Roys of Wroxham Reviews

Name: Roys of Wroxham
Address: Roys of Wroxham NorwichNorfolk, NORWICH
Rating: 4.86

4.9 Rating 5,830 Reviews

97 %

of reviewers recommend Roys of Wroxham

4.9

Based on 5,830 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01603 782131

Email:

enquiries@roys.co.uk

Location:

Roys of Wroxham NorwichNorfolk
NORWICH
NR12 8DB

Roys of Wroxham 5 star review on 15th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I visited Wroxham a few years ago and went in Roys it was great plenty of choice in all departments, so some years later I went on line and bought a present from their for my grandson from the toy department, I live in Hull and it arrived in a couple of days, definitely recommend this store I rate it a 10”

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Posted 2 years ago

“long delays on phone no response think that there was a issue with there phones”

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Posted 2 years ago

“This little kettle makes a huge statement in my kitchen. The purchase was seamless and it arrived well packaged and safe. I would definitely purchase again”

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Posted 2 years ago

“A good selection of items on-line. Unfortunately, I placed my just as your system was hacked! However, when I contacted you to check on my order and the security issues you were helpful and reassuring. Collected the order from my local store. Very pleased with the shoes and service I received at each step. Thank you.”

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Posted 2 years ago

“Staff was helpful and courteous. My order was not ready for collection, when I arrived. But staff was polite and sorted everything out quickly. It was a heavy order and staff also offered help to load it in my car.”

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Posted 2 years ago

“As I was with my disabled husband when I went to collect my items from the Wroxham store I was unable to go to the 1st floor. A lovely staff member named Sue told me this was not a problem and she went and collected them for me. I was so grateful for this service as my husband has to use a mobility scooter he is also claustrophobic, so I cannot take him in lifts.”

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Posted 2 years ago

“Brilliant efficient service. Thanks”

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Posted 2 years ago

“It was good”

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Posted 2 years ago

“Fantastic quality, price, packaging and delivery. A very happy customer. Thank you”

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Posted 2 years ago

“Very reasonably priced and quick delivery. No issues at all and would use Roy's again.”

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Posted 2 years ago

“Very fast delivery, great service!”

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Posted 2 years ago

“Really helpful sales assistant”

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Posted 2 years ago

“Hi, I received the pool I ordered in very quick time the service was 100% I would defo recommend your company to family and friend and I will certainly keep you in mind if any other purchases I may need. Just a query I ordered the 14ft oval pool do you stock a hard cover for that item I would appreciate it if you would let me know and once again thank you 😊”

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Posted 2 years ago

“Ordered a Paddling pool for my Grandsons and arrived very quickly. Best price available. Blown up, filled with water and now emptied and very very happy with our purchase. So are the boys. Ideal size and 3d goggles work a treat.”

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Posted 2 years ago

“Great product, arrived very quickly. Pretty simple to put together - there are videos on YouTube.”

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Posted 2 years ago

“Fast & efficient delivery.”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

“Great speedy service”

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Posted 2 years ago

“Purchased item and paid online, had email receipt , staff at counter although helpful would not at first release purchase . Quite embarrassing standing at till . Item was under counter awaiting collection but staff couldnt make a decision . Apparently the decison maker was not in ? Dont think ill order online again .. Hardwork ...”

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Posted 2 years ago

“Excellent products & service”

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Posted 2 years ago

Roys of Wroxham is rated 4.9 based on 5,830 reviews