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Robert Ellis Reviews

4.9 Rating 2,801 Reviews
99 %
of reviewers recommend Robert Ellis
4.9
Based on 2,801 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
On-time Delivery
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Robert Ellis Reviews
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Phone:

0115 922 0888

Email:

info@robertellis.co.uk

Anonymous
Anonymous  // 01/01/2019
Very professional - prompt with replies. Charlotte and Tom in the Beeston branch were very helpful. We would use them again
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Posted 8 years ago
Helped me complete purchase of property.
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Posted 8 years ago
They made the process as easy as possible and were always happy to answer any questions I had - and I had a lot, as a first time buyer! Becky was incredibly helpful, professional and ready with all of the answers! Thank you!
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Posted 8 years ago
Beeston branch - From start to the finish the attention to detail of the staff involved with the sale was very impressive. The service I received was second to none & the best I've experienced to date, I was kept fully informed of any updates /developments. The 2 words that sum up the agents are experienced & professional. I would not hesitate in both recommending & using Robert Ellis estate agents in the future. A big thank you to the staff!
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Posted 8 years ago
Mark was a great help throughout the process. He provided sound, honest advice, which is often difficult find. Robert Ellis ensured the purchase was completed quickly and kept all parties updated From start to finish. Should we choose to move again we will definitely use Robert Ellis and would not hesitate to recommend them.
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Posted 8 years ago
Mark had spent time with us prior to us even seeing a house or placing our house on the market, going through the various options and possibilities within our own house. When we then found the house we wanted, Mark with the help of Holly guided us through process. Unlike other estate agents, Mark discussed the possibilities around our sale and was open to listening to our ideas and opinions. House moving is a stressful experience, you need a good agent behind you providing the support and advice that we received from Robert Ellis. I've known the company for many years, and was again more than happy we chose to use them again.
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Posted 8 years ago
The Stapleford branch of Robert Ellis were both efficient and professional. We listed our home with them at the end of August 2016 and it was sold within days. Debbie handled all sales and subsequent negociations for us. She offered us brilliant advice in regards to offers and progress. We were really happy with all the communication. They were far better than any of the other agents we were involved with (when viewing other properties). Although they weren't the cheapest agents to list with their professionalism, kindness and their extremely fast response rate totally made the costs worth while!! If and when we sell our next home we will absolutely be using them! Bug thank you again to all at Robert Ellis Stapleford; especially Debbie! X
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Posted 8 years ago
Me and my partner were first time buyers and Robert Ellis were so helpful in finding us a dream property and there mortgage advisors did everything to secure us a brilliant rate, Robert Ellis were such good communicators throughout the whole process
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Posted 8 years ago
The sales team at Long Eaton have been brilliant in managing a frustrating sale that seemed to take forever. They kept the pressure on and were quick to inform us of progress. Good communication was really important as we live in Scotland. We appreciated their friendly manner and professionalism. So, a huge THANK YOU especially to Caroline, Neill, Holly and Louise. P.S. You should have an 'Excellent' rating - 'Very Good' doesn't do you justice!!
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Posted 8 years ago
We originally bought our house through Robert Ellis and didnt have a secind thought when deciding who to sell it through and was pleased the house we decided to buy was also with them! Robert Ellis are by far the best estate agents I have dealt with. They are friendly and efficient and make what can be a stressful process much more pleasant and managable. Would recommend without a doubt
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Posted 8 years ago
We have just picked up our keys to our first house! Robert Ellis have made this process smooth and easy. We would also like to thank Beth specifically as she has been approachable and responsive and has generally made this an enjoyable journey!
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Posted 8 years ago
We originally bought our house through Robert Ellis and didnt have a secind thought when deciding who to sell it through and was pleased the house we decided to buy was also with them! Robert Ellis are by far the best estate agents I have dealt with. They are friendly and efficient and make what can be a stressful process much more pleasant and managable. Would recommend without a doubt
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Posted 8 years ago
In a nutshell "incredibly thorough with great social skills and treat you like a friend rather than some sort of robot" The girls on the desk were mega helpful and Debbie kept us informed of everything that was happening and even touched Base with me when there wasn't anything to tell me so deserves a 5*! Thank you princess Debbie!
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Posted 8 years ago
Excellent service all round. Always advised of developments once the sale was agreed and always available to talk to when needed Not had great service on previous house sales with other agents but would highly recommend Robert Ellis to anyone
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Posted 8 years ago
In a word,excellent. ive had the bad experience before with mostly ALL agents,and they live up to the reputation some deserve. but,not this time. Im not sure the staff are real agents ? They are far to helpfull,so i think they are imposters. Very professional,so if you want to be taken care off,and get a result,go to robert ellis.
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Posted 8 years ago
We originally opted to go for the cheaper option and this definitely confirmed to us 'you get what you pay for'. We had our property on the market with another agent for 4 months with very little communication and viewings. After 4 months had passed, we needed a drastic change, so we opted to get Robert Ellis in and they put our house on the market. Only a couple of days in, we were unindated with viewings and Beth, who works in the Stapleford branch kept us up to date with any feedback. Just over a month with Robert Ellis and we received our first offer... the house was sold and we moved without any hassle. Beth played a big part in making it hassle free. My advise would be, don't mess around going for the cheap option, if you want to sell, let Robert Ellis sell it. We are now settled in to our new home and are very happy with the service we received. Thanks for your help. Karl.
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Posted 8 years ago
The advice, support, maintenance of my property for renting, and finally, for selling couldn't be bettered. I used their service for a two-year period and cannot recommend them highly enough.
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Posted 8 years ago
Harriet was outstanding in handling my repair, quick response and equally as quick turn around! 5* Service!
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Posted 8 years ago
The service we receive from both the Beeston and Stapleford offices has been excellent. Nothing is too much trouble for them to handle and all the staff we deal with are polite and very professional. I would not hesitate in recommending this company to look after your rental properties.
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Posted 8 years ago
The whole process of moving into a rented home was made easier by their prompt and efficient handling of the lease and queries thereafter.
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Posted 8 years ago
Robert Ellis is rated 4.9 based on 2,801 reviews