Robert Ellis Reviews

Name: Robert Ellis
Rating: 4.92

4.9 Rating 2,929 Reviews

99 %

of reviewers recommend Robert Ellis

Company Reviews

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4.9

Based on 2,929 reviews

Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

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Phone:

0115 922 0888

Email:

info@robertellis.co.uk

Robert Ellis 5 star review on 8th August 2023

Jo & Ashleigh Blacklock

Robert Ellis 5 star review on 12th March 2021

Paul And Katie

Robert Ellis 5 star review on 27th June 2020

Lauren

Anonymous

Anonymous // 01/01/2019

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“I would highly recommend Robert Ellis to buy and sell your property with. A fast friendly service with a personal touch. my last house was sold within a week, And they also managed my new house purchase brilliantly. Thanks guys. ***** .”

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Posted 8 years ago

“Paul and Clarie where so helpful with their advice and assistance in selling our property, and they worked so hard to find us a new property. All the staff at Stapleford where so friendly and helpful at all times, and nothing was ever to much trouble, and we thoroughly recommend them. Thank you.”

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Posted 8 years ago

“Called to arrange a same day viewing, declined the offer of being added to the email notification of new listings. Within 2 hours of my afternoon viewing I find out (by checking the internet myself) that the house has been sold. No call to advise an offer has been made or accepted, yet during the day received numerous emails regarding other properties despite not wanting to be notified. Would rather have been kept up to date with what was happening to the property I went to see - a telephone call wouldn't have hurt!!”

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Posted 8 years ago

Good Morning Antony, Further to our telephone call on 4th November, I want to confirm our conversation. When you called to arrange the viewing on Fairfield Crescent in the morning of 3rd November the property was fully available. A viewing was arranged for you for later the same day at 12.15. After this viewing had taken place we received an offer from a previous viewer at 2.55pm and a subsequent increased offer at 3.45pm. This offer was then accepted. All viewers are called as standard the following day after a viewing takes place to confirm viewers comments and to register any interest or take offers. You would have been called the following morning to discuss this property if you had not of contacted the office earlier. I can confirm you have now been removed from our active mailing database and will no longer receive any further properties from ourselves, I understand you were purchasing a property before the viewing took place and wish you all the best with your ongoing purchase. Kind regards

Posted 8 years ago

“This was our first house sale and Robert Ellis made it feel stress-free from start to finish. We had viewings straight away and received two separate offers for full asking price within 6 days of putting the house on the market. A very friendly and professional team kept us updated every step of the way. We highly recommend Robert Ellis to anyone thinking about selling their property.”

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Posted 8 years ago

“Beth at Robert Ellis has been an absolute star for me she put up with me losing my temper all the time lol would deffo use them again thank u so much”

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Posted 8 years ago

“Every now and again, you come across a team of people that are "just good at what they do" from starting the process when we were allocated and introduced to the people we would be in contact with, to viewing when the team were all trained and introduced to the property without prospective buyers being in attendance. Even the photographer who took drone shots of the house and garden was a delight. With each member of the team being empowered to be the best they could be, informed and eager to help, not once did a call or request for help go unanswered, it was a pleasure to deal with them. Well done and thank you to each member of a fantastic team.”

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Posted 8 years ago

“We decided to sell with Robert Ellis Long Eaton because we found them to be extremely helpful and professional. We had a well known online agent to value the property but he did not seem to know the area very well and under valued it by £20k. We are so glad we went with Robert Ellis as we got virtually the asking price and it took them only 3 weeks to sell it. Many thanks to all the team at Robert Ellis for making it a stress free experience.”

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Posted 8 years ago

“I found they are really helpful towards customers with buying & renting a property. They are polite, considerate, & will guide you step by step. I would like to thank Robert Ellis staff for their services & will recommend Robert Ellis to others. Thanks again. Miss Deborah Harrison 😃👍👍”

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Posted 8 years ago

“Caroline & Mark have been great throughout this process. Caroline fully explained the selling procedure's & kept me fully informed. Only took 14 days to sell!! I would defiantly recommend anyone wanting to sell quickly to use Robert Ellis.”

