am yesterday morning, the manufacturer has stated that they do not require a return for the refund to be issued. We have since passed up your refund to be processed as soon as possible from our side. All of the above has been confirmed by email. Rubberduck Bathrooms Team

Posted 11 months ago

“Competitive price and swift delivery. Highly recommend.”

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Posted 11 months ago

“Quicker than expected delivery time, good customer service experience over the phone, very happy experience”

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Posted 11 months ago

“ordering was easy and clear, the items arrived promptly, unfortunately there was a fault with the shower tray which had a surface defect from the manufacturer which could not be seen with the packaging on as it was hidden under a big sticker. Reported the fault and it was resolved quickly with a prompt re-delivery so thanks”

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Posted 11 months ago

“Straight forward prompt delivery....cannot fault them”

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Posted 11 months ago

“DHL left my delivery on open driveway and was subsequently taken.”

Rubberduck Bathrooms Ltd 1 star review on 8th May 2025

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Posted 11 months ago

Good Morning Craig, We're sorry to hear about the issues with your delivery. Looking back we can see you placed your order with us late Friday morning and it was dispatched within a couple of hours for delivery on Monday. The delivery service was tracked with a notification containing your ETA going out on dispatch, another notification going out to you on the day of delivery all with tracking details to monitor the item in transit to you. The item was delivered without issue as planned and given there was no answer, it left in a safe place in front of the vehicle on the drive as shown in the image. We do our best to deliver items in good time and at very low prices - it's unfortunate to hear you find us to blame in this situation. Rubberduck Bathrooms Team

Posted 11 months ago

“Great price, fast delivery”

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Posted 11 months ago

“Got our full bathroom suite supplied by rubberduck and they were great, the prices couldn’t be competed with delivery was fairly prompt and any minor issues that we did have were rectified super quickly and professionally, would definitely recommend this smaller business!”

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Posted 11 months ago

“Clear concise updates on delivery. Very satisfied”

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Posted 1 year ago

Rubberduck Bathrooms Ltd is rated 4.6 based on 13,695 reviews