Roys of Wroxham Reviews

Name: Roys of Wroxham
Address: Roys of Wroxham NorwichNorfolk, NORWICH
Rating: 4.86

4.9 Rating 6,239 Reviews

97 %

of reviewers recommend Roys of Wroxham

4.9

Based on 6,239 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat

Visit Website

Phone:

01603 782131

Email:

enquiries@roys.co.uk

Location:

Roys of Wroxham NorwichNorfolk
NORWICH
NR12 8DB

Roys of Wroxham 5 star review on 15th June 2025

Anonymous

Anonymous // 01/01/2019

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“Ordered an item on line which was in stock and I could collect same day. Rang Roy’s Bowthorpe when item failed to materialise. Spoke to a very helpful member of staff who explained that the item was out of stock and the website could not be relied on. She arranged to order it from another branch. Very helpful staff let down by website not kept up to date on stock levels.”

Helpful Report

Posted 2 years ago

“My husband ordered for me, a Berghaus fleece. The order was placed on a Friday, by Tuesday, I had received the item. I was informed during the weekend, of the transit situation and when the item would be delivered. Satisfied customer. Lynda Beard Lowe”

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Posted 2 years ago

“Arrived in great condition packaged well and in good time”

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Posted 2 years ago

“Great packaging and fast delivery”

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Posted 2 years ago

“We have a few jellycat items & my husband loved the chicken!! Cecile is very sweet though 😊”

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Posted 2 years ago

“Excellent service and will use again. Received my item very quickly and postage was free at the amount I was spending. Which many online retailers don’t offer. The price of the item I bought was also the most competitive I found. Would strongly recommend.”

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Posted 2 years ago

“Excellent service, goods top quality, quick delivery.”

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Posted 2 years ago

“Package was received in good time, good value and works fine. Communication pre delivery was excellent.”

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Posted 2 years ago

“Very good service. My order was ready to collect in the same day.”

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Posted 2 years ago

“My daughter absolutely loves the jellycat sand castle well worth the money and what a bargain at Roy's highly recommend product and Roy's”

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Posted 2 years ago

“Great price and swift delivery - happy with purchase”

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Posted 2 years ago

“Placed an order on line for collection. The whole process couldn’t have been more straight forward.”

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Posted 2 years ago

“Good price, quick delivery, great service”

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Posted 2 years ago

“Excellent service and fast delivery”

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Posted 2 years ago

“Delivery was very quick and the website was easy to use”

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Posted 2 years ago

“Despatch of the item was a little slow but I was informed at every stage of when the item had been despatched, when it was with the courier and when out for delivery. I would buy online again from Roys of Wroxham.”

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Posted 2 years ago

“All round Great Store and Peoples!! Such Variety of Goods and actual Stocks of same!”

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Posted 2 years ago

“Was kept well informed from purchase to despatch and delivery. The purchase was simple with no issues”

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Posted 2 years ago

“Great service from Roy's of Wroxham. Item came quickly, securely packaged and competitively priced. Would certainly recommend for future purchases”

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Posted 2 years ago

“Great price and quick delivery thanks”

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Posted 2 years ago

Roys of Wroxham is rated 4.9 based on 6,239 reviews