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Posted 8 years ago

“You would think that if your house gets five offers within its first week on the market (all at/over the asking price) that the sale would progress quickly but all it took was an idiotic buyer to turn a simple sale into a torturous saga. If it wasn't for Marie and all the team at Robert Ellis I don't believe I could have gone through with the sale. Definitely worth every penny!”

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Posted 8 years ago

“Really helpful staff particularly Beth and Nathan who helped to shimmy the vendor along with the sale. Overall had a good experience with Robert Ellis and would recommend them”

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Posted 8 years ago

“My husband and I recently purchased a property through the Beeston branch. We envisioned the entire process of buying a house to be 100% stressful (given our previous experience), however we were pleasantly surprised with the entire process!! Huge thanks and praise to the hard working and dedicated Helen Cox - Office Manager, Beeston branch. Your high level of professionalism and expertise was exceptional and second to none! Very proactive which enabled a relatively smooth process. Highly recommend using Robert Ellis estate agents, high level of experience and expertise in the field, great communication, genuine and very understanding. Great client-orientated service. I don't think I could recommend an agent more.”

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Posted 8 years ago

“Honest straight forward and clear communication . No bull**** open honest opinions and willing to listen as well as advise .”

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Posted 8 years ago

“We were very happy with Robert Ellis service, very efficient, friendly and professional. Many thanks for all you did!”

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Posted 8 years ago

“The staff team at Robert Ellis were professional, understanding and helpful throughout, in the time it took to sell our late mother's house. Initially there was little response to the sale but after a realistic re-evaluation there was steady progress. The main two or three front-line staff, with whom we had the most contact, were warm and friendly in their dealings with us and their help was greatly appreciated. The eventual outcome was a satisfactory conclusion of business, enabling us to pass on our family home to new owners.”

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Posted 8 years ago

“from start to finish Robert Ellis handled our house sale with professionalism, skill and efficiency. The valuations was conducted thoroughly and fairly, the viewings were arranged according to our requests, and the marketing was excellent. Both Phil and Helen were outstanding in their support to us and their attention to detail. This was all an enormous relief to us, as our previous experience of a different estate agent in Beeston had been abysmal. We would urge prospective vendors to seek the services of this outstanding company.”

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Posted 8 years ago

“Robert Ellis sold our house. The valuation and fee was very fair and reasonable. Particulars were prepared very timely and going forward to marketing the staff in the office were personable, friendly and attentive and always called me back- very impressed.”

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Posted 8 years ago

“From the moment we made contact with Robert Ellis we have been dealt with in a totally professional manner. I was introduced to Neill Millward whose energy and enthusiasm for our venture was incredible and appreciated. Our purchase/sale was not going to be straight forward but I never felt anything was too much trouble. We were supported throughout the process, and what was very important, was that calls were returned when promised and we were kept in the loop the whole time. I would recommend Robert Ellis to anyone, the whole team who dealt with us were helpful, reassuring, professional and completely honest and up front with progress. Thank you Neill and the whole team.”

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Posted 8 years ago

“The team sold my house very quickly **twice**, and have such a draw in the area we got multiple offers each time. Whole process happened much faster than the almost identical house down the street. They went for a cheaper online-only agent and, like us, unfortunately had their first sale fall through. When ours fell through a week or so from completion due to a skittish FTB, they were very supportive and encouraging and pulled out all the stops to ensure we had another offer by the next day and sold again within a week - it appeared to take our neighbour & their agents somewhat longer than this. The second time around went much faster than the first, due to better communication with the second set of buyers; the first buyer having been between "somewhat elusive" and completely incommunicado, which, I stress, was not RE's fault. Also most of the paperwork had already been sourced and queries answered. RE were never the weak link in the chain and were always the parties least in need of ushering along. Would definitely choose them again if I were ever to move! Only suggestion for improvement I would make to them (and to be fair, one of several for The Nottingham who we bought through) would be to follow Royston & Lund's lead and have a card and flowers for the mover to say "welcome to your new home".”

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Posted 8 years ago

“Great experience of buying and selling with Robert Ellis Beeston, would recommend to all. Reliable, trust worthy, hard working, friendly team. By far best estate agents we have ever used, great communication throughout, even our buyers commented on how impressed they were.”

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Posted 8 years ago

Robert Ellis is rated 4.9 based on 2,929 reviews