Robert Ellis Reviews

Name: Robert Ellis
Rating: 4.92

4.9 Rating 2,802 Reviews

99 %

of reviewers recommend Robert Ellis

Company Reviews

Metrics

Info

4.9

Based on 2,802 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0115 922 0888

Email:

info@robertellis.co.uk

Anonymous

Anonymous // 01/01/2019

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“I recently bought a house with the help of Charlotte Harris at Robert Ellis, Beeston, She was very friendly, courteous, extremely professional and responded extremely promptly whenever I had an enquiry. I can not recommend Charlotte more highly,”

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Posted 8 years ago

“All staff I have contact with are extremely pleasant, helpful and proactive. I've been dealing with the Beeston branch for a few years and I've never regretted my choice for a moment.”

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Posted 8 years ago

“I was very please with the service with the branch at stapleford when we was letting from Robert Ellis for over 2 years. Any questions we had both Wendy and Abby they was always answered. We also sold a house through stapleford and Claire was also hopefully. I would recommend both letting and if you are selling a house.”

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Posted 8 years ago

“I dealt with Harriet through the Beeston branch, all went well with no difficulty whatsoever. Robert Ellis and Harriet in particular were well organised, kept me up to date with how things were progressing and looked after my requirements perfectly. Pleasure to deal with Thank you.”

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Posted 8 years ago

“Harriet has been delightful to deal with. To be honest my past enquiries with Robert Ellis agents had left me less than impressed so when I saw a fabulous property advertised I was interested in I was not looking forward to have to make arrangements with RE. However, Harriet has been fantastic, prompt in replying, addressed all my queries and swiftly moved along paperwork. Now that I got the keys of the house she has been highly efficient in clarifying further questions that came to mind. I could no be more pleased!”

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Posted 8 years ago

“We've had a fab experience putting our house on the market with Robert Ellis. Nathan Henshaw who has assisted us throughout the process has been a great help and has great knowledge within his field. Thankyou for making this experience and easy one. Kind Regards, Steph & Chris”

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Posted 8 years ago

“Guy, Harriet and Louise are always extremely helpful and efficient. Its all about team work and Guy should be very proud he has a wonderful team. Writing a review and saying thank you doesn't seem enough to express their fantastic service. Harriet is always bright and bubbly on the phone. I am extremely happy with their service and they will always go one step further for you, nothing is too much. I have also dealt with Abbey and she is so helpful. A wonderful team!”

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Posted 9 years ago

“We urgently needed to find a new rental property, and after going in to the stapleford branch and speaking to Abbie she left us feeling a lot more hopeful with three properties to view the next day. Wendy who showed us round was very helpful and professional in her role. Within a week of applying for a property, we have already been given the keys. Abbie and Wendy are a credit to Robert Ellis and have gone above and beyond how we expected to be treated. I would highly recommend going to the stapleford Robert Ellis branch for a rental property, we cannot thank Abbie and Wendy enough!”

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Posted 9 years ago

“We were very strapped for time to rent a property, we called in the Beeston branch and the girls were very helpful in finding us viewings at short notice. We found the right property for us which happened to be under the Stapleford branch and since then we have been very well looked after and all paperwork and preparation went through very quickly. Support was always available and Abbie and Wendy have been brilliant so far. We are in the third week of our tenancy and have settled almost immediately thanks to the help of Robert Ellis. So a big thank you to all of the lettings agents in the Beeston and Stapleford offices!”

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Posted 9 years ago

“I have had some recent dealings with Robert Ellis's Commercial Team in Long Eaton and have been very impressed with the professionalism, knowledge and helpfulness of David Moakes.”

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Posted 9 years ago

“I have been looking for property for a few weeks now so have had various phone conversations with agencies. I contacted the Robert Ellis stapleford branch and spoke to Abbie, straight away the customer service was 10/10 and this continued throughout our conversation. We narrowed down exactly what I was looking for in a property and I was then given numerous options that are perfect for me. All together I would highly recommend Robert Ellis to anyone. Thank you so much for your help Abbie, keep up the good work!”

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Posted 9 years ago

“We were very happy with the service we received from Robert Ellis. They were especially great when we had a problem tenant a few years ago and were worth every penny they charged us. Even though we're now selling the property they used to manage for us, I have found Nicky in the Long Eaton residential lettings office to be extremely helpful and friendly when I've asked for information and advice. Nothing has been too much trouble for her; it's lovely to know that Robert Ellis go that extra mile for former customers as well as existing customers.”

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Posted 9 years ago

“Abbie in Stapleford has been absolutely amazing.”

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Posted 9 years ago

“Abbie is absolutely brilliant, always efficient and we have a great working relationship. her customer service is always perfect, and always goes the extra mile!”

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Posted 9 years ago

“I have been very impressed with Robert Ellis who have helped me get Mum's bungalow rented. They provided advice on what I needed to do to get the bungalow ready and helped to find tenants. The Beeston team are always courteous and helpful, providing a professional service. I am happy to recommend them.”

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Posted 9 years ago

“We have just rented a property through the Stapleford branch of Robert Ellis and have been really pleased with the level of service we received. Any queries we had were promptly answered by Abbie. We would definitely recommend this agency. Thank you Abbie and Wendy for everything you have done.”

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Posted 9 years ago

“Harriet, the Office Manager in the Beeston Lettings Branch, and her colleagues, were extremely kind and very helpful to us when we were trying to find and arrange a rental in a couple of days after we travelled up from Taunton. It was all extremely stressful, so it was such a relief when Harriet stepped in and helped us with forms, identity checks etc. Since we have moved in Harriet and her colleagues have helped us with a few teething problems and have always been so pleasant, professional and efficient. Thank you :).”

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Posted 9 years ago

“Thank you to Claire at the Stapleford branch who handled the sale of my father's house. We were kept informed at all times of developments and were very happy with the service. Thanks Jackie”

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Posted 9 years ago

“Abbie from the Stapleford office is absolutely brilliant. She was very patient in understanding my needs to start off with and subsequently had the flexibility in her approach to give me different options - all whilst being very professional. Unfortunately due to a personal problem I couldn't go ahead with the property, and even then Abbie was most understanding. I would whole-heartedly recommend Robert Ellis for the superb levels of customer service they offer. And thank you once again Abbie - you're a star! - Dinesh Verma”

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Posted 9 years ago

“Robert Ellis the best letting agency in Nottingham, the staff are so friendly and helpful, a brilliant quick service that is second to none, very good at finding top professional tenants and letting your house out in less than 2 weeks. A special big Thank You to Guy and Harriott who work so hard and no job is too small.”

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Posted 9 years ago

Robert Ellis is rated 4.9 based on 2,802 reviews