Room to Grow Reviews

Name: Room to Grow
Address: Top Barn, Rectory Road, Steppingley, Bedford
Rating: 4.25

4.3 Rating 2,443 Reviews

82 %

of reviewers recommend Room to Grow

4.3

Based on 2,443 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

0808 196 3344

Email:

hello@roomtogrow.co.uk

Location:

Top Barn,
Rectory Road,
Steppingley
Bedford
MK45 5AT

Room to Grow 5 star review on 14th December 2024

Sophie G

Room to Grow 1 star review on 18th September 2024

Abbie

Room to Grow 5 star review on 13th December 2021

Judith R

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Yes good sturdy bed. Took a long time to assemble though and a few days for smell to wear off. Mix up with th delivery too , took 2 more attempts to sort out the order which Wasn't ideal.”

Helpful Report

Posted 7 years ago

Thank you for reviewing our services. I appreciate there was a slight delay getting the furniture to you because there was an issue with not being able to park outside your property but we were happy to help resolve this for you. Best Wishes, RTG.

Posted 4 years ago

“very helpful, easy to order”

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Posted 8 years ago

Thank you for leaving a review for RTG. We appreciate your comments. Best Wishes, RTG.

Posted 4 years ago

“Draw not delivered but sorted v quickly”

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Posted 9 years ago

Thank you for leaving a review for RTG and for letting us know that you have received your drawer. I will pass on your assembly comments to the manufacturer. Please come back and see us again in the future. Thanks again.

Posted 4 years ago

“Very happy with a speedy delivery. However a few parts of the bed show quite deep scratches that have been painted over, which made us question quality control. One part was so bad and in full view once assembled that I called for a replacement, which I got after providing a photo. The service provided was flawless, the bed itself not quite as nice in quality as we?d hoped, for the price paid. However the colour is modern (grey) and my teenage son happy.”

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Posted 7 years ago

Thank you for reviewing our services and furniture. We really appreciate hearing about your experience. Please be assured that this is not the quality we expect from the manufacturer and it was our priority to resolve this for you. We are very pleased to hear that your son is happy with his new furniture. Best Wishes, RTG.

Posted 4 years ago

“Service good, delivery arrived when agreed”

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Posted 10 years ago

Thank you for leaving a review for RTG. We appreciate your feedback as this helps us to review our product offering. We will pass on your feedback to the manufacturer.

Posted 4 years ago

“Room To Grow?s service was really good, the same couldn?t be said for the couriers they use. One delivery delivered to the wrong address, the other wasn?t delivered as promised and messed around when arranging further delivery. Overall I am pleased with the furniture.”

Helpful Report

Posted 6 years ago

Thank you for your review. We are sorry to hear you had some trouble with our couriers, we are always looking at ways to improve our delivery services so your feedback is appreciated. We are pleased to hear our service was great and you are very happy with the Jubilee items. Best wishes Room To Grow.

Posted 4 years ago

“The bed and actual service from room 2 grow was good. Unfortunately the delivery was really difficult to organise and caused confusion.”

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Posted 8 years ago

Thank you for taking the time to leave a review. It is good to hear that you found our services satisfactory and we are sorry for any inconvenience you experienced waiting for your delivery. Best Wishes, RTG.

Posted 4 years ago

“One item not delivered by courier. Room to grow sorted quickly”

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Posted 10 years ago

Thank you for your comments. We are now using a new delivery team for this product range which is proving to be worthwhile. We hope you continue to enjoy your new Solitaire White Midsleeper with Navy & Red tent and Tencel fitted mattress protector.

Posted 4 years ago

“There was no problem or delays”

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Posted 10 years ago

“The after sales service was very good. I was called promptly to advise of a delivery date and time which ended up being improved upon with delivery arriving the night before. Only negative was that the trundle did not form part of the delivery as this was to arrive separately and sadly this was not made aware to me.”

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Posted 6 years ago

Thank you very much for your great review regarding the Jubilee Room Set H. It's great to hear that our team was very helpful and you received some of your items sooner than expected. We are sorry regarding the separate delivery, we are looking at changing and improving our delivery services. Best wishes RTG

Posted 4 years ago

“Looked at this mattress after reading a telegraph review, good price and very helpful lady on the phone when I rung with a query about sizes. Only thing I would say is quite a high charge for carriage for a rolled mattress. Perhaps they could charge less as it's not a huge item. Delivery company not the best, changed days last minute when I had booked a certain day. Room to grow great and could not fault.”

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Posted 6 years ago

“Really pleased with service and bed the only complaint I have is there is slight damage on one part the driver said it would be replaced and not heard anything after weeks of waiting over all really pleased with everything!!”

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Posted 8 years ago

Thank your for alerting us to this. I am just chasing this up for you now and will get back to you ASAP with an update on your service call and replacement part. Best Wishes, RTG.

Posted 4 years ago

“Product is fantastic - my kids love the bunks. The delivery however was the worst I've ever had. It arrived quickly, but with the rudest driver who swore at my wife, damaged the boxes and then when I turned up, told me to f**k off. Be aware that you might need someone in the house to lift the products - the driver insisted on leaving our bunks in the front garden. In defense on the company, they assured me that he was removed from duty and gave me a voucher as compensation. I would certainly use Room to Grow again. I'd just cross my fingers that the driver was a human this time.”

Helpful Report

Posted 8 years ago

Thank you for your comments. We, as did our delivery company, treated this matter very seriously and we apologise again for this unacceptable behaviour. We do hope you give us another chance in the future. Best Wishes, RTG.

Posted 4 years ago

“This bed looks very sturdy once put together. It looks nice and expensive. Yet, my husband, who is DIY say, took quite some time to put together so be warned!”

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Posted 8 years ago

Thank you for taking the time to leave a review for RTG. Your feedback is valuable to us. Best Wishes, RTG.

Posted 4 years ago

“Product is good only critism is the flat pack process is long winded and feel it could be simpler”

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Posted 7 years ago

Thank you for sharing your experience with us. We value your comments as this helps us to review your product offering. Best Wishes, RTG.

Posted 4 years ago

“product arrived within the set time but no communication about delivery just arrived without warning luckily I was in -”

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Posted 8 years ago

Thank you for taking the time to leave a review. We are sorry the delivery team didn't call you to confirm your delivery date as this is definitely something that should have been communicated with you. Thank you for letting us know. Best Wishes, RTG.

Posted 4 years ago

“Would recommend the company, good service and good products.”

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Posted 7 years ago

Thank you for leaving us a review and for recommending our services. Best Wishes, RTG.

Posted 4 years ago

“Good”

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Posted 9 years ago

Thank you for leaving a review for RTG. We are delighted to hear that your children love their new London Bus Bunk Bed. We know they'll have hours and hours of fun (and hopefully lots of sleep too) in their new bed. Best Wishes, RTG.

Posted 4 years ago

“No issues delivered on time and the customer service I called were very helpful.”

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Posted 6 years ago

Thank you for your lovely review regarding your new Solitaire Starter Bed. We appreciate your feedback and are happy to hear you have had a great experience with our customer service team and are very helpful. Best wishes RTG

Posted 4 years ago

“Love the mid sleeper. My six year Year old daughter loves the bed more! The bed is sturdy and has a beautiful finish.”

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Posted 7 years ago

Thank you for taking the time to review our services and your new Jubilee Midsleeper Combination in Ivory White. We are so pleased to hear that you and your daughter love your new furniture. Best Wishes, RTG.

Posted 4 years ago

Room to Grow is rated 4.3 based on 2,443 reviews