Roys of Wroxham Reviews

Name: Roys of Wroxham
Address: Roys of Wroxham NorwichNorfolk, NORWICH
Rating: 4.86

4.9 Rating 5,736 Reviews

97 %

of reviewers recommend Roys of Wroxham

4.9

Based on 5,736 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01603 782131

Email:

enquiries@roys.co.uk

Location:

Roys of Wroxham NorwichNorfolk
NORWICH
NR12 8DB

Roys of Wroxham 5 star review on 15th June 2025

Anonymous

Anonymous // 01/01/2019

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“Great and easy experience. Super quick delivery”

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Posted 2 years ago

“Super quick route through website. Knew exactly at which stage I was between purchase and postbox. Good safe packaging. No service improvement needed for me.”

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Posted 2 years ago

“Lovely to be able to shop local.”

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Posted 2 years ago

“Excellent service, very speedy delivery and very happy with the product, will order from Roys of wroxham again”

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Posted 2 years ago

“Love the garland. Fab quality. Delivery quicker than expected.”

Roys of Wroxham 5 star review on 14th December 2022

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Posted 2 years ago

“Great service, polite staff”

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Posted 2 years ago

“great service speedy delivery.”

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Posted 2 years ago

“My order came on time and pick up was easy”

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Posted 2 years ago

“Very pleased with the Viners cutlery I ordered on line. Excellent service will use again.”

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Posted 2 years ago

“Great service and very fast postage very happy with this item”

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Posted 2 years ago

“I bought a gillet. Ordering was straight forward. Delivery was quick and the gillet was nice. Just how it should be. Just 1 comment that the gillet was wrapped only in the delivery bag whereas I expected an inner bag (usually 2 layers in case the outer one gets damaged). Fortunately no damage in this case though.”

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Posted 2 years ago

“Excellent, speedy delivery product as described.”

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Posted 2 years ago

“Great price and ready for collection straight away. Free Parking so much better than driving into Norwich”

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Posted 2 years ago

“Ordered on line and collected. Product ok in the end. After queuing at customer services eventually a chap was sent to collect our order, he turned up with a battered box. And a label for someone else on it. After complaint it was all changed but it was not the best and easiest purchase I have made.”

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Posted 2 years ago

“I recently purchased an air fryer which I collected from Roys of Sudbury. This particular air fryer was priced very sensibly and I am very pleased with my purchase. The customer service experience was very good and I wouldn't hesitate to purchase from them again. Highly recommended.”

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Posted 2 years ago

“The perfume was cheaper than anywhere else online. It came in a timely manner and was well wrapped. I’ll be shopping with you again and would definitely recommend your website.”

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Posted 2 years ago

“Excellent speedy service”

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Posted 2 years ago

“I recently purchased a game from your Dereham store but unfortunately it was the wrong one so I returned it to the store and found your member of staff really helpful in giving me a refund so thank you for the politeness.”

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Posted 2 years ago

“Very quick delivery- well packaged”

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Posted 2 years ago

“The experience just reinforces why we should shop as local as possible Brilliant service from start to finish Very impressed I shall continue to shop here”

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Posted 2 years ago

Roys of Wroxham is rated 4.9 based on 5,736 reviews