Roys of Wroxham Reviews

Name: Roys of Wroxham
Address: Roys of Wroxham NorwichNorfolk, NORWICH
Rating: 4.86

4.9 Rating 6,168 Reviews

97 %

of reviewers recommend Roys of Wroxham

4.9

Based on 6,168 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

Visit Website

Phone:

01603 782131

Email:

enquiries@roys.co.uk

Location:

Roys of Wroxham NorwichNorfolk
NORWICH
NR12 8DB

Roys of Wroxham 5 star review on 15th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“speedy delivery, great customer service response. went all very smoothly.”

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Posted 3 weeks ago

“All good thanks you”

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Posted 3 weeks ago

“I ordered 2 boxes of wine glasses for click & collect. When I arrived to collect my order rather than 2 boxes of 6 wine glasses they had just 2 individual wine glasses. Apparently the website had been incorrectly set up, showing a box of 6 wine glasses and having that in the description but it should have been an individual glass! I have received a refund and the area manager promised to "see what he could do" as I needed them for a party but, over a week now and no contact. Not happy with Roys service on this occasion.”

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Posted 3 weeks ago

“Great service items arrived promptly”

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Posted 3 weeks ago

“No problem with the item I ordered but your delivery partner DX gave very poor service. I was told it would be delivered last Friday, it wasn’t, their tracking is non existent, it was updated at 6am on the Friday and then nothing. It finally arrived on Monday.”

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Posted 3 weeks ago

“Great prices on a wide range of items, quick and efficient delivery and a very helpful customer service team. A fantastic independent retailer and all round service.”

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Posted 3 weeks ago

“Beautiful throw from Deyong. Excellent quality I have now bought three of them. Wash well also.”

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Posted 3 weeks ago

“Great service. Very fast delivery. Excellent.”

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Posted 3 weeks ago

“Excellent service. Plus sandals were best price on the internet. Will definitely be shopping here again 100% recommended”

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Posted 3 weeks ago

“Very prompt and professional service.”

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Posted 3 weeks ago

“Perfect service, delivery was quick and on time. I’m really pleased with the radio. Thanks.”

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Posted 3 weeks ago

“This transaction was effortless. I bought the item late in the evening and my item was delivered on time. Much quicker than expected. It was well wrapped to avoid any damage. Excellent service , thank you Roy's Ltd”

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Posted 3 weeks ago

“5 stars out of 5! As usual with Roys of Wroxham, my order arrived super quickly and extremely well packed. It's in perfect condition and was a great price, so I couldn't be happier! Kudos to you Roys, for using an excellent courier for delivery - very pleasant and polite delivery man who took great care of my parcel :)”

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Posted 4 weeks ago

“From start to finish a great experience. Highly recommend.”

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Posted 4 weeks ago

“Good value better than other places”

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Posted 4 weeks ago

“Ordered a Radley bag online as it was a special one I wanted and it was sold out everywhere! Managed to locate it at Roy’s (I live in London) and it was sent to me very efficiently, well packaged and speedy delivery. Very happy! Big thank you”

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Posted 4 weeks ago

“Absolutely shocking, staff in store did t have a clue and as for the manager…. Well very very rude”

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Posted 4 weeks ago

“I'VE always used this product it's very good but now is discontinued, it came on your website but was click and connect,I message your team and my i say what helpful people you have,got back to me and sorted out so I could order and pay for delivery,could not beat the service,thankyou.”

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Posted 1 month ago

“Pleased with the pump but delivery was 2 days late.”

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Posted 1 month ago

“Quick delivery. Well packed”

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Posted 1 month ago

Roys of Wroxham is rated 4.9 based on 6,168 reviews