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Roys of Wroxham Reviews

4.9 Rating 6,023 Reviews
97 %
of reviewers recommend Roys of Wroxham
4.9
Based on 6,023 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Roys of Wroxham Reviews
Visit Website

Phone:

01603 782131

Email:

enquiries@roys.co.uk

Location:

Roys of Wroxham NorwichNorfolk
NORWICH
NR12 8DB

Very impressed with the level of service.The fan I ordered was competitively priced. The lady on the phone contacted the store to ensure prompt dispatch as I was going away. The product arrived quickly and very well packaged. These little things make such a difference, thank you.
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Posted 2 years ago
I ordered a couple of items on the Wednesday and they were delivered on the Friday, very speedy service. Products were the cheapest I could find at that time too. Very happy customer and would highly recommend Roys of Wroxham.
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Posted 2 years ago
Roys is one of the best stores I have come across, the order was processed very quickly and the customer service staff I spoke to was very polite helpful and knowledgeable my item arrived very well packaged and I was over the moon Excellent transaction thank you. Michael Gale
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Posted 2 years ago
Prompt delivery and kept informed from order placed to delivery. Happy customer
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Posted 2 years ago
Amazing product so cheap is well price. Been looking everywhere for these and finally got them
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Posted 2 years ago
I couldn't quite believe how quickly my item arrived. Ordered 12.15 p.m. one day and delivered the following morning.
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Posted 2 years ago
Kept me informed all through the transaction and delivered efficiently.
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Posted 2 years ago
Good price online and easy collection in store with their friendly staff.
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Posted 2 years ago
easy to order plus swift delivery very impressed .
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Posted 2 years ago
Delivery was meant to be Monday and today is Friday and still waiting for my order. First and last order for me.
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Posted 2 years ago
No email communication until a week after I had collected the item! Offset by staff in store being very helpful.
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Posted 2 years ago
Hello, Thank you for taking time to leave a review. Unfortunately we have had an IT issue which has led to customer emails not being send including order confirmations and ready to collect emails. This has now been rectified and emails are being send as normal. I am glad to read the staff were helpful in store.
Posted 2 years ago
Exce apart from the delivery courier they used - DHL. They were horrendous - originally they advised on Thursday delivery, and subsequently moved back a day each revision and eventually got product the following Monday at 7pm. No reasons or anything.
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Posted 2 years ago
Excellent fan, fab price too!! Excellent customer service!
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Posted 2 years ago
5/5 Excellent service with quick delivery and a fantastic product at a reduced price
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Posted 2 years ago
Excellent price and first class delivery arrived early I'm Very happy with the whole service and the product
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Posted 2 years ago
Thank you for sending my radio so quick, ordered it one day and it came the next, I had lotsnof updates all the time, love the colour of the radio too.
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Posted 2 years ago
Great variety.
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Posted 2 years ago
Great service, fast delivery. Unfortunately had to send back due to size. Refund was quick. No complaints
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Posted 2 years ago
Fukien A
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Posted 2 years ago
Excellent service
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Posted 2 years ago
Roys of Wroxham is rated 4.9 based on 6,023 reviews