Robert Ellis Reviews

Name: Robert Ellis
Rating: 4.92

4.9 Rating 2,801 Reviews

99 %

of reviewers recommend Robert Ellis

Company Reviews

Metrics

Info

4.9

Based on 2,801 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

0115 922 0888

Email:

info@robertellis.co.uk

Anonymous

Anonymous // 01/01/2019

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“We purchased our new home through Robert Ellis and have been very pleased with the services provided. From the initial viewing, to the latter stages of completion, Lili and the team always responded quickly and kept us in the loop on progress. A faultless, stress free move! Thanks team!”

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Posted 7 years ago

“Nathan in the Stapleford Branch of Robert Ellis was able to help me to view properties after a 6 hour long journey to Nottingham. I am disabled so this assistance counts for a lot. He and his team worked so hard, that I ended up offering on a Robert Ellis property. The staff were prompt, courteous and always asked about my tick boxes. They were not pushy in any way. Thank you, Robert Ellis Stapleford and Long Eaton branches.”

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Posted 7 years ago

“Claire has been fantastic from the beginning of this journey to the end, she would update us every week when things were quiet but speak to us several times a day when it was important to do so. Whenever we have asked a question she has got back to us with the information required as soon as practical even informing us when she was unable to get the information in a reasonable timescale. Given our buyers experience of a cheaper estate agent I would highly recommend the service given to us by Robert Ellis and especially Claire and would in no way entertain a cheaper estate agent should we move in the future. Robert Ellis’s market knowledge and customer service are well worth the extra costs.”

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Posted 7 years ago

“I approached Robert Ellis as another reputable letting agency had let me down and I'd wasted valuable time waiting for an agency to get back to me. When I contacted Robert Ellis, my enquiry was handled by Lauren who was extremely helpful and provided me with a prompt and professional service. The vetting of my tenant and subsequent let was carried out smoothly under her management, I'm really pleased with the service I received from Robert Ellis and would recommend using their services. Thank you!”

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Posted 7 years ago

“The estate agency was very helpfull in helping us find a place to rent. They acted professionally and at the same time made us feel comfortable with the change of moving house. They were very clear in explaining things, they respond very promptly both before as well as after having signed the contract. Even now that we have moved in they continue to assist us with any problems and have answered any of our questions well. I would definitly recommend their surface as they are friendly, accommodating and look after their tenants needs.”

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Posted 7 years ago

“Melanie Bramley was very approachable and friendly. The service provided by Robert Ellis was very professional.”

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Posted 7 years ago

“Robert Ellis are the biggest estate agent in Beeston and fortunately they are also the best. I faced several hurdles at my end of the deal in order to get the keys for my latest property purchase, however, these were easily overcome with the fantastic assistance of Charlotte Harris. I look forward to working with a such professional again very soon.”

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Posted 7 years ago

“Excellent communication throughout the whole sale process. Would use again”

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Posted 7 years ago

“Louiseand her team have been amazing finding me a new tennant, nothing has been to much trouble and always there to help. Thanks for everything”

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Posted 7 years ago

“Excellent customer service, always keeping me informed and up to date. Always happy to give help and advice. Very happy to rent my house out through Robert Ellis Lettings”

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Posted 7 years ago

“very efficient, dealt with all problems quickly”

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Posted 7 years ago

“We had the pleasure of dealing with Debbie for both our sale and purchase. Debbie was always on hand to deal with our numerous calls and happy to help.”

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Posted 7 years ago

“My experience there are a lot of bad estate agents out there so it is great to find an efficient, courteous crew as I did at Robert Ellis in Beeston.”

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Posted 7 years ago

“All the lettings team in the Stapleford office were highly professional, efficient and courteous throughout the process of finding a tenant for our house. We received regular updates and advice, and were impressed by the team's attention to detail. Fully recommended!”

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Posted 7 years ago

“Super service and communication”

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Posted 7 years ago

“I have found the team at Robert Ellis to be really helpful during my house purchase. Communication with me was really good, and I popped in many times with questions and someone was always able to help. I would recommend them.”

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Posted 7 years ago

“We dealt with Abbie at Robert Ellis Beeston right from the start and she couldn't have been more helpful. We had a few barriers to overcome throughout the application but she managed to get all issues resolved and even managed to get us moved in before Christmas!! Every other member of staff we dealt with were also very courteous and helpful! I wouldn't hesitate to recommend Robert Ellis Beeston to anybody who is looking to buy or rent in Nottingham!!”

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Posted 7 years ago

“We buy properties through Robert Ellis, All of the staff are extreamly helpful but Charlotte Harris is my go to. She always looks after us, we wouldnt want to work with anyone else!”

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Posted 7 years ago

“From the initial engagement with Nathan Henshaw at robert Ellis, who had an immense knowledge of the local area and helped provide a realistic price for our property, right through to the negotiators, especially Debbie Marlow and Beth McGill the experience with Robert Ellis team were second to none. From the time the sale board appeared at the 2 properties until the time they were sold was just 5 days, a truly incredible achievement I genuinely beleive this is down to the reputation and precence of Robert Ellis. The team Kept us continually updated and nothing was too much trouble. From what’s is a fairly stressful process buying and selling houses, Debbie and Beth really helped to keep things calm and remained calm and professional at all times, especially as we had 2 properties that were being sold, adding additional complications and pressures. Having considered web based estate agents I was very pleased that we chose Robert Ellis over the other options, simply down to the professionalism the continued and timely updates and actually they were a lovely bunch of people that were on hand to assist. Well done to the team and would really recommend these guys to help band support the burden when selling your home.”

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Posted 7 years ago

“Will definitely recommend Robert Ellis stapleford team,they were excellent. The professionalism , friendly disposition , indepth information and clarity regarding all properties we viewed was spot on from Charlie Smith,his support and help throughout the entire process gave us confidence and trust in the service of Robert Ellis .”

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Posted 7 years ago

Robert Ellis is rated 4.9 based on 2,801 reviews