Robert Ellis Reviews

Name: Robert Ellis
Rating: 4.92

4.9 Rating 2,801 Reviews

99 %

of reviewers recommend Robert Ellis

Company Reviews

Metrics

Info

4.9

Based on 2,801 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

0115 922 0888

Email:

info@robertellis.co.uk

Anonymous

Anonymous // 01/01/2019

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“They kept me informed with how things were progressing and were helpful Debbie Marlow always had time to speak to me asi found it hard to understand some things”

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Posted 7 years ago

“I purchased a property through the Beeston branch of Robert Ellis and dealt with Marie. She handled the transaction in a professional and friendly manner and made sure I was kept informed at every step. Would not hesitate to recommend them.”

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Posted 7 years ago

“The Stapleford branch has a professional and helpful team on both the sales and letting side. You get a friendly welcome and, unlike the Long Eaton branch, they recognise you, give good solid advice and are familiar with the area that they cover. I have bought 3 properties from them over the last 12 months and received very good service from Beth on Sales (and during her absence, the rest of the team). Being new to the buy to let market the advice I have received from Wendy and her team on the lettings side has proved invaluable and they have found great tenants for me. Wendy has a vast knowledge of the area and its history. Overall this office just gives a more personal service.”

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Posted 7 years ago

“Robert Ellis recently sold a property on my behalf. All of the staff were excellent and my main contact was Louise who throughout the sale kept me well informed and her communication was excellent throughout. I would not hesitate to use Robert Ellis again.”

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Posted 7 years ago

“I have been a tenant of Robert Ellis for about 2 years and they have always been fantastic, any issues are always addressed immediately and they have always kept me informed when needed. I am moving to a new house again, this time due to a change in personal circumstances so I need a bigger place to call home and I couldn’t think of a better agency to help me through this stressful time. Abbie has been brilliant throughout the entire process, I really can’t fault her at all, quick responses to all communications even during very busy times, always available and arranging additional viewings for measuring up. Joe was great too, very knowledgeable about the houses we were viewing with him and aware of our needs, even recommending extra viewings at properties I wasn’t aware of. Nothing but good things to say about Robert Ellis estate agents I cant recommend them enough. The staff are always polite and friendly and more than happy to go the extra mile.”

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Posted 7 years ago

“A knowledgeable local company that consistently delivers. We have used both the sales and letting services with excellent results on every occasion. Whats particularly nice is the way the staff respond to queries and provide supportive services that always give you confidence.”

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Posted 7 years ago

“We used Robert Ellis based on the professionalism of Nathan Henshaw who carried out our valuation. He was very thorough and honest and has a good understanding of the local area so it was an easy choice to market our house with them. Once we was on the market our main point of call was Debbie Marlow. Our property was sold within a couple of days and during this time and up till we accepted an offer we recieved calls keeping us updated with everything. We also used Robert Ellis to purchase a property, this was not as straightforward but I can say that Debbie went above and beyond the call of duty to help where possible and to keep us informed with information whether good or bad news. This was a very long and drawn out purchase (7months) but I cant thank Debbie and everybody else at Robert Ellis stapleford enough for their help during this time”

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Posted 7 years ago

“We went to enquire about how to let out a property. We were seen by David who explained everything clearly and concisely, and even though we were not using Robert Ellis to manage the property for us, he organised everything we needed and gave us advice as to how to prepare for letting, including arranging for the relevant checks to be carried out and dealing with the first rent and the deposit. Made what could have been difficult and confusing very easy for us. He also said that we could return at any time if we wished for Robert Ellis to take over the management of the property for us.”

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Posted 7 years ago

“They made the whole process of selling the house effortless.. From the original survey, advertising and arranging visits nothing was too much trouble. Help and guidance on dealing with offers for the house was also gratefully received. All the staff we had dealings with were polite and professional in what they did. A big thank you for making everything go so smoothly.”

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Posted 7 years ago

“I recently sold my house and was very pleased with the service given. They were happy to give advice and answer loads of questions and wait until I was ready. Very professional service and they also did most of the viewings for us saving us time.”

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Posted 7 years ago

“They were fantastic. Right from making appointments for viewings to completing they were great. They were not pushy and just let us come back to them in our own time. After making the offer through to completion, they were there to answer questions for us. Can recommend them to anyone looking at selling and buying a house”

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Posted 7 years ago

“From initial valuation through to completion, all was straightforward and efficient. Debbie kept us updated of progress throughout, would highly recommend Robert Ellis.”

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Posted 7 years ago

“David Cooper, from the Long Eaton lettings office has been very helpful and friendly. It has been much appreciated.”

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Posted 7 years ago

“Having had an 8 Office business in House sales, Lettings and Property Management i was apprehensive on choosing an agent to deal with the letting and then the sale of my Aunts bungalow as i live 300 miles away. The letting went very well for 2 years thanks to Wendy West in Lettings and cannot recommend her enough. The sales team were brilliant keeping me advised constantly and Debbie Marlow was outstanding even though we lost a couple of sales she was constantly in touch keeping me informed of progress even so sometimes depressing. I would highly recommend her as she showed real professionalism all the way and thats something coming from me 40 years in the business. I wish the team all the best for the future. I would be happy to discuss the service. John Harrison”

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Posted 7 years ago

“The staff at Robert Ellis, Stapleford were very helpful and always happy to answer any questions we had. Very happy with house we have rented too.”

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Posted 7 years ago

“Second move and second time using Robert Ellis- we wouldn’t consider using anyone else. Sold our house with no fuss and seemed genuinely pleased and excited for us when we bought our new house (also through RE!). Great service- Melanie in the office was always friendly and helpful and kept us up to date. Phil went above and beyond with checking work and liaising with our vendor. Thanks to the whole team.”

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Posted 7 years ago

“I would like to say a big thank you to Wendy and Charlie of the Stapleford branch for all their help and guidance as without their assistance and support I would still be struggling. I was more than pleased when a tenant was introduced as the property had been on the market for less than a week. They are a very friendly team yet very professional, pro-active and communication was good throughout. They certainly give a 5-star service.”

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Posted 7 years ago

“Great service provided from Beth from start to finish! She did everything possible to make sure I got my new house. Thank you so much for all your help, super star! x”

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Posted 7 years ago

“Robert Ellis were the only ones keeping us Up to date all the way through out buy. Our sale said were a total waste of space. Robert Ellis we would recommend to anybody. Claire at Stapleford office very helpful and very professional. Thank you.”

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Posted 7 years ago

“Wow what can i say the team at Robert Ellis managed to sell my house within 5 days of it being on the market and assisted me with my ongoing sale also. Kept me up to date at all times and overall amazing experience! Massive thank you to Nathan and Claire at the Stapleford office Keep up the good work guys!”

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Posted 7 years ago

Robert Ellis is rated 4.9 based on 2,801 reviews