Roys of Wroxham Reviews

Name: Roys of Wroxham
Address: Roys of Wroxham NorwichNorfolk, NORWICH
Rating: 4.86

4.9 Rating 6,234 Reviews

97 %

of reviewers recommend Roys of Wroxham

4.9

Based on 6,234 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat

Visit Website

Phone:

01603 782131

Email:

enquiries@roys.co.uk

Location:

Roys of Wroxham NorwichNorfolk
NORWICH
NR12 8DB

Roys of Wroxham 5 star review on 15th June 2025

Anonymous

Anonymous // 01/01/2019

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“Pleased with goods got let down by service”

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Posted 2 years ago

“Really fast delivery, perfect boots, thank you so much!”

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Posted 2 years ago

“Lovely wind chimes I bought 2.Easy to order and excellent service. They arrived the next day in perfect condition. Would highly recommend.”

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Posted 2 years ago

“We are regulars at Roy's in Wroxham and the customer service is normally great. However when we came in to pick up our purchase the lady at the till was quite rude and made us feel like we were an imposition, snapped that we'd have to wait whilst rolling her eyes and huffing. We were happy with the product though.”

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Posted 2 years ago

“Easy to navigate website. Simplified payment options. Excellent value for money. Quick delivery.”

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Posted 2 years ago

“Living in the south east I'd not heard of Roys before but their pricing was significantly cheaper than elsewhere and the delivery process was fast and efficient. Would definitely recommend and will be using again.”

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Posted 2 years ago

“Quick delivery and great item! Thank you!”

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Posted 2 years ago

“Thanks a lot for mens shoes 👞”

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Posted 2 years ago

“Really great service such quick delivery time, the team was really helpful when I had a problem with FEDEX the delivery company, Roy’s helped me get to the problem of finding my parcel even though it wasn’t their job too so a big thank you for that. The item it self can’t fault it easy to assemble and great quality. Thank you again Roy’s we love the Lazy spa Would 100% recommend Roy’s. Mark”

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Posted 2 years ago

“Click and collect is a poor service. Roys should inform customers that their order will not be available until a certain time, just stating next day is too vague. The phone number quoted in email was for the wrong building, not even the main department store.”

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Posted 2 years ago

“Quick easy straightforward”

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Posted 2 years ago

“Dr Martens brilliant price. Wonderful service quick delivery”

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Posted 2 years ago

“Ordered a hot tub on Thursday 9/5/24.Delivery estimated for 7to9 days time. To my great excitement we took delivery on 13/5/24.Greatefficency from this compamy and a great price.Other major suppliers were advertising for a slightly dearer price, but had no stock. Same as the manufacturers, no stock. Would highly recommend this company and would look to them first for for other purchases in the future. Great company 10 stars.”

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Posted 2 years ago

“Fantastic service from initial contact to delivery”

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Posted 2 years ago

“Used click & collect. Very efficient friendly & helpful staff. What a wonderful shop. Travelled in from Fakenham, bought other stuff in store, will certainly be calling in again.”

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Posted 2 years ago

“The trainers arrived very quickly. They were a very good price and no charge for postage.”

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Posted 2 years ago

“Unfortunately had to return an item. Very polite customer service and very quick refund. Thank you”

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Posted 2 years ago

“First time using Roys. Product was in stock at a very competitive price. I ordered @ 2pm Tuesday for home delivery, item arrived next day at 10.35am. Amazing service.....well done Roys!”

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Posted 2 years ago

“Great toy, competitive price and fast delivery.”

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Posted 2 years ago

“Great communication and service.”

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Posted 2 years ago

Roys of Wroxham is rated 4.9 based on 6,234 reviews