Robert Ellis Reviews

Name: Robert Ellis
Rating: 4.92

4.9 Rating 2,801 Reviews

99 %

of reviewers recommend Robert Ellis

Company Reviews

Metrics

Info

4.9

Based on 2,801 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

0115 922 0888

Email:

info@robertellis.co.uk

Anonymous

Anonymous // 01/01/2019

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“The service I received from your sales team in particular Melanie Bramley who really worked hard with a difficult sale, kept me informed at all times bearing in mind I live 200 miles away This being a executor sale situation Melanie really helped”

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Posted 7 years ago

“Purchased a property through Robert Ellis. Debbie Marlow was polite, efficient, kept me informed through the process and answered any queries I had promptly.”

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Posted 7 years ago

“My wife and I had never sold a property before and we were concerned about how difficult the process would be. After consulting with 3 estate agents, Robert Ellis appeared to be the best option for us and we decided to go with them. It was the right decision and we were given a first class service from start to finish. From the initial valuation by Mark Philpott to the continued management of the sale by Holly Tor. Thank you to all involved and making the sale as simple as possible.”

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Posted 7 years ago

“Phillip Burton's valuation was spot on, was very professional with his approach and attitude to our needs and expectations. The team we dealt in the office with carried on this theme over the period of a difficult sale, thank you to Helen Cox and Marie Denham they were excellent . We would strongly recommend Robert Ellis to handle your property purchase or sale.”

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Posted 7 years ago

“Mark came to value our late mother’s house, he was very professional, took the time to explain everything fully to my sister and myself, told us about how Robert Ellis operated and produced and left with us a folder with everything we needed to know in it, nothing was too much trouble. We did get another valuation from another estate agent but it wasn’t anything like what Robert Ellis produced. It just felt right that having spoken with Mark that we went with Robert Ellis to sell mums house, which they did within five weeks. We couldn’t believe it and though it took us slightly longer to finalise the sale, we have nothing but praise for the way Mark and his team made the selling of mums house effortless for us and informed us of every viewing that took place. It took so much strain off some a such sad occasion in our lives. First class, couldn’t fault the company and will have no hesitation whatsoever in recommending them for the sale of your house, many thanks Mark to you and your team.”

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Posted 7 years ago

“Robert Ellis recently took over the are management of properties for me and after initial teething problems have been really professional and helpful. Abbie Murphy has been incredibly efficient with sorting any repairs, resolving utility company handovers and responding to queries in a very timely manner. The senior staff are also always on hand to return calls and deal with issues. I feel confident that the flats are now in capable and responsible hands. I would certainly recommend them.”

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Posted 7 years ago

“Repeat business for us. We used them to sell our first home; which they did within a mth of being going on the market. The office always respond quickly to e-mails and are extremely professional and knowledgeable about of the local property market. Our main contacts have been Nathan and Claire at the Stapleford office, both excellent. I would recommend Robert Ellis to others trying to sell their home and will definitely use them again for property sales, lettings and general advice about the local property market. Best in the area by far !”

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Posted 7 years ago

“Recently purchased my first house through Robert Ellis in Stapleford. As I work away I had to rely on my family to do all of the leg work. They, and I, are really pleased with the service we had from them. Claire Greensmith was excellent in communicating and updating us re progress. Calls were always returned and queries addressed in a timely manner. A big thank you to all the team.”

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Posted 7 years ago

“Charlotte made the whole selling process very easy and was always able to answer our queries promptly. She was very professional in how she handled our sale, as was everyone we had contact with at Robert Ellis at the Beeston branch.”

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Posted 7 years ago

“I've been renting with Robert Eliss for years, and, last Friday, there was an emergency repair needed at my flat. Claire, the Administrator, was brilliant - responded within minutes and sent an engineer literally within a couple of hours! Thank you very much, Claire, for your prompt and competent response - thank you, Leon, for fixing the complex boiler issue so well and immediately. It works as new.”

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Posted 7 years ago

“We have been very pleased with the service and professionalism from all the team at Robert Ellis, Especially Beth and Nathan at the Stapleford branch. They took all the stress out of selling a property ,equally excellent at finding buyers, of which they managed to complete all transactions within a month....amazing !! Would not hesitate to recommend Robert Ellis. Thank you once again.”

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Posted 7 years ago

“We recently let a property from the Stapleford Office, very friendly and helpful team! Charlie, helped with a smooth and efficient moving in process! It’s all very much appreciated!!”

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Posted 7 years ago

“We bought our property from Robert Ellis in Jan 2018. Helen and the team were very helpful, professional and friendly. They helped to make our house move a stress-free experience.”

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Posted 7 years ago

“Very friendly and professional staff, straightforward and efficient processing of our rental, easy to contact. Abbie Murphy was very helpful. Highly recommended.”

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Posted 7 years ago

“Great service. Approachable, friendly and really helpful staff. Nothing was too much trouble.”

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Posted 7 years ago

“Friendly and professional approach throughout the sale of our property. Good communication and responsiveness. Thanks in particular to Lili and Neil though everyone in the team was helpful.”

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Posted 7 years ago

“Following on from my previous review about how I impressed I was with the service I received when using Robert Ellis Beeston to rent a property in Nottingham, they have once again provided excellent service whilst rectifying some minor maintenance issues we had with the house. I contacted Claire to advise her of the issues and literally within a couple of hours she'd spoken to our landlord, he'd agreed to the repairs and contractors were calling me to arrange for the work to be carried out! She kept me updated constantly and I didn't have to chase once! All to often companies provide excellent service whilst selling you a product and then are let down by their after sales, but I'm pleased to say that Robert Ellis Beeston excel in both areas! As I've said previously, I'd highly recommend these guys to anyone who's looking to buy or rent in Nottingham!”

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Posted 7 years ago

“Wendy and the lettings team did a great job in sorting out new tenants for one of my properties. They really know the rental market in this area and seem to be focused on protecting landlord interests and getting the best quality tenants for hopefully an extended 'stress free rental period'.”

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Posted 7 years ago

“I am taking the time out of my day to express my thanks to a most professional member of the Robert Ellis team - Lili Wickstead. The lady has portrayed a very high standard of commitment, endeavour combined with high levels of professionalism throughout a very long, complex and frustrating sale. You have a member of staff you all must be very proud of. John”

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Posted 7 years ago

“Everyone is happy and willing to help”

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Posted 7 years ago

Robert Ellis is rated 4.9 based on 2,801 reviews