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Robert Ellis Reviews

4.9 Rating 2,801 Reviews
99 %
of reviewers recommend Robert Ellis
4.9
Based on 2,801 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
On-time Delivery
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Robert Ellis Reviews
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Phone:

0115 922 0888

Email:

info@robertellis.co.uk

Anonymous
Anonymous  // 01/01/2019
Charlotte was great at Beeston Branch so was Helen, both kept in touch regarding my difficult move, Im now in my new House and very happy, Tom the Valuer was very professional when he valued my property. thank you Everyone.
Helpful Report
Posted 7 years ago
Louise and the rest of the Team at the Long Eaton Sales branch were very helpful in the purchase of my new home. Louise was very helpful and I especially appreciated being kept up to date with how the purchase was progressing. There were unforeseen complications arranging my mortgage, which delayed the sale. Thank you for helping to push things along and thank you for your patience.
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Posted 7 years ago
I have used Robert Ellis for many years, but this is the first with the Stapleford Branch. Debbie Marlow was our main contact and all the requests we made were effieciently dealt with. We had problems with the progress of the sale but Debbie chased the other parties to ensure a quick completion of the sale. Well Done.
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Posted 7 years ago
Robert Ellis were extremely helpful in assisting me with selling a property remotely due to a sudden bereavement. Their sympathetic and professional attitude assisted greatly at this time and in achieving a good result.
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Posted 7 years ago
I would like to thank all the Robert Ellis team at Long eaton for their assistance to my Mother who at 87 moved from Solihull where she had lived all her life to Breaston where I live. It was a process for all of us but we found we were always able to speak to someone at the office, particularly Dawn, when things were tricky!...she has settled in quickly and it is so nice to have her around the corner!...thanks again. Nick W
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Posted 7 years ago
Very professional and helpful people . I was on Stapleford branch as a tenant and 3 years later as a property buyer and in both situation I found a great team there always ready to help and solve problems.
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Posted 7 years ago
Yes, I was dealing with debi she is kind person & acting professionally.l thanks her for the help.but only one thing I need to mention which is some time l was calling the office (especially first time in morning for example 9:30) but no one were there to answer the phone.otherwise everything is fine with Robert Ellis.
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Posted 7 years ago
Absolutely brilliant service from the rentals. I especially would like to say a big thank you to the accounts team Ashleigh, Emily and Lorraine. Being a landlord I always am very concerned about if and when my tenants will pay but Ashleigh always keeps me up to date with any late rent payments and promptly gets the matter resolved by continually chasing up. Brilliant Team of staff always polite and friendly.
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Posted 7 years ago
What a great team. Very helpful and professional. Extra thanks to Beth McGill for the way she handle everything. I would highly recommend Robert Ellis at Stapleford.
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Posted 7 years ago
Abbie Murphy at Beeston office was always very professional, honest, caring, thoughtful and acted with integrity and always positive and cheerful! Everything would be better if more letting agents were like her and her colleagues! Abbie makes a bigger impact than more people realise.
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Posted 7 years ago
I would highly recommend robert Ellis in stapleford, sharee Barnett helped us a long the way and always responded fast and helped with everything we asked. They are great! Thanks again for all your help. Zoe and Stuart
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Posted 7 years ago
Professional approach to our sale gave us confidence. Nathan was very friendly and knowledgeable and supported us with a purchase as well as a sale. Debbie kept us up to date and was always friendly. A fantastic local service. I would recommend to anyone, well done keep up the good work!
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Posted 7 years ago
I can fully recommend Robert Ellis at Beeston, they are extremely professional and gave me a realistic valuation, then all the way through the sale I was kept full informed of viewings, offers etc. Sam was very helpful, informative & professional throughout. The Beeston branch were hands on from the onset and were always a pleasure to talk to. All the staff at Beeston have been exception and I would thoroughly recommend Robert Ellis Estate Agents to anyone who wishes to sell their property. A big thank you to you all.
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Posted 7 years ago
From initial valuation with Tom who was extremely professional and gave us a concise and fully explained valuation,and then sales progression with Melanie who again has been extremely helpful,professional and informative at every stage and very proactive and hands on, always with a cheerful manner. All the staff have been so very kind and understanding at a difficult time dealing with the sale of our late Mothers home. I would thoroughly recommend Robert Ellis estate agents to anyone and we have been very pleased with their great service.
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Posted 7 years ago
Me and my wife, have recently sold our house through the long Eaton branch. From the first moment when Neil came round for the appraisal we were highly impressed. All of the Robert Ellis employees are very professional and knowledgeable. We sold our house very quickly, we have to small children, and were worried about viewings but Robert Ellis did this for us, that made life so much easier. From receiving the offer we dealt with Holly, she made the process go very smoothly, liased with all parties and kept us up to date through the whole process, we really can’t thank her enough she was fantastic and worked extremely hard! Overall, we bought this house through Robert Ellis and it was an easy decision to sell through them, we can’t recommend them highly enough and are very great full for all there help. Tom & Sarah Anderson
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Posted 7 years ago
Me and my husband has successful rent a house through Robert Ellis(Beeston). Abbie Murphy is very helpful coz we have some issues about previous renting, but she has helped us talk to the landlord to make it success. Also she will response for your email very quickly, so you don't have to wait for ages get reply. Thank you Abbie and I would highly recommend!
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Posted 7 years ago
Thank you to all the staff and especially Holly from the Long Eaton office who have been wonderful and extremely supportive during the process of selling our property. Holly and the team have been very professional from day one, taking the stress of moving away from us with regular updates. She was always been willing to go the extra mile and is a true credit to the company. 5 star service which I would highly recommend!
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Posted 7 years ago
I have bought and sold houses through the Long Eaton branch for many years, with my most recent sale the staff were excellent as usual and my main contact Louise kept me well informed with excellent communication throughout.
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Posted 7 years ago
I couldn't be happier with how Robert Ellis (Beeston) helped my husband and I in our recent purchase of our lovely new home in Beeston. As first time buyers, we felt quite 'exposed' and needed quite a bit of hand-holding during the process, but Marie couldn't have been more helpful, understanding, and committed to making things as straight-forward as possible. She worked tirelessly to resolve the hiccups and ensure that all those in the chain were all kept in the loop as the sale was going through. We are ever so grateful for her help and that of the whole team, and we wouldn't hesitate to recommend their services.
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Posted 7 years ago
Robert Ellis (Stapleford) were very informative throughout the purchase process and after the sale had gone through, following up on queries some queries regarding the property. Claire and the team were always welcoming and did their best to answer my questions as quickly as promptly as they could. They helped by nudging the sale forward to push for a quicker completion date, without me having to do any extra work to achieve this. Thank you, Robert Ellis Stapleford!
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Posted 7 years ago
Robert Ellis is rated 4.9 based on 2,801 reviews