Roys of Wroxham Reviews

Name: Roys of Wroxham
Address: Roys of Wroxham NorwichNorfolk, NORWICH
Rating: 4.86

4.9 Rating 5,740 Reviews

97 %

of reviewers recommend Roys of Wroxham

4.9

Based on 5,740 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01603 782131

Email:

enquiries@roys.co.uk

Location:

Roys of Wroxham NorwichNorfolk
NORWICH
NR12 8DB

Roys of Wroxham 5 star review on 15th June 2025

Anonymous

Anonymous // 01/01/2019

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“Very efficient process, delivery was prompt and communication beforehand was good The goods were delivered in good condition and exactly what I expected”

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Posted 3 years ago

“Great service and products delivered in a timely fashion”

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Posted 3 years ago

“Great product at a great price.-Brabantia touch top bin. Shipping was free….. a little slow perhaps as it took just over a week, but still pleased overall. First time using this company, but will do again.”

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Posted 3 years ago

“We ordered a new bin for our kitchen. Excellent service. Received goods within 3 days. Well packaged and great value. Thank you so much.”

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Posted 3 years ago

“The click and collect experience was less than satisfactory. Waiting at the service desk while announcements are made over the tannoy but no one from the department came. In the end someone from a different department sorted it for me.”

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Posted 3 years ago

“After ordering I did not receive a confirmation......and was disappointed and worried. However, 3-4 days later I got the confirmation (After the weekend ?) Also, a window when my purchase would arrive. All in all, not a bad experience”

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Posted 3 years ago

“My first purchase from Roys. I googled my product and found it to be significantly cheaper with Roys. I was pleased with the website, assured it was a reputable company from reviews already left by other customers so went ahead and purchased. Regular updates for dispatch and tracking were provided and a great courier company was used where I was able to postpone the delivery for a couple of days to receive the parcel when I was at home. A thank you for my purchase card was delivered with my parcel. I would definitely purchase from Roys again.”

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Posted 3 years ago

“Only experience so far has to be poor for a two week delivery on a two day postage of £4.95”

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Posted 3 years ago

“Friendly staff, website easy to use, stock easy to find which all really helps when you hate shopping...”

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Posted 3 years ago

“I ordered the 10ft framed pool and it was delivered the next day 😀 excellent service and the pool is amazing”

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Posted 3 years ago

“Love it. Friendly staff. Everything you need.”

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Posted 3 years ago

“Great product at a great price and great service ! What else could you want ! Great !!”

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Posted 3 years ago

“Brilliant from ordering to delivery. Would definitely use Roy’s of Wrexham again.”

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Posted 3 years ago

“Lovely clock prompt s as no rdliable service from Roy’s”

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Posted 3 years ago

“Very pleased. Many thanks:)”

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Posted 3 years ago

“Fantastic small department store with everything you will ever need, from a lemon squeezer to a Barbour jacket. Service is really good, always charming and helpful, it's layout across different small buildings in Wroxham makes it perfectly accessible. Excellent Supermarket,DIY shop, Garden Centre,Toy Shop. After a couple of hours in Roys take a boat on the Broads for a perfect day!”

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Posted 3 years ago

“Good value Prompt home delivery Well packaged item”

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Posted 3 years ago

“I searched Google for a specific product. Roy's was the cheapest in the whole country. Will use again.”

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Posted 3 years ago

“Boots arrived in good condition and without any delay.”

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Posted 3 years ago

“Great price - the best on the net! Postage was average, took a few days but that’s fine. Item is scratched on the front & looks like it’s been a return. I’m keeping it as I haven’t got time for the hassle of reboxing, contacting store, organising a replacement & posting back - so I’m keeping it. I must add the scratch is no big problem - the teasmade has a light button that seems ridiculously hard to turn off & on…you have to stabilise the teasmade while you use it otherwise the force it requires pushes the machine across the table. I’ve read reviews & swan have design issues - they’re good looking but poorly thought out - which is no fault of the store.”

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Posted 3 years ago

Roys of Wroxham is rated 4.9 based on 5,740 reviews