Roys of Wroxham Reviews

Name: Roys of Wroxham
Address: Roys of Wroxham NorwichNorfolk, NORWICH
Rating: 4.86

4.9 Rating 5,598 Reviews

97 %

of reviewers recommend Roys of Wroxham

4.9

Based on 5,598 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01603 782131

Email:

enquiries@roys.co.uk

Location:

Roys of Wroxham NorwichNorfolk
NORWICH
NR12 8DB

Roys of Wroxham 5 star review on 30th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy purchase and good communication for collection.”

Helpful Report

Posted 1 year ago

“Bought handbag for around £140 for the Mrs. Good delivered were acceptable but I would have thought for goods costing this much or more, would have been packaged in a box for best protection, as Couriers these days do not treat packages very well, as we all know. Happy with purchase anyway thank you”

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Posted 1 year ago

“I was happy with my purchase just only one small thing spoiled it for me, you have free delivery on orders from £39.99 and more, but my purchase was £39.98 so for one penny I had to pay for delivery extra £4.99. Other than that I would like to recommend to shop at your company again. Nice choices of products and reasonable prices as well.”

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Posted 1 year ago

“Good service and happy with perches”

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Posted 1 year ago

“A range of quality products at competitive prices. Easy to order online to collect from store. A slight delay before item,which was in stock, was ready for collection.”

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Posted 1 year ago

“Exce apart from the delivery courier they used - DHL. They were horrendous - originally they advised on Thursday delivery, and subsequently moved back a day each revision and eventually got product the following Monday at 7pm. No reasons or anything.”

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Posted 1 year ago

“Excellent price. Very pleased with customer service and I was able to return shoes that didn't fit. Had a problem with the website though in that it would let me order a new size when logged into my account so I missed out on my discount. Think the website is faulty.”

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Posted 1 year ago

“A good selection of items on-line. Unfortunately, I placed my just as your system was hacked! However, when I contacted you to check on my order and the security issues you were helpful and reassuring. Collected the order from my local store. Very pleased with the shoes and service I received at each step. Thank you.”

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Posted 1 year ago

“Staff was helpful and courteous. My order was not ready for collection, when I arrived. But staff was polite and sorted everything out quickly. It was a heavy order and staff also offered help to load it in my car.”

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Posted 1 year ago

“Very helpful staff on customer care desk. Thank you.”

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Posted 1 year ago

“Good service and price.”

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Posted 1 year ago

“So pleased to find this pair of fuchsia Birkenstock sandals here, easy to order and delivery was excellent. Package could have been a bit better as the sticky tape wasn’t securing the top flap fully.”

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Posted 1 year ago

“Finally received in store my order Roy’s need to know what they have in stock would make a difference for the customer”

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Posted 1 year ago

“Very good price.”

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Posted 2 years ago

“Ordered shoes from Roy’s. Excellent service”

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Posted 2 years ago

“Very helpful when phoning to query delivery. Emailed regularly on progress of delivery. Item as expected.”

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Posted 2 years ago

“4/5 Very pleased with it. It does what we need it to do.”

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Posted 2 years ago

“Quick delivery”

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Posted 2 years ago

“I bought a gillet. Ordering was straight forward. Delivery was quick and the gillet was nice. Just how it should be. Just 1 comment that the gillet was wrapped only in the delivery bag whereas I expected an inner bag (usually 2 layers in case the outer one gets damaged). Fortunately no damage in this case though.”

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Posted 2 years ago

“Great price for a great item. It would've been a 5 if delivery had been a little quicker.”

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Posted 2 years ago

Roys of Wroxham is rated 4.9 based on 5,598 reviews